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Banyan Tree Phuket

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1,603 Reviews from our TripAdvisor Community

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Showing 1,215: English reviews
Reviewed yesterday NEWvia mobile

The Hotel is beautiful no doubt. Value for money is zero. For a thousand dollars this was a joke. I would have been more satisfied if it was 500 for the quality of service. They gave us a free dinner at saffron and it was a set dinner. Every small thing asked was extra and we were treated as if...

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Helpful?
Thank Puneet N
Dubai, United Arab Emirates
Reviewed 2 days ago NEWvia mobile

This hotel really is stunning, relaxing and picturesque. The pool area is empty as villas have their own pools, plus one pool is reserved for adults only. The spa was excellent if a little bit on the pricey side. Restaurants are also good; saffron for nice thai and Sunday brunch at the waterfront was excellent. The brunch focused on seafood...

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Thank Joanna M
London, UK
Reviewed 2 days ago NEW

Third visit, and stayed in a Signature Two Bedroom villa, which appeared to have been recently renovated. Villa was superb, with very large sitting room in addition to 2 bedrooms, and 2 bathrooms, plus outside bath and 2 outside showers. Good a/c and fans. Kitchenette was well stocked. Perfectly sized pool, and jacuzzi outside too. Plenty of space in the...

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Thank Voyager212
Singapore, Singapore
Reviewed 3 days ago NEWvia mobile

We've enjoyed almost every aspect of our visit until now - service has been perfect, spa experience heavenly, breakfast spread amazing - then the phones in our villa stopped working and we realized that's a major loophole in the whole villa experience. Tried for an hour to reach the operator and buggy service but to no avail - could not...

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Thank katherinehor
London, United Kingdom
Reviewed 4 days ago NEW

Not five star quality. Certainly not for the price. Stay somewhere else. Ripped bedding Broken pool edgings in villa (two bed signature villa) Mould in showers. Generally tired villa decor. Missing TV off the wall in lounge. Inconsistent food quality in restaurants Poor service. Left the hotel early despite 100% charge for remaining nights.

Review collected in partnership with Banyan Tree
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Thank U3151ODleec
London, United Kingdom
Reviewed 6 days ago NEW

We enjoyed our third stay at the BanYan Tree Phuket in December 2016 and again it was an excellent experience. The London staff were more than helpful in arranging the booking for a Signature Pool Villa and an early morning arrival and we were met on arrival at the airport and driven to the resort. We arrived to find the...

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Thank Michael C
Slough, United Kingdom
Reviewed 1 week ago

Faultless in every aspect. Loved the Bicycles to burn those extra calories. Our two bedroom grand signature villa was upgraded to the two pool villa of the same. Mesmerising was an understatement. Only ,thing that upset me, was as I was about to board my transfer vehicle to the airport, I was pulled for money for drinks that I had...

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Helpful?
Thank SANJR24
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear SANJR24, We are thankful for your kind recommendation of Banyan Tree Phuket. I am glad that you found your stay to be pleasurable and accommodation and the resort facilities excellent to round off a great holiday. Apologies for the abrupt manner in which the mini bar billing was handled. I have shared your feedback with the team and although...

Hong Kong, China
Reviewed 2 weeks ago

We are family travellers with two kids, spending a few days in Phuket staying in three different hotels. Spent three nights in Double Pool Banyan Tree. Read some reviews on different websites complaining "insects" in the villa but I really can't understand those people.... Villa is in countryside and of course there are plants and insects, what big deal?? Love...

Review collected in partnership with Banyan Tree
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1Thank Raymond T
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear Raymond T, Thank you very much for choosing our Double Villas for your family break. I can’t help but, smile when I read your comment about insects as it is very true. Having said that, we are planning on enclosing the living area so as to completely air-condition the space. Thank you for letting us know that our associates...

Johannesburg, South Africa
Reviewed 2 weeks ago via mobile

Great Job to The Banyan Tree Phuket, wonderful service great staff had a spectacular experience. Was treated like royalty. Grand Lagoon Pool Villa was amazing. Room 309, lovely size villa and walking distance to the Laguna Beach. Very well organized, beach services was great. In Villa Barbecue was amazing, Thanks to Chef Kom for the wonderful dinner on our last...

