Lotte Hotel Jeju
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Lotte Hotel Jeju

35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju Island 63535 South Korea
Traveller (1083)
프리미어 스위트 오션
Room & Suite (124)
Beach
Pool & Beach (91)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Fully refundable before Sat, 25 May
£190
Fully refundable before Sun, 26 May
Get rewarded with One Key
£196
Fully refundable before Sat, 25 May
Multiple ways to pay
£152
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.5
#4 of 101 hotels in Seogwipo
4.2 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
3.7 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
LOTTE HOTEL JEJU, located in a perfect spot where the blue sea surrounding the island blends perfectly with the blue sky above, is a leading hotel in South Korea where you can enjoy some heavenly rest and many activities during your trip. In addition to the outdoor spa pool "He:on" open all year round that resembles the warm sea of Jeju, we also have a variety of other facilities ranging from our multi-play area "PlayTopia", Hello Kitty room, pool villa suite and event spaces, to multiple restaurants in which guests can enjoy a gourmet tour. Experience the high-quality facilities and thoughtful services provided by LOTTE HOTEL, a global hotel group that extends far beyond Asia to the rest of the world.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bowling
Babysitting
Electric vehicle charging station
Valet parking
Wifi
Hot bath
Indoor pool
Outdoor pool
Heated pool
Shallow end in pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Poolside bar
Waterslide
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Pushchairs
Free airport transportation
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Cable / satellite TV
Bidet
Safe
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Electric kettle
Flatscreen TV
Walk-in shower
Complimentary toiletries
Room types
Mountain view
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Historic Hotel
Bay View
Languages Spoken
English, Chinese, Japanese, Korean

Location

35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju Island 63535 South Korea
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 79 out of 100
79
Jeju Airport
18.5 mi
See all flights
1,074Review23Q+A76Room tips

Reviews
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Traveller rating
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  • 263
  • 78
  • 23
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Detailed Reviews
TLeeToronto wrote a review Jul 2023
Toronto, Canada11 contributions7 helpful votes
5.0 of 5 bubbles
In general, the overall rating for this hotel is 9.2 out of 10.
Location: It is considered locating in a resort area so it is not convenient to travel around without a car. The good thing is that the hotel provides free airport transportation. Unfortunately, there are only 3 times a day. There are restaurants nearby the hotel which is a plus. Also, the swimming pool is heated which is great. There is a playground inside the hotel including bowling alleys which are perfect for people just have a getaway.
Check-in: Check-in is fast.
Staff: All the staff are friendly and helpful except only some of them speak above average English. Communication is a challenge in some areas.
Condition: The hotel itself is somewhat dated. It is maintained at an above average level. Room condition is average as the bathtub and the washroom door are broken.
Restaurant: The Lounge and Bar is perfect. Food is delicious. Staff service is great but some staff do not speak English.
Service: It is above average. It will be better if the bed is made up properly on a daily basis.
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Date of stay: June 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: The hotel is great for a getaway. If touring around the island, should rent a car.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shiva A wrote a review Oct 2022
Iran14 contributions1 helpful vote
4.0 of 5 bubbles
Great, super helpful and friendly staff. My husband left his phone in the bus to the hotel and the hotel staff did everything to get his phone back! And they did! Thank to them he has his phone with him now 🫶🏻🙌🏼🙏🏻🥰🌸😘 Also it was our 3rd anniversary and we couldn’t find any candle near hotel and they did find us a pack of it and made our night.

They also upgraded our room from garden view to the partially ocean view free of charge 🙌🏼🙏🏻🙏🏻🙏🏻🙏🏻🙌🏼 and extended our check out hour from 11 to 1 which was very kind of them as our flight back home was in the evening.

The shuttle to the airport was also a great bonus as the hotel is a bit far from the airport.

🇰🇷😍🇰🇷🇰🇷😍
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Travel Freak wrote a review Apr 2024
Mumbai, India7 contributions1 helpful vote
5.0 of 5 bubbles
My experience at JEJU Lotte was FAB!! Undoubtedly we had a great time. Clean property, sweet staff and also huge rooms. The only hitch is their check in timings are 3pm and no matter what they will not give you an early check in!! So that’s a huge problem!!

