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Hilton Kayseri

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Hilton Kayseri
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408 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Vienna, West Virginia
Reviewed 1 week ago via mobile

Hotel has great location. Right in the city centre. Room was spacious and clean, breakfast delicious. What I didn't like was following: Front desk, even tho very approachable and friendly, was not very informed about Kayseri transportation options. We asked how to get to airport by public transportation. The answer was it is better to go by taxi because by...

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Helpful?
Thank slnko85
SerkanYalcinkaya, General Manager at Hilton Kayseri, responded to this review

Dear slnko85 We thank you and appreciate your beautiful and constructive feedback about your accommodation at Hilton Kayseri. On the other hand, we thank you for bringing reception services to the management attention. The service you have received is not usual Hilton standards. We will take your constructive feedback into consideration and we will take necessary actions to correct the...

Kayseri
Reviewed 3 weeks ago via mobile

Great place to stay with family also with couple. Romantic place to have good time with our couple. And this place most populer at kayseri. With good view and strategy place. We can go to this hotel by walking...

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Helpful?
Thank Kamarullah
SerkanYalcinkaya, General Manager at Hilton Kayseri, responded to this review

Dear Mr. Kamarullah Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are glad to hear that our services and location are up to your expectations. We look forward to welcoming you again at Hilton Kayseri Sincerely, Serkan Yalcinkaya General Manager

Tehran, Iran
Reviewed 28 October 2016

As I told by Title. The view of the hotel to Kayseri is very very great. Particularly when you stay in 11th floor you will see an unforgettable view of the city and most of traditional places. But, the hotel rooms and services was not as per which I had in my mind !

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Helpful?
Thank 84mojde
SerkanYalcinkaya, General Manager at Hilton Kayseri, responded to this review

Dear 84mojde We would like to thank you for your kind comment about the view of our hotel. On the other hand, we are sorry to hear that the services you received in the hotel are not to your liking. Next time when you visit in Kayseri, I would like to meet you to discuss the improvement points you suggest...

Nieuwegein, The Netherlands
Reviewed 24 September 2016 via mobile

Whenever in Kayseri make sure you sleep in this hotel and have a dinner in the rooftop restaurant. When it is getting dark the last sun makes a super nice picture on the mountains behind the city. Must see !!

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Helpful?
Thank Gregor-NL
SerkanYalcinkaya, General Manager at Hilton Kayseri, responded to this review

Dear Gregor-NL We would like to thank you for your beautiful comments about Hilton Kayseri. We are delighted to see that we had met your expectations and we look forward to welcoming you again at Hilton Kayseri Best Regards Serkan Yalcinkaya General Manager Hilton Kayseri

Reviewed 18 August 2016 via mobile

Regular Hilton, staff is debonair and helpful, right on the square, nice bar inside, sport facilities good, awful wi-fi connection though. Unfortunaty close to mosque, city is famous w/ pastirma(pressed and dried beef) and manti ( pastry meal w/ ground mest inside), hotel's pastirma is delicious but manti is dream-breaker like whole other places in Kayseri nowadays.

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Helpful?
Thank Alper1234
serkan_yalcinkayaa, Genel Müdür at Hilton Kayseri, responded to this review

Dear Guest, Thank you very much for choosing to stay at the Hilton Kayseri and for taking the time to share your experience on Tripadvisor. It was a great pleasure to read of your overall satisfaction with Hilton Kayseri on your last stay with us. I look forward to welcoming you once more to Hilton Kayseri in the near future....

Kuwait City, Kuwait
Reviewed 11 August 2016

A very niCe hotel in the best location in the city. I recomend others to stay in this clean with a special welcoming from the staff workers and had anice collection of breakfast items. It need only improve theinternet service.

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Helpful?
Thank Abu-sadan Ahmad A
serkan_yalcinkayaa, Genel Müdür at Hilton Kayseri, responded to this review

Dear Guest, Thank you very much for choosing to stay at the Hilton Kayseri and for taking the time to share your experience on Tripadvisor. It was a great pleasure to read of your overall satisfaction with Hilton Kayseri on your last stay with us. I look forward to welcoming you once more to Hilton Kayseri in the near future....

