El Mouradi Club Kantaoui
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El Mouradi Club Kantaoui

Zone Touristique, Port El Kantaoui, Hammam Sousse 4089 Tunisia
Traveller (2171)
Panorama at the El Mouradi Club Kantaoui
360
Panoramas (10)
Suite Junior
Room & Suite (471)

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Breakfast included
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£63
Breakfast included
£63
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

3.5
#17 of 28 hotels in Port El Kantaoui
3.8 of 5 bubbles
Location
3.4 of 5 bubbles
Cleanliness
3.4 of 5 bubbles
Service
3.4 of 5 bubbles
Value
The hotel is located right alongside the beach, in the heart of the Port el Kantaoui tourism resort and next to a 36-hole golf course. Sousse is 10 km away, the airport of Monastir 25 km and Kairouan with its famous Mosque 60 km.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Canoeing
Children Activities (Kid / Family Friendly)
Wifi
Indoor pool
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Mini golf
Windsurfing
Billiards
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Kids club
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Spa
Massage
Salon
Concierge
Currency exchange
Shops
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Private beach
Private balcony
Safe
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Classic
Family
Languages Spoken
English, French, Russian, Arabic and 1 more

Location

Zone Touristique, Port El Kantaoui, Hammam Sousse 4089 Tunisia
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 53 out of 100
53
Habib Bourguiba Intl Airport
14.1 mi
See all flights
Enfidha–Hammamet International Airport
14.2 mi
See all flights
2,489Reviews117Q+A100Room tips

Reviews
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Detailed Reviews
Jacqui D wrote a review Feb 2020
london83 contributions98 helpful votes
4.0 of 5 bubbles
If you are looking for luxury then here is not for you. Ive said in previousl review stars are facilites and an indoor pool and a gym give this thier stars. We booked knowing it was off season, knowing ther would be limited service.

Check in was easy we were early but we were given our bands so we could get some lunch. Payi grh tourist tax was a bit of a faff not sure why they couldn't just take a payment at reception rather than go to the cashier pay your money, go back to the reception to give them teh reciept all teh time the receiptionist is with you anyway! weird..

At just £24 a night PER ROOM all inclusive we were pleasantly surprised.

Our room was pool facing and ok I had to ask for extra blankets twice but they came in the end. The housekeping was fine, though they didn't take any empty glasses away we took them down ourselves.

Drinks were plentiful, food was acceptable and edible despite only one of the three or four restaturants and bars being open. There was a limited breakfast choice but we had fresh eggs and croissants that are cooked in front of you every day and never went hungry. We had a great waiter called Ahmad to went above and beyond for us every day.

The Main outdoor pool was shut (off season, limited service) but the indoor pool was great and often empty. the gym had no treadmill but I used thebike a couple of days.

I think we were the only English there and with only one flight a week from the UK we weren't surprised. Though its a great shame as the country is beautful.

The only downside was the slightly creepy tour sales guy who has nothing to do with the hotel but is not very good at taking no for an answer!

