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Chateau de Chine Hotel Hualien

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#5 of 125 Hotels in Hualien
Certificate of Excellence
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1,092 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Sydney, Australia
Reviewed 27 October 2016

Did we have a room with a view? I could not tell as there was a double window thing and condensation on the widow meant we could not see out the window! The room was fine other than the lack of being able to see out the window. The breakfast was OK. The real problem I had was the staff....

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Helpful?
2Thank Cadbysh
Chateau de Chin... 翰, 總經理 at Chateau de Chine Hotel Hualien, responded to this review

Dear cadbysh Thank you for your stay at CHATEAU de CHINE Hualien and sharing your review. Great thanks for your compliment. We sincerely look forward to having your return soon. Sincerely, CHATEAU de CHINE HUALIEN General Manager Claudia Cha

Reviewed 20 October 2016 via mobile

We went visited Hualien for 4 nights and stayed 2 nights at Chateau de Chine Hotel Hualien. Compared with the other 4 stars hotel, I super recommended Chateau de Chine. Clean, comfortable and friendly environment. Especially they had around 5,250 sq kids play space for drawing, playground, cosplay costume, DIY...etc for free. The stuffs very helpful and kids love him....

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Thank cda g
Chateau de Chin... 翰, 總經理 at Chateau de Chine Hotel Hualien, responded to this review

Dear cda g Thank you for your stay at CHATEAU de CHINE Hualien and sharing your review. Great thanks for your compliment. We sincerely look forward to having your return soon. Sincerely, CHATEAU de CHINE HUALIEN General Manager Claudia Cha

A TripAdvisor Member
2 reviews
Reviewed 14 October 2016 via mobile

My Wife and I visited Hualien City on Oct. 13th and 14th and stayed at the Chateau De Chine. It was a great experience! Beds were a dream, especially after a long day of sightseeing at Turoko National Park! The front desk staff was super helpful getting us taxis, holding our luggage, and recommending places to see in the City....

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Thank A TripAdvisor Member
Chateau de Chin... 翰, 總經理 at Chateau de Chine Hotel Hualien, responded to this review

Dear , Thank you for your stay at CHATEAU de CHINE Hualien and sharing your review. Great thanks for your compliment. We sincerely look forward to having your return soon. CHATEAU de CHINE Hualien General Manager Claudia Cha

Reviewed 29 September 2016 via mobile

My first stay in Taiwan and as they say, first impressions count. This hotel was all that i was after, spacious, clean, great service and quiet. The beds were comfortable and buffet breakfast was great. Plenty of food to choose from.

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Thank JoseandKathie
Chateau de Chin... 翰, 總經理 at Chateau de Chine Hotel Hualien, responded to this review

Dear JoseandKathie, Thank you for your stay at CHATEAU de CHINE Hualien and sharing your review. Great thanks for your compliment. We sincerely look forward to having your return soon. CHATEAU de CHINE Hualien General Manager Claudia Cha

Reviewed 17 September 2016 via mobile

this hotel is really awesome.the stay here was totally comfortable. The staff was very helpful for polite. rooms are clean and with additional small nice things like water and snacks. Free parking space at the hotel available.

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Thank Steffen D
Chateau de Chin... 翰, 總經理 at Chateau de Chine Hotel Hualien, responded to this review

Dear Steffen, Thank you for your stay at CHATEAU de CHINE Hualien and sharing your review. Great thanks for your compliment. We sincerely look forward to having your return soon. Sincerely, CHATEAU de CHINE Hualien General Manager Claudia Cha

Reviewed 8 September 2016 via mobile

Booked the superior family room for 2 nights. Though the furniture is a little dated. But the warmth and service of the staff here surpasses the furniture. Staff at reception had all my hotel check in info prepared in a enveloped with my name and all. And the even the bell boy was excellent in service attitude. Making sure they...

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Thank Katherine L
Chateau de Chin... 翰, 總經理 at Chateau de Chine Hotel Hualien, responded to this review

Dear Katherine L, Thank you for taking your time sharing your wonderful experience with us. We are glad to hear that you enjoy our services. It is a great honor to know that you really loved to stay with us. We would definitely look forward to welcoming you back next time for another fabulous stay. Sincerely, CHATEAU de CHINE Hualien...

Reviewed 21 August 2016 via mobile

Great hotel for the family who have baby and small kids, only can see smile on staff face. Swimming pool water is clean. Hardware have the star hotel's quality so no worries to choose the wrong hotel for relax. Recommended!

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Thank Wei Kai L
Chateau de Chin... 翰, 總經理 at Chateau de Chine Hotel Hualien, responded to this review

Dear Wei Kai, thank you for choosing to stay Chateau de Chine Hualien and sharing us your comments. It is our commitment to provide better service and more comfortable stay experience for our guests. We appreciate that you feel the considerate service and great hospitality. We sincerely look forward to having your return soon.

