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Pullman Khon Kaen Raja Orchid

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Traveller (1147)
Room & Suite (211)
Dining (61)
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About

#4 of 69 hotels in Khon Kaen
Location
Cleanliness
Service
Value
Travellers' Choice
Pullman Khon Kaen Raja Orchid is in Khon Kaen, just 40 minutes flight from Bangkok in the heart of Thailand's northeastern region. The hotel features 244 rooms and 48 suites with a remote console to control the lighting, room temperature and television. The Life Style Health Centre facilities include a swimming pool with underwater speakers, gym equipment, an aerobics room, sauna and body treatment programs. Sofitel Raja Orchid also boasts the largest entertainment complex in the region.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Outdoor pool
Sauna
Restaurant
Breakfast buffet
Poolside bar
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Minibar
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Centrally Located
Languages Spoken
English
1024Reviews8Q+A100Room tips

Reviews
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Imagine8 wrote a review Feb 2024
United Kingdom32 contributions43 helpful votes
This is my third stay at this hotel in 15 years and where our wedding party was held. On this particular visit, we stayed for around two weeks and due to our circumstances on this occasion, we opted for the hotel to collect us from the airport for 900THB. This was simple to organise via email with the additional payment made upon arrival (this was my choice as I could have done this at a later stage). It was a pleasant stay with no significant issues. The hotel has changed little in the past 10 years since our previous stay and it is starting to show. The room was spaceous, clean, some of the electrics from the control panel did not work which was not really an issue. There was a small kettle with some sachets from which hot beverages could be made, a small fridge, TV (almost no English language channels) and other usual hotel room items for use by the guest. The bathroom was also of a good size with a separate shower cubicle with access directly from the bathroom to the wardrobe - just remember to close the wordrobe to the bedroom if you like your privacy! Breakfast does not appear to have changed much since our previous visit with a lot on offer from continental to asian tastes catered for. As it is a buffet style service, some of the hot foods do range in temperature from one day to the next from hot down to warm. On one afternoon we dicided to have afternoon tea which was dissapointing. This is really the only major negative about our stay. Black tea was served from a tea pot - unfortunatley I cannot drink bacl tea without milk. A small range of mostly cakes were included, some were pleasant, some not so good as they seemed to be a bit stale and a couple werevery nice. As usual, all the staff from the customer service desk, doorman, waitress and even the housekeeping were smiling and friendly and as helpful as ever. In spite of the decor being a bit past it best by date, I would still return to this hotel as I know I can rely on the great team that does their best to keep the hotel running smoothly and guests happy.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nuttagan Sitthijun, Guest Services / Front Office at Pullman Khon Kaen Raja Orchid
Responded 1 week ago
Dear Imagine8, We appreciate your feedback on your stay at the Pullman Khon Kaen Raja Orchid. Receiving nice feedback is always a delight. I will relay your feedback to our staff. I am confident that this feedback will stimulate all of our employees as we try to continually enhance the quality of our services. We acknowledge your comment about the Afternoon Tea, we will organize them according to the significance of the revamping. Thank you for taking the time to share your thoughts, and we hope your next visit is just as enjoyable as the last. Thank you and kind regards, Bun Kengaksorn Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Clare W wrote a review Feb 2024
Falmouth, United Kingdom36 contributions20 helpful votes
There's faded elegance and there's just faded. The Pullman is the most un South East Asian hotel we've ever stayed in - expensive, not overly welcoming and just dated. What must have been a grand building in its time is now aging badly. The carpets in reception are badly stained, the entry/exit to the pool is shabby and dirty and the pool had a used plaster and a cigarette butt floating in it. The mattress was lumpy and the pillows a joke. Jaded, neglected, pricey and very disappointing. Not the usual, reliable Accor standard at all.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nuttagan Sitthijun, Guest Services / Front Office at Pullman Khon Kaen Raja Orchid
Responded 1 week ago
Dear 65ClareM, Thank you, for the time to share your valuable feedback is highly appreciated. Please accept our heartfelt apologies for any problems you encountered during your stay. I can assure you that these issues will be raised with the relevant department managers to ensure we provide each of our guests with the highest level of services and products. We acknowledge your comment about hotel defects and the staff service issue. We will organize them according to the significance of the revamping. We strive to deliver here at Pullman Khon Kaen Raja Orchid at all times. We value your support and comments and hope to serve you again on your future trips to Khon Kaen. Thank you and best wishes, Bun Kengaksorn Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ranger0816 wrote a review Jan 2024
