Sentido Khaolak
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Sentido Khaolak

Traveller (1956)
Deluxe Room
Room & Suite (497)
TUI BLUE Khao Lak Resort
Videos (2)
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About

4.5
#12 of 38 resorts in Khao Lak
4.6 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Set on one of the finest beachfront locations in Khao Lak beach, SENTIDO Khao Lak is an extraordinary exclusive retreat hotel, perfect for discerning travellers who like to spend a tropical vacation in a relaxed environment. Its natural elegance, classic tropical beach charm and Malay-inspired Thai style set this hotel apart from the rest. The hotel is not just a wonderful retreat for couples or people on their honeymoon, but also a great option for parents looking for a romantic getaway and adult singles who seek to make new friends whilst travelling. Enjoy a well-earned retreat amid the tropical beach landscape of Khao Lak, or spice things up a little with the shopping and nightlife of the nearby town centre. Everything you could possibly want in a tropical getaway is just a stone's throw away. SENTIDO Khao Lak has achieved Travelife Gold certification, supporting sustainability in tourism.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Windsurfing
Airport transportation
Parking
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Plunge pool
Yoga classes
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Outdoor dining area
Vending machine
Swimup bar
Poolside bar
Aerobics
Billiards
Evening entertainment
Table tennis
Shuttle bus service
Taxi service
Spa
Foot massage
Full body massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Coffee / tea maker
Cable / satellite TV
Bidet
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Great View
Ocean View
Languages Spoken
English, Filipino, German, Thai
Hotel links
Special Rate:EXPAT & LOCAL TRAVEL DEAL!

Location

26/15 Moo 7 Petchkasem Road, Khao Lak 82220 Thailand
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 79 out of 100
79
Phuket Intl Airport
36.6 mi
See all flights
4.5
4.5 of 5 bubbles1,321 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Sentido Khaolak garners praise for its stellar location, a stone's throw from the beach and local amenities, and the cleanliness of its rooms and grounds is often celebrated. Guests have commended the staff's professionalism, though some noted service can vary, especially with housekeeping. The hotel's amenities, including multiple pools and spacious rooms, are a highlight, yet opinions on value diverge, with some guests questioning the cost-effectiveness of all-inclusive options. Room comfort is generally applauded, although a few guests have mentioned occasional odors.
Location
Convenient
Rooms
Spacious
Value
Inconsistent
Cleanliness
Mixed
Service
Inconsistent
Amenities
Well-appointed

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Detailed Reviews
DaveCOU wrote a review Feb 2020
Liverpool
5.0 of 5 bubbles
We have just returned from two weeks at the Tui Sensimar. The hotel was excellent and it started upon arrival. We arrived early morning and we expected that we wouldn't be able to get into our room until the afternoon, but by 09.30 the room was ready for us, so after breakfast we were able to use the room. Our room (4123) was right at the top of the complex and was accessed by the lift near the beach bar. The location of the room was great because it was a small block slightly separate to the rest of the complex, it had it's own pool that had a feeling of privacy because most of the guests were not aware of this pool. However we prefer the beach and that was great.

The room was a good size with plenty of storage, it was cleaned every day to a very high standard, the only criticism would be that the lighting in the room could have been better, but that was just a small issue.

We were on a bed and breakfast basis and the breakfast selection was varied and always tasty.

Outside of the hotel it's a short walk to the town where there are numerous restaurants and bars. If you want to go further, the next town Bangnian has a further selection of good restaurants, it's around a 40 minute walk or 5 minute taxi ride costing around 150 bhatt.
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Date of stay: January 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ciaranRM, General Manager at Sentido Khaolak
Responded 9 Feb 2020
Dear DaveCOU, Warm greetings from TUI Sensimar Khaolak and thank ou for taking the time to review us. We are truly delighted you enjoyed your overall stay with us and we do hope to welcome you back in the future. Kindest Regards, Ciaran McNeill Resort Manager
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Clare M wrote a review Feb 2020
5.0 of 5 bubbles
We have just returned from a two week holiday at this hotel & our first visit to Thailand. I can not recommend this hotel highly enough. From the personal greeting waiting outside the hotel, the fact that our room was available by 10am, that every detail was covered by reception to the stunning room with beach view, pristine cleanliness everywhere, beautiful food & most of all the lovely, respectful, polite & kind staff that work there. As for the beach, well it was just stunning. Well done Thailand for banning beds from the beach & smoking. I could go on with the wonderful ness of this hotel but it has been said in many of the previous reviews. What I will do is comment on the negatives that some have noted in past reviews. Yes it is a quiet resort, so if you are looking to get away from the hassle of every day life then yes this hotel is perfect. If you’re looking for Benidorm, stay away. Yes there are many steps to some rooms, but hey, it’s built on the side of a mountain & there are lifts! As for the alleged long walk from the beach to the toilets.....I timed it....less than a minutes walk! The rooms, toilets, reception, everywhere smells beautiful. And no you don’t have to wait on the other side of the road for coaches, the reps/guides will always come to you in reception. And yes a lot of sun beds are in the shade, it’s for a good reason, it’s bloody hot!!! If you want the sun you will always find a spot. My only advice is to make sure you have undamaged bank notes if exchanging cash. I’m missing this place so much, I’m booking it again right away.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ciaranRM, General Manager at Sentido Khaolak
Responded 11 Feb 2020
Dear claremJ22814YE, Warm greetings from TUI Sensimar Khaolak and thank you for your lovely review. We are delighted you enjoyed your stay with us and we do hope you will book right away!! Kind Regards, Ciaran McNeill Resort Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Redcap246 wrote a review Feb 2020
Bath, United Kingdom
4.0 of 5 bubbles
Just finishing a 2 week stay at the resort and it’s now time to go home. Most has already been said by others but a few of our bullet points to add;

