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Iberostar Selection Kantaoui Bay

Jinene El Kantoui, Port El Kantaoui, Hammam Sousse 4089 Tunisia
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Traveller (4157)
Pool & Beach (460)
Room & Suite (312)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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About

#2 of 6 all-inclusives in Port El Kantaoui
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
Located right on a sandy beach in the centre of the tourist area of Port El Kantaoui, the Iberostar Selection Kantaoui Bay is a comprehensive 5-star hotel where you can relax and unwind in luxury. Nearly all of its 358 rooms and suites have ocean views from the terrace, as well as being very spacious and have useful facilities such as free wifi, air conditioning, amenities, comfortable beds, natural light and a lovely ambience. Iberostar Kantaoui Bay has a wide range of facilities. Among the services offered are its SPA Sensations, outdoor swimming pools, direct access to the beach, all-inclusive package, fitness room, room service, water sports, disco, 3 restaurants (Italian, Oriental and Tunisian) and 5 bars, conference rooms for events and weddings ... All you need to experience a few unique days in the best area of Port El Kantaoui.
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Property amenities
Parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Kids club
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast buffet
Complimentary welcome drink
Poolside bar
Entertainment staff
Evening entertainment
Nightclub / DJ
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Pedicure
Salon
Solarium
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Sun deck
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Minibar
Cable / satellite TV
Bath / shower
Safe
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Private bathrooms
Flatscreen TV
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Family Resort
Ocean View
Languages Spoken
English, French, Russian, Arabic and 1 more

Location

Jinene El Kantoui, Port El Kantaoui, Hammam Sousse 4089 Tunisia
Iberostar Selection Kantaoui Bay
3821Reviews366Q+A100Room tips