Hong Kong, China38 contributions52 helpful votes
The location is good and the room is spacious with adequate facilities though it is old and need refurbishment. The staff are friendly and helpful, the front desk staff ( 2 ladies serving on 4/1 afternoon) patiently provided us detailed information and suggested some good spots for us to visit. Besides, the staff at the Chinese Restaurant - Loong Yuen also served us courteously, attentively and warm hospitality, thank you Doungtawan Jorand & Buason Chamnongsil. Their excellent service had highlighted our days in Khon Kaen. If I visit Khon Kaen next time, I will definitely stay at this hotel again.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nuttagan Sitthijun, Guest Services / Front Office at Pullman Khon Kaen Raja Orchid
Responded 18 Jan 2024
Dear ranger0816, We appreciate your feedback on your stay at the Pullman Khon Kaen Raja Orchid. Receiving nice feedback is always a delight. I will relay your feedback to our staff. I am confident that this feedback will stimulate all of our employees as we try to continually enhance the quality of our services. Thank you for taking the time to share your thoughts, and we hope your next visit is just as enjoyable as the last. Thank you and kind regards, Bun Kengaksorn Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Iain R wrote a review Dec 2023
Lahore, Pakistan2 contributions2 helpful votes
I have stayed at this hotel on a number of occasions and it has some amazing points that must be acknowledged and some areas for development. I have always stayed in the same room, 1201 over a 10 year period with a covid break. The staff are incredible and try their best with some language difficulties. This is more my fault for not speaking Thai. The food is as excellent as ever. Today I had the Thai Green Curry. The best I have had. The French Onion Soup was good with a twist of bacon. The rooms are starting to look old. The TV only has two mediocre channels to watch in English. The bathroom looks like it is from 1980 with bottles stuck in the shower and do not function. The biggest issue for me this time is that they forgot to pick me up from the airport. When I arrived at the hotel via taxi I had to wait 2 hours for the room to be ready.i had made two bookings as I needed to add a night and this night which I thought was paid online as the other nights suddenly came off my credit card with no explanation. I have 5 more nights here and hope that things get better! Iain Riley
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nuttagan Sitthijun, Guest Services / Front Office at Pullman Khon Kaen Raja Orchid
Responded 14 Jan 2024
Dear 954iainr, Thank you, for the time to share your valuable feedback is highly appreciated. Please accept our heartfelt apologies for any problems you encountered during your stay. I can assure you that these issues will be raised with the relevant department managers to ensure we provide each of our guests with the highest level of services and products. We acknowledge your comment about hotel defects and the staff service issue. We will organize them according to the significance of the revamping. We strive to deliver here at Pullman Khon Kaen Raja Orchid at all times. We value your support and comments and hope to serve you again on your future trips to Khon Kaen. Thank you and best wishes, Bun Kengaksorn Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mjmather58 wrote a review Dec 2023
Warrington, United Kingdom5 contributions8 helpful votes
Very poor reception service. We were kept waiting over an hour past the check-in time because the rooms weren’t ready. We were promised free breakfasts because we paid for an extra bed in one of our rooms, but reception denied us this. The air-con was very poor and not adjustable ( no control panel in the room and 35 degrees outside!!!!). BBC stated on tv menu, but not accessible. Very dated
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Don’t believe anything that is promised you by this hotel. Take your own fan. Forget about...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nuttagan Sitthijun, Guest Services / Front Office at Pullman Khon Kaen Raja Orchid
Responded 18 Dec 2023
Dear mjmather58, Thank you, for the time to share your valuable feedback is highly appreciated. Please accept our heartfelt apologies for any problems you encountered during your stay. I can assure you that these issues will be raised with the relevant department managers to ensure we provide each of our guests with the highest level of services and products. We acknowledge your comment about hotel facilities and the staff service issue. We will organize them according to the significance of the revamping. We strive to deliver here at Pullman Khon Kaen Raja Orchid at all times. We value your support and comments and hope to serve you again on your future trips to Khon Kaen. Thank you and best wishes, Bun Kengaksorn Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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gurudathbaliga wrote a review Dec 2023
Mumbai, India307 contributions25 helpful votes
We were booked into this place when we went to attend a marriage ceremony. We stayed here for 2 days. The rooms are clean, large and comfortable. The bath room is very nice with a very good shower. Staff is polite and helpful. The hotel serves very nice food. The complementary breakfast is excellent. My wife used the massage centre. It was most reasonbly priced. Much cheper then they charge in India with service twice as good. I don't mind staying here if I get another chance!