Original room in the mountain wing (you pay an upgrade fee for these), had no view so when the wife went to reception they immediately changed it for us to a pool one.

Average age of the guests here have to be in their mid 50s so it’s dead, or as some might put “tranquil”.

In the middle of nowhere so if you want to go on. Trip anywhere expect at least a 90 minute taxi and couple hundred pounds for a day out.

Pine needles everywhere can be a pain as seen in photos.

TUI Rep (can’t remember his name), old shirt fat bloke was a plonker, immediately slagging off the competition when we told him we had booked a trip with them. Tried to scare us off about them not being insured (which they are), and the trip would probably be full of Chinese so to watch ourselves (referring to the current virus situation). Tour was brilliant and booked in hotel so use them and don’t listen to the TUI plonker who is just after commission.

On a positive note the hotel staff were excellent, respectful and couldn’t do enough to make your holiday enjoyable. A credit to the management.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ciaran Mc, General Manager at Sentido Khaolak
Responded 22 Feb 2020
Dear Redcap246, Thank you for your lovely review. We are truly delighted you enjoyed your stay with us and the comments about the team re greatly appreciated. In relation to the TUI Rep, your comment shave been forwarded to the service manager overseeing them and action will be taken. This is not the way to try sell. Once again thank you! We hope we will see you again soon. Ciaran and the team
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AzUtazo wrote a review Mar 2020
Kuala Lumpur, Malaysia
5.0 of 5 bubbles
We started badly at this hotel: having asked (via hte Hotels.com website) for a ground floor room, we and our friends ended up with one on level 5 at the top, though thankfully reached by a lift. However, the hotel redeemed itself, big time. They offered us the next day a free upgrade to a beach chalet (which we did not accept, but for other reasons), and the manager and management generally were extremely helpful and concerned to make us as customers happy. Full marks!

And in fact it is a lovely resort hotel, in a good location which is both secluded and reasonably accessible to the attractions of nearby Khao Lak town. So recommended!
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Date of stay: February 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Do check out where your rooms are. There are various options in quite a big site, each with their...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ciaran Mc, General Manager at Sentido Khaolak
Responded 4 Mar 2020
Dear GordonBReid, Warm greetings from TUI Sensmiar Khaolak and thank you for your lovely review. It was a pleasure to meet and chat with both you and your wife during the course of your stay here. We are truly sorry about your initial impression of our resort but we are happy to have redeemed ourselves over the course of your stay. Hopefully we will see you both again in the not so distant future. Kind Regards, Ciaran McNeill Resort Manager
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fiflarue wrote a review Mar 2020
Bridgend, United Kingdom
5.0 of 5 bubbles
We stayed here for 7 nights . The hotel is well kept , friendly staff and rooms are well appointed. The rooms and grounds are well maintained and there are an abundance of sun beds so you can truly relax. There is a lot of shade but it is much needed with the strong rays and there are always opportunities by the pool.