Sadly due to a very bad flight and airport experience which marred our experience we'll be unlikley to return until a new carrier apart from TUI decide to fly from the UK.
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Date of stay: February 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
fun2travel786 wrote a review Jun 2023
Manchester, United Kingdom1 contribution
4.0 of 5 bubbles
Beautiful beach hotel that just needs a little update, was able to reach and pick dates from the tree (see view room side exit). Great for family and kids. Kids absolutely loved the entertainment which was every evening. The Italian restaurant sketch comedy was awesome and so funny (didn’t get the name of the magician). Mimi was great with the kids she knew my kids by name and was able to get my kids to participate, Khaled (archery & activities who also danced on the shows) was great was very informative about the hotel activities, and because of him I actually participated great to banter with great for a chat. Both Mimi & Khaled were friendly and very approachable. The only constructive criticism would be to get a life guard inside the indoor pool like they have outside in the yellow, because guests were diving, summersaulting and smoking inside the pool where there were signs not to. It was stopped by the masseuse when spotted but perhaps have someone there all the time. Overall thanks to staff was a splendid stay. Keep up the good work
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Date of stay: June 2023Trip type: Travelled with family
Room Tip: Stay away from Mario who is the sales person outside on the beach his prices are more expensive...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from club kantaoui elmouradi, Autre at El Mouradi Club Kantaoui
Responded 14 Jun 2023
Dear guest, Thank you for sharing your review about our hotel. We appreciate your feedback. We are glad to hear that you enjoyed our beautiful beach and that your children loved the evening entertainment, . we will pass on your compliments to Khaled and Mimi. We have taken note of your constructive criticism regarding the indoor pool and will consider it for improvement. Once again, thank you for choosing to stay with us. We look forward to welcoming you back in the future. Best regards, EL MOURADI club Kantaoui Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
santpedor wrote a review Feb 2023
Barcelona, Spain517 contributions220 helpful votes
4.0 of 5 bubbles
We stayed there for 3 nights ( 1 pre tour and 2 post tour) .The room we had on the first night was rather basic but on returning for 2 nights the room was much better ( room 409).
Considering the price we can't complain. The reception area is spacious and comfortable but the carpeted areas are in need of replacing .
We were there off season so the hotel was not crowded . The food was very repetitive but again no complaints .The wine and beer were reasonably priced and the service was good.
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Date of stay: February 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from club kantaoui elmouradi, Autre at El Mouradi Club Kantaoui
Responded 16 Jun 2023
Thank you for your feedback. We are glad you were satisfied with the price and overall experience. We appreciate your observations regarding our services.Once again, we thank you for your review and for choosing our hotel. We hope to have the opportunity to welcome you back in the future and provide an even better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lindsay H wrote a review Aug 2023
2 contributions3 helpful votes
1.0 of 5 bubbles
Stayed here for one night following flight delay. Extremely poor service with rude, unhelpful and unprofessional staff. Was put in a dirty room that hadn't been cleaned since previous occupants vacated it. Used toiletries, lots of sand and urine left in bathroom. Insects, (I think ants) all over the beds that still had dirty sheets on. Got a few bites despite spraying insect repellant. Had to persistently and assertively argue for towels, water and toilet paper. I am a teacher and I am extremely polite but unfortunately was still treated disrespectfully by staff in the hotel. When they say no, they get angry if you continue to respectfully pursue your request. Was actually told to walk around the hotel asking any maids I could find if they had toilet paper. None had any. Was also told to buy water from the Bazaar they had managed to open at 2am, yet they couldn't manage to open the door to the restaurant to allow us to fill water bottles! Disgraceful!!!

The restaurant was so busy that it was challenging to get food. As soon as a tray of food came out people honestly pushed you out of the way to grab it. People grabbed a full plateful. Full tables of food piled high was left by guests. Can't understand why people do this but the hotel need to take some responsibility for poor organisation.

Pool was very odd and over organised. No jumping in and had lane ropes in. Not a 'fun' pool. Couldn't spend time at any of these pools.

