We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Sheraton Grand Incheon Hotel

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Sheraton Grand Incheon Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

487 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 288: English reviews
Korea
Reviewed 2 days ago NEW

Our family of four stayed here for two nights and we were quite satisfied. The rooms were bigger than expected and the views were nice but the hotel has a business hotel vibe. We had a feeling that it was a great hotel for traveling people for business but not quite a family friendly hotel. Children amenities were not provided....

 Report
Helpful?
Thank Clara0531
Reviewed 5 days ago NEWvia mobile

This hotel knows how to treat it's SPG members. Upgrade on arrival, welcome bottle of Shiraz and a 20% off voucher to be used at any of it's restaurants. I was impressed. It was a nice time to stay at the end of November with Christmas decorations adorning the foyer, including a giant gingerbread house and a moving train set...

 Report
Helpful?
Thank Belinda B
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear Belinda B, thank you for staying with Sheraton Grand Incheon Hotel. It is delight to hear that you had wonderful stay with us. Your kind compliments really encourage our staff to keep up the good work. Thank you for your generous feedback and Sheraton Grand Incheon Hotel looking forward to seeing you soon in near the future.

Tehran, Iran
Reviewed 3 weeks ago

the hotel is new with a big room. well furnished. a buffet breakfast. big bath and everything which you except from a five star hotel. But I think there is noting especial for a big name of Sheraton. compering the other five star hotel in the world which I was in them I think they have to do something much...

 Report
Helpful?
Thank Ehsan S
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear Ehsan S, warm greetings from Sheraton Grand Incheon Hotel. Your kind compliments really encourage our staff to keep up the good work. Thank you and Sheraton Grand Incheon Hotel looking forward to seeing you soon in near the future.

Mokuleia, Hawaii
Reviewed 4 weeks ago

This hotel is exceptional, the staff very professional and courteous, the amenities incredible...Location is excellent and very close like just across the street and within a block walking distance to many fine restaurants and shopping..Very convenient and easy to and from Incheon and Kimpo International Airport by Bus, Taxi or Rail..right across from Incheon Central Park and a weekend light...

 Report
Helpful?
Thank waterman808
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear waterman808, greetings from Sheraton Grand Incheon Hotel. It is honor to hear that you had excellent stay with us. Your generous feedback has been delivered to related departments and it will surely help us to keep up the good work. Dear waterman808, thank you again and Sheraton Grand Incheon looking forward to welcoming you soon in near the future.

Singapore, null, Singapore
Reviewed 4 weeks ago

We just stayed here for a night before an early flight out the next day; a great way to end our Korea trip! The service was impeccable from the moment we arrived; staff were very polite and friendly with their advice. Plenty to do and dine around the hotel, there is LotteMart just 2 blocks away, the lovely Songdo Park...

 Report
Helpful?
Thank Wan_Wan_C
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear Wan_Wan_C, thank you for staying with us. Your kind compliments really encourage our staff to keep up the good work. Thank you for your generous feedback and Sheraton Grand Incheon Hotel looking forward to seeing you soon in near the future.

New York City, New York
Reviewed 4 weeks ago

The hotel is right next to the convention center and is walking distance to many restaurants, coffee, shopping. The staff is helpful yet do work within the process that has been provided to them. Requests outside of their purview (buying fruit from the restaurant to take to room) are not easily accommodated.

 Report
Helpful?
Thank patriots777
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear Patriots777, greetings from Sheraton Grand Incheon Hotel. Your comments have been delivered to related department and we will put more effort to make the service better. Thank you and hope to greet you again in the future.

Reviewed 4 weeks ago via mobile

Located on Songdo, Sheraton Hotel is a very good option to stay when in Incehon. It is served by KAL limousine service from Koran Air. It has underground connections with other buildings nearby. The room itself is very comfortable. Big, clean and with excellent beds an pillows. I recommend.

 Report
Helpful?
Thank Lilian E
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear Lilian E, thank you for staying with Sheraton Grand Incheon. Comfortable ‘Sheraton Signature Sleep experience’ bed is everyone’s favorite and we are more than delight to hear that you also enjoyed it. Thank you for your generous feedback and we hope to greet you soon in near the future.

Reviewed 24 October 2016

The room was spacious, and the night view was fabulous. We could see outstanding night view in Songdo from the room. Great view beats everything. Staff service was okay, and room maintenance was okay as well. The only drawback of this hotel is that finding proper gate from the parking lot is pretty messy and confusing. It's not easy to...

 Report
Helpful?
Thank Rachel H
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear Rachel H, thank you for staying with us. Our spacious room with breathtaking view is everyone’s favorite and we are glad you also enjoyed it. Regarding the parking lot feedback, it has been delivered to related department. Dear Rachel H, thank you for your generous feedback and Sheraton Grand Incheon looking forward to greet you again in near the...