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Date of stay: November 2023Trip type: Travelled with family
Room Tip: Don't miss their complementary breakfast
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Nuttagan Sitthijun, Guest Services / Front Office at Pullman Khon Kaen Raja Orchid
Responded 18 Dec 2023
Dear gurudathbaliga, We very much appreciate your comments regarding your stay at Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you and kind regards, Bun Kengaksorn Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Simon D wrote a review Nov 2023
1 contribution1 helpful vote
This is not a 5 star hotel. Maybe when it was last refurbished 20 years ago but this hotel is an embarrassment to the Pullman chain. The rooms are extremely dated with worn carpet and the beds, linen, mattress and pillows are old and poor quality. I appreciate Khon Kaen is off the tourist trial, however being a global chain hotel I do expect staff to speak English. I was past between 3 people on the phone as nobody understood me until I gave up and went down to reception and had to speak in broken English. The location is great however.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Just don't have high expectations.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nuttagan Sitthijun, Guest Services / Front Office at Pullman Khon Kaen Raja Orchid
Responded 16 Nov 2023
Dear simondl5093AL, Thank you, for the time to share your valuable feedback is highly appreciated. Please accept our heartfelt apologies for any problems you encountered during your stay. I can assure you that these issues will be raised with the relevant department managers to ensure we provide each of our guests with the highest level of services and products. We acknowledge your comment about hotel defects and the staff service issue. We will organize them according to the significance of the revamping. We strive to deliver here at Pullman Khon Kaen Raja Orchid at all times. We value your support and comments and hope to serve you again on your future trips to Khon Kaen. Thank you and best wishes, Bun Kengaksorn Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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stevieb0y07 wrote a review Oct 2023
Phuket, Thailand12 contributions23 helpful votes
+1
Staff are lovely and worthy of a 5* hotel. Location was great too. Sadly the hotel is old and my room was 2 or 3* at best. Corridors smell badly on the floor I stayed. Comfortable bed but the TV must be 20 years old. The carpet was 1 inch from the wall and held down by a nail. Very dirty furniture. Totally misleading to call it 5*. I stay in Pullman hotels but this is the worst by a country mile and will make me think about staying in another Pullman hotel in future.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: This is a very old run down hotel. It may have been 5* 30 years ago but now its rough. If you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nuttagan Sitthijun, Guest Services / Front Office at Pullman Khon Kaen Raja Orchid
Responded 29 Oct 2023
Dear stevie0y07, Thank you, for the time to share your valuable feedback is highly appreciated. Please accept our heartfelt apologies for any problems you encountered during your stay. I can assure you that these issues will be raised with the relevant department managers to ensure we provide each of our guests with the highest level of services and products. We acknowledge your comment about our hotel facilities did not met your expactation. We will organize them according to the significance of the revamping. We strive to deliver here at Pullman Khon Kaen Raja Orchid at all times. We value your support and comments and hope to serve you again on your future trips to Khon Kaen. Thank you and best wishes, Bun Kengaksorn Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bobby wrote a review Sept 2023
Bangkok, Thailand9 contributions
I just wanted to tell everyone how wonderful this hotel is . They recently re- surfaced the pool area and bought new lounge chairs ! Much nicer. The breakfast buffet has always been top -notch! The rooms are beautiful with all the in-laid wood in the doors and crown molding. The lobby is beautiful! Many restaurants and massage nearby, and Central Mall Khon Kaen is walking distance ! This hotel is a great value for the price ! It has only improved with new swim pool area ! Mr Robert Diamond Accor member
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: Parking garbage is underneath and handy.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nuttagan Sitthijun, Guest Services / Front Office at Pullman Khon Kaen Raja Orchid
Responded 21 Sept 2023
Dear Bobbyverytall, We very much appreciate your comments regarding your stay at Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you and kind regards, Bun Kengaksorn Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ordinary_Tor wrote a review Jul 2023
Pattaya, Thailand6 contributions
Been there last week and stayed on 18th floor with an amazing view of Khon Kaew city. Specious room, clean and fully equipped. Varity choices of breakfast with local items. Located in the city center of Khon Kean and surrounded by convenience store, restaurants & bars. Staff were friendly and given us a memorable stay especially Khon Bow (Front Desk). Will definitely be back again!!
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nuttagan Sitthijun, Guest Services / Front Office at Pullman Khon Kaen Raja Orchid
Responded 30 Jul 2023
Dear Ordinary Tor, We appreciate your feedback on your stay at the Pullman Khon Kaen Raja Orchid. Receiving nice feedback is always a delight. I will relay your feedback to our staff. I am confident that this feedback will stimulate all of our employees as we try to continually enhance the quality of our services. Thank you for taking the time to share your thoughts, and we hope your next visit is just as enjoyable as the last. Thank you and kind regards, Bun Kengaksorn Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£54 - £58 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pullman khon kaen raja orchid hotel khon kaen, sofitel khon kaen, accor khon kaen, khon kaen sofitel
LOCATION
ThailandKhon Kaen ProvinceKhon Kaen
NUMBER OF ROOMS
293
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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PULLMAN KHON KAEN RAJA ORCHID - Updated 2024 (Thailand)

Frequently Asked Questions about Pullman Khon Kaen Raja Orchid
Which popular attractions are close to Pullman Khon Kaen Raja Orchid?
Nearby attractions include Tukcom - Khonkaen (0.1 miles), Chillin Bar (0.03 miles), and Clocktales (0.2 miles).
What are some of the property amenities at Pullman Khon Kaen Raja Orchid?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pullman Khon Kaen Raja Orchid?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Khon Kaen Raja Orchid?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Pullman Khon Kaen Raja Orchid?
Yes, free parking is available to guests.
What are some restaurants close to Pullman Khon Kaen Raja Orchid?
Conveniently located restaurants include Seasons 27, Pomodoro, and Blue's Sports Bar & Restaurant.
Are there opportunities to exercise at Pullman Khon Kaen Raja Orchid?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Pullman Khon Kaen Raja Orchid have airport transportation?
Yes, Pullman Khon Kaen Raja Orchid offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Pullman Khon Kaen Raja Orchid located near the city centre?
Yes, it is 0.3 miles away from the centre of Khon Kaen.
Are any cleaning services offered at Pullman Khon Kaen Raja Orchid?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Khon Kaen Raja Orchid offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.