Breakfast was plentiful and i loved the freedom of being bed and breakfast allowing us to walk to restaurants and cocktail bars a short distance away

I would stay again
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ciaran Mc, General Manager at Sentido Khaolak
Responded 11 Mar 2020
Dear fiflarue, Warm greetings from TUI sensimar Khaolak and thank you for taking the time to review us. We are delighted you enjoyed you stay with us and we do hope to see you again! Kind Regards, Ciaran McNeill Resort Manager
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Sybille901 wrote a review Jan 2023
Stuttgart, Germany
5.0 of 5 bubbles
We stayed here for 11 nights and we enjoyed it very much.
The rooms are nice, very clean, housekeeping is doing a great job. Breakfast was good with everything you need or want. We had lunch and dinner at the restaurant too and also tried the Culinarium. Everything very good.
Service is simply great, everyone is so friendly and tries everything to make the guests feel comfortable. We had a Pool-Access-Room which was nice, the terrace always had shadow. Beach is very nice, the sea was simply amazing, we could spend hours there.
We were a bit sad that we had to check out at noon as we only left at 3.45 pm but there is a place where you can shower and get dressed after the beach or pool before leaving.
When we arrived the Hotel was not fully booked but towards the end of our holidays it gets fuller day by day and it was fully booked when we left.
We liked everything and would love to come again.
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Date of stay: January 2023
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ciaran Mc, General Manager at Sentido Khaolak
Responded 17 Jan 2023
Dear Sybille901, Thank you for visiting us and for the wonderful fove star rating and review! We are truly delighted you enjoyed your stay with us. We hope to see you again here sometime in the near future. Warm Regards, Ciaran McNeill Resort Manager
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candddancemusic wrote a review Mar 2020
UK
3.0 of 5 bubbles
We have just returned from a 2 week stay. We booked a swim up room which was lovely BUT we were surrounded by smokers which severely restricted us enjoying this luxury. The hotel states that it is non smoking but it allows smoking outside the rooms. The rooms are very clean and the housekeeping team do a brilliant job.
Breakfast is the worst we have ever experienced in the Far East, we have visited many countries, Thailand 3 times and have never had such a poor choice of food. Unless you get down by the beach by 7.30am you have no chance on a sunbed. This could be a lovely hotel but it needs to address a lot of issues. The staff were all pleasant and friendly and everywhere was scrupulously clean. We enjoyed Khao Lak and hope to return but it will definitely not be to this hotel. In our opinion it should not be rated as 4*.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ciaran Mc, General Manager at Sentido Khaolak
Responded 20 Mar 2020
Dear candddancemusic, Warm greetings from TUI Sensimar Khaolak and thank you for your recent review. We are delighted you enjoyed your overall stay with us. In relation to smoking at Sensimar guests are allowed to smoke on their balconies as this would be considered an outdoor area. Smoking is not permitted in various other areas, including restaurants, bars, pools and lobby areas. We strictly follow the law in relation to this. Breakfast - Unfortunately there is no section to rate breakfast separately here on trip advisor but on booking.com for example our breakfast has been ranked "superb" by currently 278 reviewers showing the majority of guests love our breakfast. We are disappointed that you thought it was the worst you ever had with poor choice but will take your feedback to continue working on our improvements. Best regards, Ciaran McNeill Resort Manager
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Tim D wrote a review Feb 2020
London, United Kingdom
5.0 of 5 bubbles
Currently staying here and really enjoying the peace and tranquility Sensimar has to offer. Good breakfast and the buffet dinner leaves nothing to be desired. Staff are super friendly. Hotel has a great policy of not allowing people to reserve sunbeds early morning. I see a previous review moaning on about it but I guess this policy is there to stop selfish people like them. Well done to the hotel management. Keep up the good work.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ciaranRM, General Manager at Sentido Khaolak
Responded 17 Feb 2020
Dear V8155IFtimd, Warm greetings from TUI Sensimar Khaolak and thank you for your lovely review. We are truly delighted you enjoyed your overall stay with us and thank you for the kind words of support. Warm Regards, Ciaran McNeill Hotel Manager
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Graham C wrote a review Feb 2020
Stone, United Kingdom
5.0 of 5 bubbles
A beautiful hotel, set in tropical gardens with fabulous swimming pools. Also on a stunning beachfront location. One of the best attributes of the hotel is the management team who go the extra mile to make your stay extra special. The restaurants are excellent in both the food quality and pleasant attitude of the staff.
Another big plus is the fact that you can always get a sun-bed. A no reserve sun-bed policy is in place which means the selfish tourists who get up in the middle of the night are frustrated in their childish attempts to spoil it for the rest of us.
Just go there, you will love it!
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ciaranRM, General Manager at Sentido Khaolak
Responded 17 Feb 2020