Ok next to the hotel there is a restaurant where you can also get authentic Veg Korean food - a huge saviour. Also seven eleven and few shopping stores.

Overall I would highly recommend this.

Ps: remember no Google maps work in South Korea
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Date of stay: April 2024Trip type: Travelled as a couple
Room Tip: Avoid reaching early. Their check in timings is 3pm!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
phdtravel wrote a review Nov 2022
New York226 contributions216 helpful votes
3.0 of 5 bubbles
It’s too expensive to eat in the hotel. The buffet only restaurant is 130k for dinner and 60k for lunch. They should offer some a la carte dishes at a reasonable price. Only other options are pool cafe with chicken or fish and chips for 39k or the lounge with bulgogi for 70k. The mall next door has some overpriced restaurants. The better eating options are a taxi ride away.
The rooms and bathrooms are large. But didn’t sleep well. The aircon isn’t strong. The duvet is too thick for the temperature. They should give thinner ones. Jeju isn’t that cold indoors when the windows are closed. It’s a long walk and many steps to the beach. The hotel has ocean views but it’s not beach front. But the hotels in the area are all like that. The gym is far a bit from the rooms. The airport shuttle needs to run more frequently like every hour and a half instead of three hours.
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Date of stay: November 2022Trip type: Travelled with family
Room Tip: The mall next door has overpriced restaurants.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hardright wrote a review Jun 2023
Minneapolis, Minnesota48 contributions53 helpful votes
4.0 of 5 bubbles
Good and convenient location for a base to explore Jeju. The hotel is near the airport and offers free parking. The rooms were well-appointed and immaculate. The staff was very helpful, especially Stella, whose restaurant recommendations were spot on. A lot of other restaurants and shopping nearby. Don't bother with the sauna (extra charge) which was barely warmer than the outside temperature.
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
fpngn02 wrote a review Oct 2023
Los Angeles, California81 contributions46 helpful votes
4.0 of 5 bubbles
Relaxing stay close by to attractions. Wish we had one more day to explore the grounds. Watched some of their outdoor screening of a film but it was too cold which was a shame( no heating lamps or blankets available). Also tried to walk down to the beach but don't think that trail is actually part of the hotel's land so it isn't lit at night so I couldn't walk down after dinner.

The hotel staff was very nice and courteous, and everyone spoke English which was appreciated since it make it easier to communicate!
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Date of stay: October 2023Trip type: Travelled with family
Room Tip: Try to get higher floors so you get a better view. The lobby is actually on the 8th floor when...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KDC wrote a review Aug 2023
Washington DC, District of Columbia14 contributions3 helpful votes
+1
5.0 of 5 bubbles
Beautiful hotel, wonderful location, great service and food. There are concerts at night at 7pm on a stage by the pool. People load up for a night time swim while listening to crooners. Definitely a change of pace but kind of a phenomenon to experience. Food is more expensive than the local joints but really good. Great pool, nice gym. Highly recommend.
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Date of stay: August 2023Trip type: Travelled with family
Room Tip: If you are from the US like me, the swim culture is a bit different. The majority (but not all)...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natasha G wrote a review Oct 2023
3 contributions2 helpful votes
5.0 of 5 bubbles
Beautiful huge hotel. Pool is great and is open until 11pm! Close to the beach, however the path is not lit at night, so you couldn't really go down to the beach to walk off your meal, which was a shame.

The rooms are spacious and make you feel like royalty. The options on the toilet were humors to the British!

The breakfast options on offer was so vast they provided you with a map! Both the breakfast buffet and room service was delicious.