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1Thank msaleh94
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear msaleh94, It is a pleasure to read of your happy times at Banyan Tree Phuket. I am pleased to know that you enjoyed the well-appointed and nicely located Grand Lagoon Pool Villa and our comfortable beach service. It was a pleasure getting to know you and your son’s impending wedding and the gift shopping involved. I am extremely proud...

Perth, Australia
Reviewed 2 weeks ago

We recently stayed ten nights at the Banyan Tree, Phuket and I do not have enough words to describe how magnificent it was. We were in the Spa Villas and I cried when we checked in - I couldn't believe it was all ours! The plunge pool was big enough to do laps in and the rooms were incredible. Our...

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1Thank Paksi2
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear Paksi2, Thank you for bringing your amazing experience at Banyan Tree Phuket to share with all TripAdvisor fans. I am thrilled to read that you were wowed by our Spa Pool Villa from the moment you saw it. In the serene setting of Spa Sanctuary, there are only 12 exclusive villas and our team there remember you both fondly....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Banyan Tree Phuket, Banyan Tree Spa Sanctuary and DoublePool Villas by Banyan Tree each deliver a unique experience in a tranquil setting. Located at Bang Tao Bay on the northwest coast of Phuket Island in Thailand, a 20-minute drive from Phuket International Airport. Banyan Tree Phuket Resorts is part of Laguna Phuket, Asia's first integrated resort, and is also the first Banyan Tree resort to be conceptualised and built, setting the benchmark for future properties. This flagship resort offers 173 luxuriously appointed villas surrounded by lush tropical gardens and Asian watercourts. All villas feature a king-sized bed, bathtub and private pool in a landscaped garden. Complimentary minibar except alcoholic drinks with daily refill for all villa categories. The perfect haven to spend time with loved ones, Banyan Tree Phuket Resorts caters for romance, with its private pool villa, fragrant gardens and saltwater lagoons. ... more   less 

Additional Information about Banyan Tree Phuket

Address: 33, 33/27 Moo 4, Srisoonthorn Road | Amphur Talang, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District
Price Range: £304 - £1,093 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Phuket 5*
Number of rooms: 173
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Sabre Hospitality Solutions, Cheap Tickets, Agoda, Travelocity, Ctrip TA and Jetsetter so you can book your Banyan Tree Phuket reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Banyan Tree Phuket Hotel Thalang
Banyan Tree Phuket Cherngtalay
Banyan Tree Phuket Thailand
Hotel Style:
#7 Business Hotel in Thalang District
#9 Family Hotel in Thalang District
#10 Top resorts Hotel in Thalang District
#10 Romantic Hotel in Thalang District
#15 On the Beach Hotel in Thalang District
#16 Spa Hotel in Thalang District
#18 Luxury Hotel in Thalang District
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Questions & Answers

Here's what travellers have asked, with answers from Banyan Tree Phuket staff and other travellers.
40 questions
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Westerham, United Kingdom

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Questions? Get answers from Banyan Tree Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Signature Pool Villas near the beach are excellent”
 of 5 bubbles michaelcU213LW, 11 Jan 2017 | Read review
“Make sure you get the Grand two bedroom signature villa with Private pool”
 of 5 bubbles SANJR24, 8 Jan 2017 | Read review
“Villa 220 is the only one with a waterfall in the back yard - magnificent to listen to.”
 of 5 bubbles Paksi2, 29 Dec 2016 | Read review
“Be careful of the bed base board that the mattress sits on. It sticks out about 1 foot before you can get on the bed. We banged our shins every time ”
 of 5 bubbles rosec912, 23 Dec 2016 | Read review
“Spa Sanctuary villas are very exclusive”
  • Spa sanctuary villa 221
  • Spa sanctuary villa 221
  • Spa sanctuary villa 221
  • Spa sanctuary villa 221
  • Spa sanctuary villa 221
 of 5 bubbles Deano1967, 21 Dec 2016 | Read review
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