The beach was amazing. So glad I can end on a positive.
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Date of stay: August 2023
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from club kantaoui elmouradi, Autre at El Mouradi Club Kantaoui
Responded 15 Aug 2023
Cher(e) client(e) Nous tenons tout d'abord à vous remercier d'avoir partagé votre expérience récente avec nous. Nous souhaitons vous présenter nos excuses les plus sincères pour les problèmes que vous avez rencontrés lors de votre séjour. Nous tenons à souligner que la propreté est une priorité absolue pour nous, que ce soit dans les chambres, le restaurant ou les espaces communs. L'incident que vous avez décrit est une exception rare et ne reflète pas nos normes habituelles. Vos commentaires nous sont précieux pour identifier les domaines où nous devons améliorer nos services. Nous espérons sincèrement avoir l'opportunité de vous accueillir à nouveau pour vous offrir une expérience irréprochable et plus conforme à nos standards habituels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ajseddon2016 wrote a review Jun 2023
Widnes, United Kingdom26 contributions8 helpful votes
+1
5.0 of 5 bubbles
We are here now enjoying our last couple of days of what has turned out to be 1 of the best holidays we have ever had. When I say my husband and I were treated like royalty believe me we were. On arrival we had a few minor issues in the room but when we spoke to reception they had another room ready for us very quickly. The friendly staff went above and beyond to make us feel the most welcome we have ever felt on any other holiday. The entertainment team never stop and are all so friendly especially Zizzo who made us feel like we belong here and along with the other members of the entertainment team arranged for a birthday cake for me which I received on stage to all the staff and guests serenading me with happy birthday. The waiters and bar staff especially Mohammed on the pool bar and Yambo (also around the pool) the lovely young waiter who wouldn’t see our glasses empty were just amazing. 2 fabulous ladies in the restaurant made me feel so special making up a very pretty table for my birthday. Every member of staff in this hotel and on the beach are a credit to the El Mouradi group. For people wanting to visit here this hotel is great value for money. Whether you want to relax by the pool, a day on the private beautiful beach or taking part in any of the many activities including the excursions, this hotel has it all. Speak to Nabil to book your excursion he is amazing. In conclusion if you are a British couple or indeed a family as it’s very child friendly here and are looking for a budget friendly holiday then you really can’t go wrong at this hotel has it all. Ignore all the negative reviews and come and make your own mind up like we did, we are glad we did.
If you enjoy the service from the staff please tip them, everyone here works so hard and a little tip may not be much to us but to them it means a lot.
Read more
Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Don’t come here expecting 5 star luxury and you won’t be disappointed. Clean friendly hotel that...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from club kantaoui elmouradi, Autre at El Mouradi Club Kantaoui
Responded 2 Jul 2023
Dear Amanda , We're delighted that you chose to celebrate both your birthday and wedding anniversary with us. It was a pleasure to have you as our guests during such special occasions, and we're thrilled that we could contribute to making them memorable. Thank you for allowing us to be a part of your celebrations! We look forward to welcoming you back on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amanda H wrote a review May 2023
Retford, United Kingdom4 contributions
5.0 of 5 bubbles
i would just like to say that i enjoy coming back here time and time again due to the amazing staff and the friendliness and cleanliness of the hotel. It is like havng a second family to me. from when we got to the hotel at 11.55pm and checking in with Chokri to getting a quick drink from the bar where i surprised Dali and Rabeh who are amazing. This year they also have had Aziz and Ahmed who tormented my friend relentlessly on an evening when sat up in the bar area. thanks guys you were great. The two Mohammeds and Nounou by the pools and for the towels and laughs thank you. i found the food to hava a lot more choice this year compared to the last few years but that has never stopped me from coming here and i understand the problems that the hotel has had in the past few years. the indoor pool is always warm and is lovely at 8.00am in a morning when there are no one else in the pool. Raouf who has gone from waiter to head waiter congratulations and thanky ou for looking after us in the restaurant. if anyone is looking to getting a real tattoo then Adel is your man by the pool. The entertainment team also do a greta job but without any participants then this makes their job very hard. My best piece of advice to anyone wanting to book this hotel is get to know the staff and you cannot go wrong they will do whatever they can to help but they are not mindreaders and can only help if you ask. if in the restaurant and you want anything special just ask and also at breakfast if you want extra fillings in your omellete then just get what you want and they will do it for you. Most of all enjoy your stay and make the most of this hotel.
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Date of stay: May 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
Room Tip: treat the staff with the respect they deserve and you will get the best out of them. have a laugh...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from club kantaoui elmouradi, Autre at El Mouradi Club Kantaoui
Responded 14 Jun 2023
Dear Amanda, Thank you for your kind words and for choosing to come back to our hotel time and time again. We are delighted to hear that you enjoy your stays with us everytime. We are thrilled to know that our team has made you feel like having a second family here. We appreciate your kind words and recognition. Your advice to get to know the staff and communicate your needs is excellent. Our team is always ready to assist, but they can better cater to your needs when you communicate them. Thank you again for your feedback and for recommending our hotel. We look forward to welcoming you back for many more enjoyable stays. Best regards, EL MOURADI club Kantaoui Hotel
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Marek wrote a review Oct 2022
3 contributions
1.0 of 5 bubbles
I have been there for week. Place look nice on a pictures, but tbh it is not. We paid for bungolow but did not get our bungolows. Instead of that we recived a room with ants. We had ants in our bathroom and bed.
We also had a situation where barman told us wrong price and when he putted in into casher we had to paid a lot more. We told him we will not pay for it because it is not what he told us. Because we did not pay they had to invistigate it and we had to talk to few managers and also director of the hotel..
I went with 4 and 1 year old kids, and I do not recomed it for family at all. Specially when you have ants evrywhere and hotel do not care about that..
We went for rest and get a headache..
Staff do not ahve recpect to the customers at all. Avoid this place.. It is 4 star hotel and you have only TV and Fridge in the rooom, but if you want tv you have to switch off fridge ...
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Date of stay: October 2022
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Climber05877357509 wrote a review Dec 2022
1 contribution
1.0 of 5 bubbles
The experience was absolutely unwelcoming.
At every possible stage of my stay, I felt like the hotel didn't want me there.
The service is almost intentionally bad and don't even get me started on the food.
Quantity over quality is the conclusion of the restaurant experience.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
serena b wrote a review Aug 2020
1 contribution2 helpful votes
1.0 of 5 bubbles
The staff are't friendly and they are rude. They don't smile ! A very cold and harsh welcoming. Low quality of rooms (old / TV hardly displays anything/ bad AC ) . All I wanted is a smile from the reception staff but this never happened! They ignore you , treat you badly . They are unprofessional, sharp and uncongenial. There's hardly any animation. Everything about this hotel is poor and bad.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Surayya1989 wrote a review Oct 2022
87 contributions34 helpful votes
1.0 of 5 bubbles
A Message to the owner,instead of sitting drinking in bars,sort out your very bad hotel and look after the animals around your hotel.you have the money to sort it out so do it!! StillIwaiting for a refund for checking outwardly from you horrible hotel.