Reviews
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Traveller rating
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Tendayi z wrote a review Today
1 contribution
Good atmosphere, staff always polite and at your service. Personally food is a huge disappointment for me it desperately needs a major revamp because its almost the same flavour at every meal. There has to be a balance amongst all visitors. I understand you have different people from different walks of life but the food is too bland has no flavour majority of the time. The entertainment folk are great, very engaging and as polite as can be, wont fault them. I've enjoyed my stay here and would come back only if the food improves.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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msdemeena wrote a review Yesterday
England, United Kingdom246 contributions26 helpful votes
Ok hotel. Miles from anywhere. Have to rely on taxis to escape, not overpriced though. Bit fur coat no knickers. Mediocre all you can eat hotel. wide selection of food, but same every day. soon becomes monotonous. Comfy beds, pleasant rooms. Kettle dangerous, boils over if filled more than min, does not switch itself off. One cup for 2 people. The plug for the hairdryer does not fit the socket. Bring your own teabags, hotel black tea abysmal. Avoid Ali Baba supermarket down the road. Everything double the normal price. Total tourist trap. Hard working staff, always pleasant. Good for fly and flop at the right time of year if you're a hotel person. We had 2 sunny days out of 7, but it's the luck of the draw in February.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Go to a hotel nearer amenities with local transport nearby if you like to explore your surroundings.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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attwot wrote a review Feb 2024
midlands, england14 contributions5 helpful votes
+1
Wow, wow, wow, best hotel we have ever been to. Restaurant staff and entertainment treat you like friends, if not royalty at times. Was so sad when talking to our waiter who couldn't do enough for us that he was leaving half way through the week,get this man back he really is a superstar please see first 2 pictures. Rozy and the entertainment team are amazing so friendly no one gets left out. Food amazing and lots of it. Beach and poolside always beds, seats free. Our cleaner always smiling and wishing us good morning. Walk past the pools and you are on the beach. This place is amazing if I could change anything would be heating outdoor pool but cannot score down for this as lovely indoor. My future son in law proposed to my daughter and the hotel and entertainment team made it sooooo special words fail me. We will be back for the wedding x
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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jen lou wrote a review Feb 2024
4 contributions
+1
Amazing hotel. Views perfect. Food hall is amazing 🤩 all staff polite and very friendly from the cleaners to the waiters, bar staff and the amazing entertainment team. Brilliant evening entertainment. Beach front amazing. Very clean all over the hotel. Highly recommend. Excellent value for money. Fantastic holiday experience and we plan on coming back for our wedding 💒 ❤️
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Selection Kantaoui Bay
Responded 4 days ago
Dear guest, A comment as positive as yours is the best confirmation that we are working in the right direction. Thank you very much on behalf of the whole team. It would be marvellous to see you again one day. Kindest regards, Quality Manager Iberostar Selection Kantaoui Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jacinta D wrote a review Feb 2024
1 contribution
+1
Beautiful hotel and staff are extremely friendly and welcoming, the entertainment is amazing🥳 dido,simba and vito are the best people to be around!❤️❤️❤️Come and visittt the food is beautiful hotel staff is amazing and rooms are perfect couldn’t ask for a better holiday
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Selection Kantaoui Bay
Responded 4 days ago
Dear guest, We would like to thank you for choosing us for your holiday and we are very honoured to know that we have lived up to your expectations. Please come back and see us again in the not too distant future. Best regards, Quality Manager Iberostar Selection Kantaoui Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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olufunke a wrote a review Feb 2024
1 contribution
+1
On arrival, reception staff were polite but disorganized. My room was clean and cosy . Had twin bed. Not 5 star standard though but I kind of enjoyed my stay. Was on the third floor. The bath needs updating. Nil drinks in the room on arrival neither was supplied daily. Had to go back to the bar to receive bottles of water. Food was average. Staff were friendly. Enjoyed my sea view room. Beach area was nice. Plenty of outdoor seating space.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Selection Kantaoui Bay
Responded 4 days ago
Dear guest, We would like to take this opportunity to thank you for your helpful assessment of our hotel. It is a pleasure to read that our staff made a positive impression on you. We are also very grateful and motivated to receive your constructive feedback and will share it internally for revision, as we are always open to suggestions on how we can improve on a daily basis to satisfy our guests' wishes and provide an even better service now and in the future. Thank you once again for your description, and we hope to see you again soon for an improved experience. Best Regards, Quality Manager, Iberostar Selection Kantaoui Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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NorthStar39501612548 wrote a review Feb 2024
1 contribution
Hotel was clean which is the most important thing to me when staying somewhere. Our room was a double room with 2 bathrooms, much bigger than expected. Bathrooms and bedrooms were cleaned and prepared for our arrival. W egot a balcony room which had a lovely view of the pool and hot grounds. The beach attached to back of hotel is beautiful with lovely soft sand and blue sea. (Although was too cold.to go for a swim in February!). Good size heated indoor pool and a decent gym. Staff were professional, polite and helpful. Food buffet was brilliant, plenty of selection to please all palettes. Did not have to pay for the fresh smoothies like in other hotels we have been to! Only half hour from airport and 20mins from Sousse Medina. Taxi available outside of hotel.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Go April onwards to enjoy outside pool.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Selection Kantaoui Bay
Responded 4 days ago
Dear guest, We would like to thank you for choosing us for your holiday and we are very honoured to know that we have lived up to your expectations. We will be delighted to have the pleasure of your company again in the not too distant future. Regards, Quality Manager Iberostar Selection Kantaoui Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Abi A wrote a review Feb 2024
