Stayed 5 nights in Pool Access Room and 4 nights at the Beach Villa and would recommened both, but the villa is really worth it‘s money. Hotel is beautiful, very quiet area, 3 Restaurants, 1 massage, 1 Tailor and a small Supermarket are nearby.
After over 2 ½ years after various lockdowns, we could hardly wait to visit paradise for the 3rd time and spend 2 weeks there. From April 20 to May 4, 2022. Upon arrival we were recognized by James and Amy from the front desk and the welcome was very warm as we know it. Immediately we felt at home again. We also got our room again, which we had the last two times. However, the pandemic season has hit the hotel quite negatively in recent years. Here goes my word to the management: we are so disappointed how the house was and is neglected. The rooms and bathrooms urgently need a complete renovation. I have deliberately not posted any photos of this now, but I am sure that the management is aware of the problems. At the pool there are broken umbrellas and mattresses! This is not acceptable ! To renew these would not cost the world. This would improve the appearance a little. The pool is cleaned every day, but even here a renovation is urgently needed because tiles fall off. It is a pity that the restaurant Vangole has also greatly reduced the offer and is more like a snack bar. The quality is good, but in the past there were theme nights with music and buffet and you were not allowed to just go to dinner in swim shorts. The level has dropped significantly. However, we would like to express our sincere thanks to the staff member Fa for the great service. Also one of 2 pool bars was closed which we also found very unfortunate since it was the one where we used to spend great times. However, we would like to praise the massage services offered by the hotel. The staff are very qualified and also ask about the possible pains you have and are also taken into account. It was also a pity that many of the staff no longer work there, but this is also due to COVID-19. Our praise also goes especially to Ricky from breakfast who also recognized us. However, the breakfast buffet has also diminished a lot and the selection is reduced and also not very varied. We have decided not to return to the hotel for the time being until renovations have taken place and the hotel is restored to its former glory and offerings. It took me a long time to write these lines and feedback, because it hurts my heart what happened to the hotel because it has a unique location and the beach area is just paradise. Without the kindness of the staff the hotel could close its doors immediately because the staff still saves what it can save! Amy: All the best for the birth of your daughter!…
Such a beautiful hotel, we travelled in April for our honeymoon, and Thailand didn't fail to deliver. Hotel was so beautiful and the staff were so helpful, go over and above. thank you to James at the front of reception for everything, and Ricky at the resturant, you both made our stay so great.
The Haven is not a hotel to miss out on.... this stunning hotel boasts the largest saltwater pool in Thailand with it's amazing view of the ocean that can be seen from most parts of the pool... the staff are awesome, welcoming & happy... the breakfast buffet is delicious as well as their dinners and cocktails... with a couple of restaurants not far down the road you can have a choice of where to eat... treat yourself to a oceanfront room you won't be disappointed... peaceful and relaxing
"The hotel is located on Khuk Khak Beach. This is far from the beaten track, but offers perfect peace and relaxation. Unfortunately, it was not very busy at the beginning, which was probably due to the corona crisis. God be it, it gradually filled up Thanks again. Minor imperfections on the tiles in the pool are due to the Corona crisis. We need to generate income to get everything back up to scratch, but that's why we travel there. The people deserve our support, so please travel to the hotel, the employees and the hotel definitely deserve it.
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