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Novotel Kayseri

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159 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Bahrain
Reviewed 2 weeks ago via mobile

The Hotel is Nice and very good Location is best closed to all area at the City closed to airport and to big mall . Accor club hotel its there are shortage in it some Like club lounge the English at main same reception Resturent the Service is good not excellent its becozed the no English . The food and...

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Helpful?
Thank halsaadoon729
AccorHotelsKayseri, General Manager at Novotel Kayseri, responded to this review

Dear Guest, We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in Novotel Kayseri . Sincerely Yours, Hotel...

Reviewed 29 October 2016 via mobile

We stayed at the Novotel as a pit stop in Kayseri enroute to Cappadocia. The hotel is about a 15-20 minute drive from the airport and is located on a busy high way. It's 10-15 minutes away from restaurants or convenience stores. The room was nice and clean and was well priced for what we got. All in all this...

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Helpful?
Thank Rida H
AccorHotelsKayseri, General Manager at Novotel Kayseri, responded to this review

Dear Guest, We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in Novotel Kayseri . Sincerely Yours, Hotel...

Reviewed 26 October 2016 via mobile

My gf and I stayed there for one night for a flight the next morning to Istanbul. A typical business hotel, nothing fancy. We ordered room service pasta, and it tasted really terrible, so wouldn't recommend. Free parking, Good price.

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Helpful?
Thank Charles S
AccorHotelsKayseri, General Manager at Novotel Kayseri, responded to this review

Dear Guest, We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in Novotel Kayseri . Sincerely Yours, Hotel...

Dubai, United Arab Emirates
Reviewed 10 August 2016 via mobile

2X visited, since it's very close to the airport so this hotel is perfect for a night stop before Kapadokya or after Kapadokya just in case u wanna catch a morning flight to Istanbul. Overall, the hotel is very good from rooms to food. I only find it hard to communicate with the staff.

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Helpful?
Thank Miss_Ceejay
AccorHotelsKayseri, General Manager at Novotel Kayseri, responded to this review

Dear Guest, We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in Novotel Kayseri . Sincerely Yours, Hotel...

London, United Kingdom
Reviewed 21 June 2016

A clean and comfortable room, we stayed here as it was convenient for the airport. We were helped up to the room with our bags and were told 'tip not necessary' which is refreshing. Wifi in the room was free. We didn't sample the breakfast but some deals do include this in the price. Budget price and extremely good value.

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Helpful?
Thank deniselamsdell
AccorHotelsKayseri, General Manager at Novotel Kayseri, responded to this review

Dear Guest , We thank you for choosing Novotel Kayseri . We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We look forward welcoming you back in Novotel Kayseri in the near future....

Seattle, Washington
Reviewed 22 May 2016

It is very odd to see that employees of an international brand can't speak English at all. Don't you want foreign people to stay at your property? The other thing is that they don't know anything about their own city, when you ask them what to do, they clearly say there is not much to do in Kayseri!? You can't...

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Helpful?
Thank TKSeattle
AccorHotelsKayseri, General Manager at Novotel Kayseri, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Kayseri. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...

Istanbul, Turkey
Reviewed 3 May 2016

Location of the hotel is close to city center and also easy point to reach the airport. Rooms are clean and comfortable. We were able to fit in the room with 2 kids. Breakfast is good, they have msny selections. Service is good and personnel are polite.

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Helpful?
Thank Emrullah K
AccorHotelsKayseri, General Manager at Novotel Kayseri, responded to this review

Dear Guest , We thank you for choosing Novotel Kayseri . We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We look forward welcoming you back in Novotel Kayseri in the near future....

Reviewed 20 April 2016 via mobile

Stayed at this hotel because I was having an op done in turkey. I'm soooo please with everything within the hotel. I only stayed in the hotel a few days because I was in hospital, however when I did the service I receive was remarkable.... Couldn't fault this hotel... I would highly recommend it...

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Helpful?
Thank Cindysingh27
AccorHotelsKayseri, General Manager at Novotel Kayseri, responded to this review

Dear Guest , We thank you for choosing Novotel Kayseri . We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We look forward welcoming you back in Novotel Kayseri in the near future....

Arlington, Virginia
Reviewed 29 March 2016 via mobile

Nice, clean, and secure hotel, but it has no wifi bandwidth. It speed-checked at only .14 MB up- and 1.49 MB down-load!! Really? Cannot even open email; forget OWA or VPN. Absolutely shocking in this day and age. If you have business in town and need to communicate via the Internet while away, stay at the Radisson Blu. The last...

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Helpful?
Thank ShakaBoy
AccorHotelsKayseri, General Manager at Novotel Kayseri, responded to this review

Dear Guest , We thank you for recently visiting at our Hotel and the time taken to share your comment with us. We are very honored to note your satisfaction about cleaning, security and atmosphere in our Hotel . It is always encouraging for us to learn that our guests are satisfied with our services as it is what we...

Odessa, Ukraine
Reviewed 4 February 2016 via mobile

I love Novotel Istanbul and Novotel Kayseri left only good memories. Kayseri is quite weard city if speaking about their perception of women, or maybe European women, having "Russian" appearance.. But this hotel made me feeling very comfortable! Thanks!

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Helpful?
Thank Atargartis
AccorHotelsKayseri, General Manager at Novotel Kayseri, responded to this review

Dear Guest , We thank you for choosing Novotel Kayseri . We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We look forward welcoming you back in Novotel Kayseri in the near future....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Novotel Kayseri

Address: Yeni Pervane Mah. Kocasinan Bulv. No:163 Argincik, Kocasinan, Kayseri 38110, Turkey
Region: Turkey > Kayseri Province > Kayseri
Price Range: £35 - £59 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Kayseri 4*
Number of rooms: 96
Reservation Options:
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Hotel Style:
#1 Business Hotel in Kayseri
#2 Best Value Hotel in Kayseri
#3 Luxury Hotel in Kayseri
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Kayseri staff and other travellers.
3 questions
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Questions? Get answers from Novotel Kayseri staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay away from this hotel”
 of 5 bubbles TKSeattle, 22 May 2016 | Read review
“All rooms seem to be suitable for traveler but we stayed on a non-smoking floor as we are non smokers.”
 of 5 bubbles ColdinSK, 29 Jun 2014 | Read review
“Pleaseask for a room far away from the train line! Far from the 119 or 120 i am not sure.”
 of 5 bubbles AntonioL109, 1 Mar 2014 | Read review
“Above the groundfloors, all rooms are ok.”
 of 5 bubbles Anubis61, 14 Oct 2013 | Read review
“We had a corner room on an upper floor, very quiet!”
 of 5 bubbles ElizabethD615, 14 Jul 2013 | Read review
5 of 5
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