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Napalai Hotel

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48 Reviews from our TripAdvisor Community

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Showing 26: English reviews
Brisbane
Reviewed 3 weeks ago

First checked in the standard room and was absolutely disgusting old with stains on bedhead. I told the missus not staying in this room so went to reception and upgraded to the superior room for only about $15 aud a night extra and found these rooms a lot better. Hotel is located about 10min tuk tuk from town and is...

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Thank Mathew D
Melbourne, Australia
Reviewed 2 November 2016

The entrance and reception area looks glamorous, as does the dining & breakfast area. In reality the room smelt like an ashtray, cigarette burn makes on the room table, musty smell and I would hate to think what has worked its way into the carpet, tiles are a more hygienic option. The excessive mould and stains on the ceiling and...

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Thank iTravell66
Reviewed 8 June 2016

I choose this hotel because i had a birthday party at their pub and once i arrived i had a big surprise with their room as it was too old with a bad smell and i ask to move to another rooms, the reception asked me to pay an additional THB1000++ to change the room which is not my mistake!...

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Thank S-BEEE2015
Bangkok
Reviewed 16 May 2016 via mobile

I have a group for 23 rooms which just checked out this morning (17/05/16). After our group had used the services from this hotel, we found that almost our rooms had a problem with the water in the bathroom, it flows very slow event the public toilet on the lobby floor. And I found the FIT rate in Agoda cheaper...

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Thank Piengruthai
Brisbane Region, Australia
Reviewed 14 May 2016 via mobile

The hotel is nice with tree decoration. Big parking lot. Breakfast is good. The shuttle is quite good but the AC should be strong. The receptionists are nice but should speak more English. Anyone wanting to have a pretty good stay with reasonable price, this hotel can be a choice.

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Thank Travel L
sydney
Reviewed 29 April 2016

very poor hotel the lobby looks good nice and clean staff good that's it rooms were dirty from floor to ceiling horrible smell coming from bathroom which made my wife nearly vomit and she is thai water from shower actually smelt dirty wifi did not work at all breakfast was for thais only nothing I could eat except eggs which...

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Thank demonchild
Laos
Reviewed 25 March 2016 via mobile

don't be fooled by how the hotel itself looks.. the rooms do not follow suite. we had a 'deluxe' room and it was smelly, dusty outdated and everything in there was so old or broken. food in the restaurant is overpriced for what it is. The Lemon frappe is great though. the wifi is awful, doesn't work in the rooms,...

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Thank daniellec1992
Cairns
Reviewed 7 December 2015

The Napalai is a bit far from Centra and UD markets and takes a little while if going by Took Took, I wouldn't take my own car as I value it too much. The room on the 4th floor was clean, the shower could use less water wasting shower heads and they could have put the pool a little closer...

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1Thank PatmaloneCairns
midlands
Reviewed 6 November 2015

I enjoyed my stay here the price was good I had a good room with a nice view, aircon was good..internet was hit and miss but all in all a pleasant stay here, my only gripe is that at weekends they have some sort of disco bar at the rear of the hotel and I found it very very difficult...

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Thank stevefloyd
Merritt, Canada
Reviewed 21 June 2015

This hotel has seen better days. The lobby was grand looking but room was bad. Nothing has been upgraded, everything is in a sad and sorry state. Carpet in the room was threadbare. Curtain was faded. Bathroom small. There is a pool, but it did not look inviting. More like a green lagoon. Never saw anyone swimming. No wifi connection...

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1Thank cycle460

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Room Service
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Babysitting

Additional Information about Napalai Hotel

Address: 572 Moo 5 Pracharaksa Road, Udon Thani 41000, Thailand
Region: Thailand > Udon Thani Province > Udon Thani
Price Range: £16 - £33 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Napalai Hotel 3.5*
Number of rooms: 248
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Questions & Answers

Questions? Get answers from Napalai Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room doors are outside, so if raining you will get wet. and slippery”
 of 5 bubbles iTravell66, 1 Nov 2016 | Read review
“just don't stay”
 of 5 bubbles demonchild, 29 Apr 2016 | Read review
“Stay higher than 5th floor for quietness.”
 of 5 bubbles PatmaloneCairns, 7 Dec 2015 | Read review
“Get a room at the top”
 of 5 bubbles SANDOWNIsleOfWight, 1 Jan 2015 | Read review
“Supposedly the rooms on the 10th floor are freshly renovated and "reserved for owner, guest and government official". Never seen one. Beware: Pictures of Napalai on booking websites are real - just 25 years old.”
 of 5 bubbles JensR120, 8 Jan 2014 | Read review
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