Reviewed 20 August 2016 via mobile

I have tried many hotels in Hualien before, but Chateau is the best one. Service is nice for family, especially their facilities for kids. Don't miss it! We have very good moment in our summer vacation with our kids in their swimming pool and secret place in 3rd floor. I really like it.

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Thank Brian S
Chateau de Chin... 翰, 總經理 at Chateau de Chine Hotel Hualien, responded to this review

Dear Brian, thank you for taking your time sharing your wonderful experience with us. We are glad to hear that you enjoy our services. It is a great honor to know that you really loved to stay with us. We would definitely look forward to welcoming you back next time for another fabulous stay.

Reviewed 18 August 2016 via mobile

Tasteful decoration, neat, comfortable, fine service into details. We were warmly welcomed. Young and energetic staff. Will definitely consider staying again when visiting this city. Great place for families with children.

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Thank Chak n
Chateau de Chin... 翰, 總經理 at Chateau de Chine Hotel Hualien, responded to this review

Dear Chak, thank you for taking your time sharing your wonderful experience with us. We are glad to hear that you enjoy our services. It is a great honor to know that you really loved to stay with us. We would definitely look forward to welcoming you back next time for another fabulous stay.

Taoyuan, Taiwan
Reviewed 15 August 2016 via mobile

泳池,沙灘,親子設施都很不錯,房間乾淨整齊,有機會來桃園還會考慮再住宿一晚。 服務人員,非常親切。Nice! Nice NiCe NiCe NiCe , we will consider to stay one more night next time been here. It's friendly to little children. 泳池,沙灘,親子設施都很不錯,房間乾淨整齊,有機會來桃園還會考慮再住宿一晚。 服務人員,非常親切

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Thank Ivanchenivanchen
Chateau de Chin... 翰, 總經理 at Chateau de Chine Hotel Hualien, responded to this review
Google Translation

親愛的貴賓您好,感謝您給予翰品酒店花蓮的...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Chateau de Chine Hotel Hualien is the first international resort hotel in Eastern Taiwan which features the environmental concept of “green hotel,” featuring ecological, energy-saving, carbon-reducing and health-oriented green architecture. The 11-story hotel has 197 elegant rooms where beautiful natural scenery can be taken in from all sides—the vast blue Pacific Ocean to the east, the rolling greens of Central Mountain Range to the west, the Coast Ranges to the south, and the view of the Suhua cliffs to the north. Situated near the Hualien Port and Hualien Cultural Center, guests will find easy access to a wide range of activities in the Taroko Gorge and Eastern seafront. Jimmy, Taiwan famous artist, presents his magic world in Chateau de Chine and share the same concept-hug, love, and sharing.We invite everyone with open arms to embrace without a word, to exchange and deliver care, support, thanks, and many other positive energy. Througout the hotel corners, Jimmy’s installations and embrace story will quietly involved in your journey, we wish to recall your every touching moment and see your smile in Chateau de Chine Hualien. ... more   less 

Additional Information about Chateau de Chine Hotel Hualien

Address: No.2 Yongxing Road, Hualien City, Hualien 970, Taiwan (Formerly Chinatrust Hotel Hualien)
Region: Taiwan > Hualien
Price Range: £50 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Chateau de Chine Hotel Hualien 5*
Number of rooms: 197
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Hualien
#2 Spa Hotel in Hualien
#5 Romantic Hotel in Hualien
#7 Family Hotel in Hualien
#10 Best Value Hotel in Hualien
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Questions & Answers

Here's what travellers have asked, with answers from Chateau de Chine Hotel Hualien staff and other travellers.
7 questions
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Brisbane, Australia
Singapore, Singapore
28 days ago

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Questions? Get answers from Chateau de Chine Hotel Hualien staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some floors have been renovated themed to Cartoonest Jimmy's works. I have not stayed at these rooms during my short stay but if renovations means updgraded hardware, I would hightly recommend it not for the decor but for better tubs, sinks and toilettes.”
 of 5 bubbles VWCWTaipei_Taiwan, 20 Feb 2015 | Read review
“1) Do not choose low floors. There may be some noise from the street; 2) Make sure to try the Happy Forest if you go with kids, which is an indoor play ground for children.”
 of 5 bubbles linandhui, 12 Jan 2015 | Read review
“Lower floor rooms can be very loud and have poor ventilation”
 of 5 bubbles L_ZHU265, 7 Dec 2014 | Read review
“Choose room that are not on higher floor as the lift is quite slow especially during the weekends. The hotel is popular for wedding events.”
 of 5 bubbles CheongM, 19 Nov 2014 | Read review
“Ask someone to translate the free happy hour drinks for you - in chinese it is buy 1 get 1 free not free drink for 1 voucher.”
 of 5 bubbles Littlepods18, 12 Dec 2013 | Read review
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