I would come back.
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Date of stay: October 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
eddyphdhong wrote a review Jul 2023
Seoul, South Korea1,483 contribution377 helpful votes
+1
5.0 of 5 bubbles
i was very happy to stay here with my friend. everything is great, bed, view, service, foods, swimming pool. especially best smile from staffs was great enough. but the one thing i have to say is this. the girl in Loui Vuitton shop was very rude. she smiled fake. i saw her very ugly smile in 10 minutes. i don't understand why that kind girl made customer to be not comfortable?? i hope not to meet her next time in wonderful hotel never again. but i think many people who work in the lotte jeju are very impressive.!
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Abhyas K wrote a review Jun 2020
54 contributions11 helpful votes
+1
5.0 of 5 bubbles
we were jeju with family and stay for 2nights
good resort hotel in jeju for holiday.
very clean and huge hotel with best swimming pool
very nice staff, service and ammonites
little-bit weak in breakfast because we stay for 2nights and menu was same. good coffee shop, bakery shop, casino (foreigner only) play-zone for kids and many activities available in this nice resort.
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Date of stay: May 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LOTTEHOTELJEJU_GM, 제너럴 매니저 at Lotte Hotel Jeju
Responded 24 Jun 2020
Thank you for staying with us and sharing your experience at Lotte Hotel Jeju. Providing high quality of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. We will impress you with our pleasant service on your next visit. Thank you again for your opinion. We wish you all the best. General ManagerThank you for staying with us and sharing your experience at Lotte Hotel Jeju. Providing high quality of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. We will impress you with our pleasant service on your next visit. Thank you again for your opinion. We wish you all the best. General Manager Lotte Hotel Jeju Lotte Hotel Jeju
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
anneconsider asked a question Apr 2024
San Francisco, California26 contributions16 helpful votes
Does the hotel having charging stations for EVs?
Chiara359 asked a question Mar 2023
Beckenham, United Kingdom33 contributions63 helpful votes
Hi, can you use the pool for the day after check out? Thank you!
EHolly asked a question Apr 2022
Chapel Hill, North Carolina43 contributions69 helpful votes
What is the difference between a premier and a deluxe room?
Answer from LOTTE HOTEL JEJU
South Korea
Dear customer, Thank you for asking about our Lotte Hotel Jeju For your safety, Children under 130 cm must wear a life jacket and be accompanied by a guardian. We look forward to your visit and provide you a pleasant stay. Thank you again for your opinion. We wish you all the best. Lotte Hotel JEJU
Travel Freak wrote a tip Apr 2024
Mumbai, India7 contributions1 helpful vote
5.0 of 5 bubbles
"Avoid reaching early. Their check in timings is 3pm!"
Read full review
fpngn02 wrote a tip Oct 2023
Los Angeles, California81 contributions46 helpful votes
4.0 of 5 bubbles
"Try to get higher floors so you get a better view. The lobby is actually on the 8th floor when you enter so anything above that is definitely a great view "
Read full review
Vacation16543400232 wrote a tip Oct 2023
New Delhi, India10 contributions2 helpful votes
5.0 of 5 bubbles
"In the tea basket - milk was not available- so for those who like milk in their tea or coffee- remember to get some. "
Read full review
KDC wrote a tip Aug 2023
Washington DC, District of Columbia14 contributions3 helpful votes
5.0 of 5 bubbles
"If you are from the US like me, the swim culture is a bit different. The majority (but not all) wear rash guards or shirts in the pool."
Read full review
TLeeToronto wrote a tip Jul 2023
Toronto, Canada11 contributions7 helpful votes
5.0 of 5 bubbles
"The hotel is great for a getaway. If touring around the island, should rent a car."
Read full review
Not the right property for you?
There are more places to choose from in the Seogwipo area.
PRICE RANGE
£146 - £204 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lotte hotel jeju city, lotte jeju city
LOCATION
South KoreaJeju IslandSeogwipo
NUMBER OF ROOMS
500
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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LOTTE HOTEL JEJU - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Lotte Hotel Jeju
Which popular attractions are close to Lotte Hotel Jeju?
Nearby attractions include Teddy Bear Museum Jeju (0.2 miles), Jungmun Saekdal Beach (0.2 miles), and Grimm Forest (0.2 miles).
What are some of the property amenities at Lotte Hotel Jeju?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Lotte Hotel Jeju?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Lotte Hotel Jeju?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Lotte Hotel Jeju?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Lotte Hotel Jeju?
Conveniently located restaurants include The Parkview, Starbucks Jeju Jungmun, and Jeju Mawon.
Are there opportunities to exercise at Lotte Hotel Jeju?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Lotte Hotel Jeju have an airport shuttle?
Yes, Lotte Hotel Jeju offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Lotte Hotel Jeju have airport transportation?
Yes, Lotte Hotel Jeju offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Lotte Hotel Jeju?
Yes, dry cleaning and laundry service are offered to guests.
Does Lotte Hotel Jeju offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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