Houston, Texas
Reviewed 2 August 2016

This is an excellent property, just as you expect of the Hilton chain. But what makes it special are the staff, who go out of their way to ensure your comfort and enjoyment. The facilities are extremely clean, well-appointed, and comfortable. The breakfast buffet is excellent. The valet parking is very convenient. I wouldn't stay anywhere else in Kayseri. Plus...

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Helpful?
Thank GWOLBURG
serkan_yalcinkayaa, Genel Müdür at Hilton Kayseri, responded to this review

Dear Guest, Thank you for sharing your 5-star experience on TripAdvisor. I am very pleased that the hotel location well suited your requirement and overall you were satisfied with the stay. I hope that we can have the pleasure of welcoming you back in the near future. Kind regards, Serkan Yalçınkaya General Manager

Stellenbosch, South Africa
Reviewed 29 May 2016

After two previous visits to Kayseri and this hotel I had no reservation to stay again for the third time at the same hotel. It has an excellent location for exploring the old city on foot as well as being within walking distance from Information and public transport systems.

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Helpful?
Thank Niel J L
serpil_guney, Genel Müdür at Hilton Kayseri, responded to this review

Dear Guest, Thank you very much for choosing to stay at the Hilton Kayseri and for taking the time to share your experience on Tripadvisor. It was a great pleasure to read of your overall satisfaction with Hilton Kayseri on your last stay with us. I do apologize for the inconvenience. I will be more than happy to have your...

Ankara, Turkey
Reviewed 7 May 2016

İf you want to stay Kayseri, Hilton Hotel is the best place. It is in the Center of the city, you can arrive to every where by Walking. Also, best locatıon to start Capadocıa adventure. You can see all city and magnıfıcıent Erciyes Mountain from roof restaurant.

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Helpful?
Thank bahadır g
serpil_guney, Genel Müdür at Hilton Kayseri, responded to this review

Dear Guest, Thank you very much for choosing to stay at the Hilton Kayseri and for taking the time to share your experience on Tripadvisor. It was a great pleasure to read of your overall satisfaction with Hilton Kayseri on your last stay with us. I look forward to welcoming you once more to Hilton Kayseri in the near future....

İstanbul, Turkey
Reviewed 2 May 2016

Standart Hilton Quality has been presented and applied. One point, the internet speed was problematic, sometimes. Except this, other things were good. Personal is very helpful and friendly. Location of the hotel is very good.

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Helpful?
Thank Murat A
serpil_guney, Genel Müdür at Hilton Kayseri, responded to this review

Dear Guest, Many thanks for your kind feedback regarding your stay at the Hilton Kayseri. We are sorry to note of the inconvenience you have experienced during your stay about internet access. Needless to say, your comments have been shared with related departmen head in order to provide a better service. I look forward to welcoming you once more to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Hilton Kayseri

Address: Gevher Nesibe Mah. Cumhuriyet Meydani Tekin Sok. No:2 Kocasinan Merkez, Kocasinan, Kayseri 38010, Turkey
Region: Turkey > Kayseri Province > Kayseri
Price Range: £36 - £60 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Kayseri 5*
Number of rooms: 212
Reservation Options:
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Also Known As:
Kayseri Hilton
Hotel Style:
#2 Luxury Hotel in Kayseri
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Kayseri staff and other travellers.
6 questions
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Questions? Get answers from Hilton Kayseri staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms facing the park are superb.”
 of 5 bubbles GWOLBURG, 2 Aug 2016 | Read review
“My room was with a view to the mosque nearby. Lovely view BTW...”
  • Mosque and main square
  • room again
  • room
 of 5 bubbles AleksandarS, 26 Mar 2016 | Read review
“Dont ever stay here on a weekend. The function room is on the 12th floor and the noise reverbarates throughout the whole hotel.”
 of 5 bubbles storer, 17 Jan 2016 | Read review
“Ideal transit point prior to heading towards capadocia proper”
 of 5 bubbles ShakeelaO, 1 Dec 2015 | Read review
“There are none”
 of 5 bubbles Slsdesigns, 21 Oct 2015 | Read review
5 of 5
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