Dear grahamc889, Warm greetings from TUI Sensimar Khaolak and thank you for wonderful review. We are truly delighted your wife and yourself are enjoying your stay with us. We hope you will enjoy the remainder of your stay. Kind Regards, Ciaran and the team
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lovetotravel10140 wrote a review Mar 2020
Sydney, Australia
5.0 of 5 bubbles
My husband and I recently returned from 7 wonderful nights at Sensimar- Kkao Lak. We fell in love with this place from the moment we arrived and were greeted with warm, friendly smiles. Sensimar is truly luxury ! There are 5 swimming pools, 2 restaurants and it's set right on a gorgeous beach. All the staff are terrific and we want to thank them all for their wonderful hospitality.
The food here is truly delicious.. very fresh and mouth watering ( not good for my waist line )
If you want to walk to town ( or get a taxi for 100THB ) then be sure to visit a great bar called Walkers. The owner is a lovely British guy and his beautiful Thai wife. They serve ice cold beers and the best spring rolls you'll ever eat ..they also have all the sports channels in case you want to watch your favourite sport while you're enjoying the beer.
Great shopping in town and you won't be leaving Khao Lak with an empty suitcase.
Thank you Sensimar, we really loved our short stay at your wonderful resort. Hope to visit again one day.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ciaran Mc, General Manager at Sentido Khaolak
Responded 24 Mar 2020
Greetings from Sensimar Khaolak and thank you for taking the time to review us on TripAdvisor. I am delighted to see that you enjoyed your time here at the resort. We hope we will get the opportunity to welcome you back in the future. Kind Regards, Ciaran McNeill Resort Manager
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Answer from 74stephen_bell
Selby, United Kingdom1,017 contribution65 helpful votes
I booked this hotel cause adults only not happy hope there part of hotel werre there no kids
Answer from Recy Tayong
Phuket, Thailand
Hi, thank you for reaching out. For All Inclusive, you are allowed to dine-in at Culinarium Restaurant one time per 7 days stay…so for 2 weeks stay you can dine in twice however advance booking is required. Thank you
Answer from piphow
Chesterfield, United Kingdom84 contributions45 helpful votes
You need to go to the Elephant Home not the Elephant Sanctuary. We had half a day at the outstanding elephant home and got to prepare food, bathe, feed numerous times the 8 elephants, Sandy was our elephant for the day and is the matriarch at 65 years old. The Elephant Home is outstanding. We visited the Elephant Sanctuary as part of a day trip and they have 3 elephants and you do not get the same experience at all. Please visit the Elephant Home and don’t just do the feeding. Book through Viator for their 4 hour experience, you will not regret it. They will pick you and your party up from your hotel and it will just be your party with your elephant. You even get to walk your designated elephant to be bathed and have a mud bath. We are returning next February. Enjoy your trip.
MarkHinchcliffe wrote a tip May 2024
Sheffield, United Kingdom83 contributions38 helpful votes
5.0 of 5 bubbles
"Take some Skin so soft and enjoy also try the Monkey bar very good entertainment."
Read full review
Mandy54hal wrote a tip May 2024
London, United Kingdom9 contributions7 helpful votes
3.0 of 5 bubbles
"Eating outside is worth it, bring water shoes as lots of stones and rocks."
Read full review
Deborah E wrote a tip Apr 2024
Bexleyheath, United Kingdom112 contributions45 helpful votes
5.0 of 5 bubbles
"Always space around the pool, so no worries there. The beach beds there are hard to get."
Read full review
mrsu50 wrote a tip Mar 2024
Hastings, United Kingdom141 contributions18 helpful votes
5.0 of 5 bubbles
"As usual get up early to bag a sunbed by the large pool with bar or along the beach but please do not reserve as it is so unfair on others"
Read full review
Lovetwotravel03 wrote a tip Feb 2024
Shropshire, United Kingdom913 contributions832 helpful votes
5.0 of 5 bubbles
"No sun on swim up rooms. Save your money."
Read full review
Not the right property for you?
There are more places to choose from in the Khao Lak area.
PRICE RANGE
£31 - £39 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Sensimar Khaolak Beachfront Resort
LOCATION
ThailandPhang Nga ProvinceTakua PaKhao Lak
NUMBER OF ROOMS
214
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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SENTIDO KHAOLAK - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Sentido Khaolak
Which popular attractions are close to Sentido Khaolak?
Nearby attractions include VIKING TAILOR HOUSE (0.2 miles), Cocktail Bar (0.09 miles), and Route Bar (0.1 miles).
What are some of the property amenities at Sentido Khaolak?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Sentido Khaolak?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sentido Khaolak?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sentido Khaolak?
Yes, free parking is available to guests.
What are some restaurants close to Sentido Khaolak?
Conveniently located restaurants include Walkers Inn, Gold Elephant Restaurant, and Sun Star Siam Restaurant.
Are there opportunities to exercise at Sentido Khaolak?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Sentido Khaolak have airport transportation?
Yes, Sentido Khaolak offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Sentido Khaolak located near the city centre?
Yes, it is 0.7 miles away from the centre of Khao Lak.
Are any cleaning services offered at Sentido Khaolak?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Sentido Khaolak?
The staff speaks multiple languages, including English, German, Thai, and Filipino.
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