2 contributions
I am so disappointed with everything. Stayed for 7 nights with 5 other friends. It says 5 star but it’s not. Paid for sea view room but did not get one. My room was facing top of buildings. When I complained, I was asked to see a room down in the basement in front of the swimming pool. I don’t think they have an idea what a sea looks like. I had no shower gel in the room for the duration of my 7 night stay, I asked daily at the reception and was told housekeeping will come, it never happened, I told the housekeeper myself daily for 4 days and it did not happen even after I tipped her so it can be done as I told her that the plastic might be faulty as it’s always empty. It never happened. I had to buy shower gel from the shop downstairs. Rooms were very hot and I asked for a fan as I could not turn the heater in the room off, was told there is none but when I go out I can buy one. Paid for all inclusive but all there is after breakfast, lunch and dinner is a small kiosk for pancakes. Never 👎 again am I coming back ….. service is extremely poor and finally wifi issues Is not good at all. Overall Dissatisfaction and disappointed!!!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Disappointed and frustrated. Not satisfied at all . Definitely not a 5 star hotel Service...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Selection Kantaoui Bay
Responded 4 days ago
Dear Guest, Thank you for your feedback on your recent holiday at our 5-star Iberostar Selection Kantaoui Bay hotel.  We are sorry that your experience did not meet all your expectations on this occasion, as service excellence is one of our main hallmarks and our staff are known for their attentiveness and proactivity. Furthermore, our housekeeping team are happy to rectify any situation that does not meet our criteria and have attention to detail qualities. We sincerely regret if this was not the impression received, and please rest assured that we will forward your helpful observations internally to the corresponding teams for their consideration and evaluation. Once more, we thank you for your review and hope you had a safe journey home.  Best Regards, Quality Manager, Iberostar Selection Kantaoui Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kev L wrote a review Feb 2024
1 contribution2 helpful votes
+1
What a hotel! The staff are friendly and welcoming right from check in to departure and ensuring our stay was exceptional. Really nothing to fault with the hotel. Great display of foods suitable for everyone and nothing was too much trouble. For myself and my wife the service was excellent in the restaurant for breakfast lunch and dinner, And that’s to the time taken by waiting staff being very attentive to our needs. a special mention in the restaurant goes to Ben zaied for all his hard work looking after us and ensuring we had everything we needed. Nothing was ever too much trouble. Moving on to the rooms spacious and decent amount of storage facilities with a fridge and safe if needed. Amenities in the bathroom and robes available in the bathrooms. Lovely little gift shop with really helpful staff even helped explain the currency to us as it’s a little confusing first time around. Guest relations manager youseff could not help us enough when needed nothing was ever to much trouble for him. Even helped plan a meal to honour my wife’s birthday and arranged for our room to be decorated when we left courtesy of the housekeeping team. Evening entertainment was excellent and a wide range thanks to the brilliant staff. Excellent shows well put together. Don’t know all of there names unfortunately but really great company to be around. We will definitely be returning to this hotel on our next visit to Tunisia. 🇹🇳
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Selection Kantaoui Bay
Responded 5 days ago
Dear guest, It has been truly a pleasure to read your review, and we would like to thank you very much for choosing to stay at our Iberostar hotel. We have treated your description as a success story, and your thoughtful comments confirm that we are definitely on the right track with our numerous efforts and attention to detail. We will also share your motivating compliments with our staff and they will be honoured to hear that they have made a good impression on you. On behalf of the team, we would like to thank you again for your assessment of our hotel, and we look forward to seeing you again at one of our Iberostar hotels worldwide. Kindest Regards, Quality Manager, Iberostar Selection Kantaoui Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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pelwan g wrote a review Feb 2024
1 contribution
Service was good very good breakfast buffet and evening meal was excellent ..I enjoyed my time here with my family lounge outsider sitting area is good...great view of sea. Shops are five minutes walk away..Good gym in hotel..I would go again if I get the chance
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Didn't see prayer room...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Selection Kantaoui Bay
Responded 6 days ago
Dear guest, We were delighted to read this positive assessment after your holiday at our Iberostar Hotel, please come back again soon. Kind regards, Quality Manager Iberostar Selection Kantaoui Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£58 - £134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
imperial marhaba
FORMERLY KNOWN AS
Iberostar Kantaoui Bay
LOCATION
TunisiaSousse GovernorateHammam SoussePort El Kantaoui
NUMBER OF ROOMS
366
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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IBEROSTAR SELECTION KANTAOUI BAY - Updated 2024 (Tunisia/Port El Kantaoui)

Frequently Asked Questions about Iberostar Selection Kantaoui Bay
Which popular attractions are close to Iberostar Selection Kantaoui Bay?
Nearby attractions include Ali Baba Shopping Center (0.3 miles) and Karrma (0.3 miles).
What are some of the property amenities at Iberostar Selection Kantaoui Bay?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Iberostar Selection Kantaoui Bay?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Selection Kantaoui Bay?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Iberostar Selection Kantaoui Bay?
Yes, parking is available to guests.
What are some restaurants close to Iberostar Selection Kantaoui Bay?
Conveniently located restaurants include Hard Rock Cafe, La Formule, and Bbq Kantaoui.
Are there opportunities to exercise at Iberostar Selection Kantaoui Bay?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Iberostar Selection Kantaoui Bay offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Iberostar Selection Kantaoui Bay?
The staff speaks multiple languages, including English, French, German, Russian, and Arabic.
Are there any historical sites close to Iberostar Selection Kantaoui Bay?
Many travellers enjoy visiting Medina of Sousse (6.8 miles).
Does Iberostar Selection Kantaoui Bay have any great views?
Yes, guests often enjoy the ocean view available here.