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Lotte Hotel Busan

Traveller (703)
360
Panoramas (102)
Dining (170)
Overview
772, Gaya-daero, Busanjin-gu, Busan 47285 South Korea See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Rooms
3 Feb4 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,288)
Filter reviews
370 results
Traveller rating
239
93
26
9
3
Traveller type
Time of year
LanguageEnglish
More languages
239
93
26
9
3
Show reviews that mention
All reviews the club lounge department store great hotel free shops star hotel direct access early check business trip duty free shop checking in the hotel staff concierge desk couple of nights street food special thanks convenient location choose this hotel
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1 - 5 of 370 reviews
Reviewed yesterday via mobile

My friend recommended this hotel. Clean and cozy room, near subway station, spa and fitness are free for all guests good condition. Defiantly recommend. Super great experience and super friendly staffs. We will stay here again.More

Date of stay: January 2019
Thank jiyoons404
Response from lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel BusanResponded yesterday

Dear jiyoons404 Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very...More

Reviewed 1 week ago via mobile

For a high end hotel, Lotte disappoints. Club food was mediocre. Staff unfriendly. Room was not adequately cleaned, routinely not restocked with shampoo or soap....but somehow the cleaning crew will spend 30 min to 1 hr cleaning a room.... Honestly the only thing this hotel...More

Date of stay: January 2019
Thank frenchpugbostonian
Response from lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel BusanResponded 6 days ago

Dear frenchpugbostonian Thank you for staying with us and taking your valuable time to give us a feedback of Lotte Hotel Busan. We deeply apologize for unpleasant experience. We will definitely improve our service by educating to prevent any future inconvenience. If we got another...More

Reviewed 4 weeks ago via mobile

hotel is located above lotte mall in busan. room is spacious. the room that I stay contain 1 single bed and 1 double size bed design of interior bit out dated. air conditioner works fine. for me personally, the bedding bit to soft.More

Date of stay: December 2018
Thank yusuf_andry
Response from lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel BusanResponded 4 weeks ago

Dear yusuf_andry Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very...More

Reviewed 5 weeks ago

Room 3727 is perfect. Good breakfast. Service at reception is of excellent quality and friendly. Good help during the day of taxi strike to go to my destination in Busan. Department store near hotel was great during Christmas timeMore

Date of stay: December 2018
Thank ErnestMorvan
Response from lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel BusanResponded 4 weeks ago

Dear ErnestMorvan Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very...More

Reviewed 15 December 2018 via mobile

Had a great experience with this hotel. Clean awesome rooms and extremely friendly staff. The bar was efficient and friendly but the menu is a bit limited. Had a great hamburger there. Decent beer selection and great wine selection. Overall this hotel is a perfect...More

Date of stay: December 2018
Thank Y4268IQjeffc
Response from lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel BusanResponded 16 December 2018

Dear Y4268IQjeffc Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very...More

View more reviews
About
Description
Lotte Hotel Busan, South Korea's biggest port city, is located at Seomyeon, the center of Busan, about a 10-minute drive by car from Busan Station. As the largest hotel in Busan, it provides elegant service More and as many as 650 rooms that guests can choose freely according to need. Also, our renovated modern-style rooms and dining space will present customers with unforgettable and impressive moments. Guests can enjoy various entertainment features including indoor/outdoor swimming pools, casino, the Choo Shin-soo room and the Giants room with Busan, the city of baseball, as backdrop. Please make your successful business and enjoy travel in Busan, the city of wide sea and romantic harbor. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Adult pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Wheelchair access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Travellers' Choice2019 Winner
Travellers' Choice2019 Winner
Hotel Style
Luxury
,
Spa
,
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2019 Winner
Travellers' Choice2019 Winner
Hotel Style
Luxury
,
Spa
,
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
650
Price range
US$175 - US$354 (Based on Average Rates for a Standard Room)
Also Known As
Busan Lotte Hotel
Location
South Korea > Busan
Hotel class
Awards & Recognition
Travellers' Choice2019 Winner
Travellers' Choice2019 Winner
Hotel Style
Luxury
,
Spa
,
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
650
Price range
US$175 - US$354 (Based on Average Rates for a Standard Room)
Also Known As
Busan Lotte Hotel
Location
South Korea > Busan
Photos
Traveller (703)
Room & Suite (589)
Dining (170)
Pool & Beach (2)
Amenities (89)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
gemalvero
6 January 2019|
AnswerShow all 2 answers
Response from victjen | Reviewed this property |
if the room has the word "twin", then the room would have 2 beds, sometimes, one bed is standard single, and the other is King size. If the room does not show the word "twin", it usually only has one bed. The difference... More
0
Votes
jackie s
25 December 2018|
Answer
Response from lLotteHotelBusanl | Property representative |
Thank you for inquiring about Lotte Hotel Busan. All room types of Lotte Hotel Busan have King-sized bed. For more information, please refer to our hotel website. Should you need further assistance from us, please do not... More
-1
Votes
Google Translation
Room Tips
"Room 3727 is very good, at the end of corridor. Very quiet and good view"
ErnestMorvan
5 weeks ago
Read review
"Club room well worth the extra expense"
KimofOz
11 Nov 2018
Read review
"Club Level rooms"
huneebe
9 Oct 2018
Read review
"book a Club Level room with access to the lounge"
772bertramw
29 Sep 2018
Read review
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