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Lugogo Sun had clean basic rooms with working air conditioner. Others have mentioned the elevator - it was a little scary. I thought the room was a little overpriced but we paid a "walk in" rate (vs booking in advance on a discounted website). The...More
Response from Lance R, General Manager at Lugogo SunResponded 2 weeks ago
Thank you for your detailed review of your stay at the Lugogo Sun hotel. We are glad that you managed to get a good nights rest. The online booking has special discounted rates and in most instances booking in advance is cheaper than...More
Good comfortable place to stay, Really not anything close to this hotel. It does have a nice pool and lovely grounds. WiFi was available in the lobby, but remember you're in Africa. Had a good buffet supper and breakfast at their Dining Room. They has...More
Response from Lance R, other at Lugogo SunResponded 4 weeks ago
Thank you for your review. We are glad you enjoyed your stay at the Lugogo Sun, and look forward to welcoming you back again.
Area General Manager
I went back to Swaziland after 22 years and found things almost exactly the same. The Lugogo Sun hasn’t changed or upgraded at all. Reception and breakfast room could do with sunlight and happy colors. The rickety elevators seem like they will shudder to a...More
Response from Lance R, Area General Manager at Lugogo SunResponded 8 January 2018
Thank you for your review and feedback on the Lugogo Sun hotel. Welcome back after 22 years, the elevator is in the process of an upgrade, and the hotel is being looked at for refurbishment in the near future.
We are glad you...More
The hotel represent the worst treatment and policies I am yet to experience in the entire continent. I am of the view that it cannot get worse than the experience I have received from the staff in the name of 'policy' when I tried to...More
Thank Kgati M
Response from Lance R, Area General Manager at Lugogo SunResponded 13 November 2017
Dear Kgati M
Thank you for your review and feedback. Please take note for future reference that the Lugogo Sun hotel policy states that no food is allowed to be brought into the hotel from outside facilities, the hotel has two restaurants and another two...More
The staff is simply the best. From the minute you step in the hotel... they are so helpful. The wifi is tricky, once sorted less of a headache. Bongani... you are such a great person and a five star asset to the tourism industry.
Response from Lance R, Area General Manager at Lugogo SunResponded 30 October 2017
Thank you for your review of the hotel and staff. We will pass on the accolades to Bongani, and look forward to welcoming you back again.
Area General Manager