I took a very poorly kitten from your hotel to the vets,it was so ill that it died because by the time I saw it it was too late!!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Jacqui D
london83 contributions98 helpful votes
In club it does there are other el.mouradi hotels that don't. It's quiet but so relaxing!
Judith T asked a question Sept 2019
Heckmondwike, United Kingdom3 contributions3 helpful votes
Hi, does the hotel supply beach/pool towels??
Answer from antonioU4146JS
Madrid, Spain65 contributions21 helpful votes
Dirty towels, with hairs and spots on them
Answer from Eszter D
Eisenstadt, Austria39 contributions2 helpful votes
not
Answer from wee_lady08
Tarbolton, United Kingdom33 contributions27 helpful votes
There was a fridge and you could email hotel requesting type of room you would like or wait until you get there to see if allocated room is suitable . Enjoy your holiday x
mrsh20182018 wrote a tip 19 May
County Durham, United Kingdom5 contributions1 helpful vote
5.0 of 5 bubbles
"Oh I forgot to add the air com does not get turned on until may 25th it is quiet hot but they said it’s not hot enough to have it on haha"
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Agnieszka S wrote a tip 18 May
1 contribution
5.0 of 5 bubbles
"Some days were cold I advise to wear something warm in the evening. "
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Blazej S wrote a tip 18 May
1 contribution
5.0 of 5 bubbles
"Cheap shuffle from the airport (Just 40 minutes). Coach on time."
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Sharon J wrote a tip Sept 2023
4 contributions
1.0 of 5 bubbles
"Avoid this hotel in September"
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Darren Taylor wrote a tip Aug 2023
Blackpool, United Kingdom25 contributions22 helpful votes
1.0 of 5 bubbles
"Avoid even coming near this place"
Read full review
Not the right property for you?
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PRICE RANGE
£34 - £52 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
el mouradi club kantaoui hotel port el kantaoui, el mouradi hotel kantaoui, el mouradi port kantaoui
LOCATION
TunisiaSousse GovernorateHammam SoussePort El Kantaoui
NUMBER OF ROOMS
796
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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EL MOURADI CLUB KANTAOUI - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about El Mouradi Club Kantaoui
Which popular attractions are close to El Mouradi Club Kantaoui?
Nearby attractions include Ali Baba Shopping Center (0.2 miles), Karrma (0.3 miles), and Dermafig Boutique (0.5 miles).
What are some of the property amenities at El Mouradi Club Kantaoui?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
What food & drink options are available at El Mouradi Club Kantaoui?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at El Mouradi Club Kantaoui?
Yes, free parking is available to guests.
What are some restaurants close to El Mouradi Club Kantaoui?
Conveniently located restaurants include Hard Rock Cafe, La Formule, and Bbq Kantaoui.
Are there opportunities to exercise at El Mouradi Club Kantaoui?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does El Mouradi Club Kantaoui have airport transportation?
Yes, El Mouradi Club Kantaoui offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at El Mouradi Club Kantaoui?
Yes, dry cleaning and laundry service are offered to guests.
Does El Mouradi Club Kantaoui offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at El Mouradi Club Kantaoui?
The staff speaks multiple languages, including English, French, German, Russian, and Arabic.
Are there any historical sites close to El Mouradi Club Kantaoui?
Many travellers enjoy visiting Medina of Sousse (6.4 miles).
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