Switzerland
Reviewed 23 October 2016

I stayed for 3 nights at the Sheraton Incheon. Location is nice, less than 30 minutes from ICN, and directly opposite to Central Park. The Korean Air VIP Shuttle makes the drive for 7000 KRW, a better option than the messy taxi service, and Uber is nearly non-existent. Despite my SPG PLT status, i did not get upgraded ("all suites...

 Report
Helpful?
Thank ze_shark
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear ze_shark, thank you for staying with us. Your kind compliments really encourage our staff to keep up the good work. On your next time, please step by our concierge team and they will be more than delight to assist you with Songdo’s good restaurants and attractions. Dear ze_shark, thank you again and Sheraton Grand Incheon looking forward to greet...

Reviewed 22 October 2016 via mobile

I just stay one night here for my connection flight. Very clean , very kind , in the short time I've been there , they makes sure that's I surly wants to come back,,,, I am happy to choose Starwood as my favorite hotels by receiving this remarkable service.

 Report
Helpful?
Thank Christian G
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear Christian G, warm greetings form Sheraton Grand Incheon. We are more than delight to hear that you had great experience with us. We promise you to keep up the good work and looking forward to seeing you soon in near the future.

347 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (292)
Viewed
Hotel & Grounds (34)
Viewed
Bathroom (26)
Viewed
Room/Suite (60)
Viewed
View from Room (42)
Viewed
Family/Play Areas (4)
Viewed
Pool/Beach Area (9)
Viewed
Dining (4)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (111)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (55)
Viewed
Hotel & Grounds (28)
Viewed
Dining (20)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Incheon hotels
0.1 mi away
Oakwood Premier Incheon
Oakwood Premier Incheon
#1 of 96 in Incheon
269 reviews
10.9 mi away
Grand Hyatt Incheon
Grand Hyatt Incheon
#2 of 96 in Incheon
1,683 reviews
11.2 mi away
Nest Hotel
Nest Hotel
#5 of 96 in Incheon
285 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Holiday Inn Incheon Songdo
0.2 mi away
Orakai Songdo Park Hotel
5.0 mi away
Ramada Incheon Hotel
Ramada Incheon Hotel
#11 of 96 in Incheon
14 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Feast
Feast
Cuisines: International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Let us be your home base when visiting Northeast Asia's vibrant new business hub, a unique new waterfront offering a wide range of residential, business, cultural, and retail facilities. The recreational attractions in our neighborhood include the beautiful Central Park. The Convention Center facilitates successful business meetings, and the Northeast Asia Trade Tower, and the Green Climate Fund are also located nearby. International Airport is only 20 minutes from the hotel, and Seoul is 40 minutes away. Watch the sun rise or set over Central Park from one of our 321 thoughtfully designed guest rooms, including 16 suites. All accommodations ensure a comfortable stay with our signature Sheraton Sweet Sleeper Beds. It is our goal to offer a clean, healthy, and comfortable stay to our guests, and we are proud to offer Korea's first fully non-smoking, 'Leadership in Energy and Environmental Design'-certified hotel. Our environmental efforts have resulted in several awards. Join us for an exceptional dining experience in one of our four unique, elegant restaurants, or unwind in the Lobby Lounge or bar. Relax in our indoor swimming pool or work out in the fully-equipped Sheraton Fitness center. We look forward to helping you feel comfortable and connected during your stay. ... more   less 

Additional Information about Sheraton Grand Incheon Hotel

Address: 153, Convensia-daero, Yeonsu-gu, Incheon 21998, South Korea (Formerly Sheraton Incheon Hotel)
Region: South Korea > Incheon
Price Range: £101 - £186 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Incheon Hotel 5*
Number of rooms: 321
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Agoda, Odigeo, Hotels.com, Travelocity, Priceline, HotelTravel.com and Ctrip TA so you can book your Sheraton Grand Incheon Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Incheon
#2 Spa Hotel in Incheon
#3 Luxury Hotel in Incheon
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Incheon Hotel staff and other travellers.
7 questions
Ask a question

See all questions (7)

Questions? Get answers from Sheraton Grand Incheon Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room with the central park view”
 of 5 bubbles Clara0531, 4 Dec 2016 | Read review
“View of Central Park the best”
 of 5 bubbles waterman808, 8 Nov 2016 | Read review
“Fly into Incheon, not Gimpo to stay here.”
 of 5 bubbles patriots777, 7 Nov 2016 | Read review
“View of "central park" is nice.”
  • View from my room
 of 5 bubbles JLlovetravel, 12 Sep 2016 | Read review
“Rooms with park view”
 of 5 bubbles Elisavil, 20 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay