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Certificate of Excellence
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All reviewspearl suitepool areacicada marketjacuzzi roomsmall boutique hotelgreat place to chillrooms are spacioushigh tidequiet hotelwater pressuregreat poolair conditionfacing the searelaxing staynight marketbreakfast buffetthe hotel offers
Such a great find in a tourist hub. Just a handful of rooms so the hotel doesn't get too crowded.. although not all staff could converse in english, found them very polite. Room service is not 24 hours so make sure you have sorted your...More
1 Thank travelling_hershey
Response from TheSerene, ผู้จัดการทั่วไป at The Rock Hua Hin ResortResponded 12 August 2016
Dear travelling_hershey ,
Thank you very much for your kind reviews us on Tripadvisor and your enjoyable stay at The Rock Hua Hin is our most pleasure.
I was very pleased to read of your encouraging words in regards to our facilities, the room and...More
A lot of the staff is not good with the English language. It wasn't easy for us to order our room service or massage. Price was slightly on the high side for the quality of massage given to us. We stayed in the private jacuzzi...More
Thank ChristopherSim
Response from TheSerene, General Manager at The Rock Hua Hin ResortResponded 16 July 2016
Dear ChristopherSim,
We appreciate that you took the time to share your comments with us!
We are sorry that you are disappointed with your recent stay and that you feel our standards are failing concerning the spa staff and language skill.
I do admit that...More
Really enjoyed our stay at the Rock, only problem was that it wasn't long enough!!
Rooms were very spacious, well laid out and nicely decorated, massive bathroom. Only fault was weak water pressure in the bathtub and shower but other than that it was perfect....More
Thank Andrew H
Response from TheSerene, General Manager at The Rock Hua Hin ResortResponded 16 July 2016
Dear Andrew H,
Greeting from The Rock Hua Hin Beachfront Spa Resort,
It is great to hear you were impressed with our friendly staff, swimming pool and our facilities.
Regarding the weak water pressure - we have now done some improvements of the main water...More
The room and resort area are private. The design and decoration of premier gala room are pretty toddler friendly and nice staffs. Seafood pizza is good and worth the price. Location is not far from down town hua hin.More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Tutiyaporn
Response from TheSerene, General Manager at The Rock Hua Hin ResortResponded 4 July 2016
Dear Tutiyaporn,
We truly appreciate your nice comments regarding our services and room during your recent stay at The Rock Hua Hin Beachfront Spa Resort. It is good to know that you had wonderful experiences and you like our seafood pizza.
We looking forward to...More
The staff in hotel are nice and polite. When we need help and they came soon to solve. The private pool outside our room is good but has some leaves, it is acceptable. The guys will clean everyday.
The environment is wonderful! Have a nice...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank anniew246
Response from TheSerene, General Manager at The Rock Hua Hin ResortResponded 22 June 2016
Dear anniew246,
Greeting from The Rock Hua Hin Beachfront Spa Resort.
Thank you very much for sharing your experience with us and we do hope to welcome you back in the near future for another relaxing stay at The Rock Hua Hin Resort.
Warm regards,...More
Response from TheSerene | Property representative |
Dear Mr. Thomson,
Thank you for choosing our hotel. We are very much looking forward to your arrival.
With regards to your question, we are very much willing to see to it that your request is granted, however we can not... More
Dear Mr. Thomson,
Thank you for choosing our hotel. We are very much looking forward to your arrival.
With regards to your question, we are very much willing to see to it that your request is granted, however we can not handle personal situations on this platform.
I would kindly like to ask you to email our hotel directly. Our email address can be found on our website. Which is: therockhuahin. It is not permitted to post an email address or website link here, so I can only provide you the name of the website.
When we have received your email we will reply to you shortly to accommodate your needs.
We are more than delighted to welcome you soon.
Best regards.
The Rock Hua Hin
Response from TheSerene | Property representative |
Hi John G,
Our guests will have additional privileges that we provide exclusively for those who book Zen Jacuzzi rooms or Qualia Villa rooms from our website only.
Guests will enjoy the convenient use of a private lounge... More
Hi John G,
Our guests will have additional privileges that we provide exclusively for those who book Zen Jacuzzi rooms or Qualia Villa rooms from our website only.
Guests will enjoy the convenient use of a private lounge, where facilities will include the following, with our compliments:
Evening cocktails 06:00 PM – 07:30 PM (4 glass per room / day)
Beverages served during staying in resort 12:00 PM – 09:00 PM
Fresh Coffee, Ice Coffee, Hot Milk, Tea (Hot and Iced)