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Tugcan Hotel

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134 Reviews from our TripAdvisor Community

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Showing 55: English reviews
roma
Reviewed 24 September 2016

The rooms were cold, I had temperature so I asked for a stove. They answered to me: we can not give it to you, Is forbidden. I ignore why, but in this hotel you cannot warm up yourself. It Is forbidden.

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Helpful?
Thank lucetta123
EvrenTugsuz, Sahibi at Tugcan Hotel, responded to this review

Dear Lucetta123; Thank you for choosing Tugcan Hotel during your visit to Gaziantep. As the first 5 star hotel in this region we are proud of celebrating our 23nd birthday this year.. I am sorry to hear that you had a bad experience , I will immdeiately follow up and take action. We value your comments and it is important...

Reviewed 31 July 2016 via mobile

As far as I know, Tugcan Hotel is the only hotel which has 5 stars in South East region of Turkey. It is located pretty centrally and easy to reach many restaurants, historical part of the city from the hotel. The rooms are big enough with big bathroom. It is also very clean and comfortable. All the staff are very...

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Helpful?
Thank Semih K
Ankara, Turkey
Reviewed 26 June 2016

We stayed here with our colleagues last week from Monday to Friday and we stayed there couple times last months, and I had the chance writing comment about this Hotel. Each time we're getting special care and as we wanted, We're not getting only rooms, we're having meetings as well. and the meeting place is designed as we wanted. Thanks...

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Thank FAldemir
Reviewed 21 June 2016 via mobile

Reasonable hotel.... with big potential to improve. Mainly the friedlyness and helpfulness of the staff is low. You have to fight for tea and orange juice. Never one receives a friendly "good morning". And the interior is clean but seems outdated. I guess it is a good place to stay in this part of the world. But far away from...

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Helpful?
Thank Yves Z
Istanbul, Turkey
Reviewed 18 June 2016 via mobile

Been there for biz purposes but it is a hotel for families as well. Very close to the main attractions of the city, conveniently positioned in walking distance to everywhere interesting. Room was normal size, clean and new. I had a nite on the bad saying sanitised using Nasa technology. Bad sheets were white as snow with a relaxing scent,...

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Helpful?
Thank Bossoboss
Knottingley, United Kingdom
Reviewed 11 February 2016

I've stayed in Gaziantep many times however this was the first at the Tugcan. The room I had was large well furnished with shower on suit. The hotel has a gym and swimming pool very well kept and I enjoyed the gym in the weekends. Breakfast is self service with an excellent choise plentiful. I can highly recommend staying here...

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Helpful?
Thank philipmills1120
TugcanGuestRelations, Satış Müdürü at Tugcan Hotel, responded to this review

Dear Mr. PhillipMills1120 ; Thank you for choosing Tugcan Hotel during your visit to Gaziantep. We have the pleasure to welcome visitors of Gaziantep at our hotel over 20 years now. Your comments are very important to us, we appreicate your feedbacks. We wish to to welcome again at Gaziantep Tugcan Hotel in your future visits. Best Regards ;

Bethesda, Maryland
Reviewed 5 February 2016 via mobile

I visit Gaziantep at least 2-3 times a year since 2007 and have stayed in almost every single hotel this city has to offer. Tuğcan is one of my favorite hotels in the city. It is not as new as Divan and Holiday Inn, but it's the most classy one with great service and a feel of an old school...

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Helpful?
Thank HannaBegelman
TugcanGuestRelations, Konuk İlişkileri Müdürü at Tugcan Hotel, responded to this review

Dear Hanna Begelman; Thank you for choosing Gaziantep Tugcan Hotel on your last visit to Gaziantep. We have the pleasure to welcome our visitors at Tugcan Hotel over 20 years. We are trying to improve our service quality and facilities. your feedbacks are very important to us. We wish to welocme you again on your future visits to Gaziantep. Kind...

Antalya Province, Turkey
Reviewed 29 October 2015

I have stayed there for 3 nıghts. I loved ıt. Breakfast was very rıch everyday. You could fınd all kınds of cheese, salamıes, jams, dry and fresh fruıts, eggs and soup. Staff was frıendly and helpful. Only thıng ı had problem was house keepıng bcause they saw " do not dısturb" sıgn they dıdn't check agaın of course ıt was...

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Helpful?
Thank free430
EvrenTugsuz, Konuk İlişkileri Müdürü at Tugcan Hotel, responded to this review

Dear Free 430, Thank you for choosing Tuğcan Hotel during your visit in Gaziantep. We appreciate your comments and we will be looking forward to see you in Gaziantep. Kind Regards ;

Pittsburgh, Pennsylvania
Reviewed 15 October 2015 via mobile

Very comfortable rooms and bathroom. Very clean. The spa is an experience not to be missed whether for the massage, the pool or the Hammam. Breakfast is not great but diverse enough. There is a very nice nice roof top bar looking at the whole town. Really nice experience as a whole!

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Helpful?
1Thank grungeful
TugcanGuestRelations, Konuk İlişkileri Müdürü at Tugcan Hotel, responded to this review

Dear Mr. Grungeful; Thank you for choosing Tugcan Hotel during your visit to Gaziantep. As the first 5 star hotel in this region we are proud of celebrating our 22nd birthday this year.. We value your comments and it is important for us to keep our guests happy and pampered at Tuğcan Hotel. We wish to see you again at...

Canton of Geneva, Switzerland
Reviewed 15 September 2015

The staff was very attentive and helpful. I stayed there during the Muslim holy month of Ramadan, when the spa was closed, so cannot comment on the facilities. Breakfast offered a variety of choice (although not much for lactose or gluten-free consumers, but that is common for all of the country). The room was not too spacious but was comfortable...

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Helpful?
Thank Zanzibarica
TugcanGuestRelations, Halkla İlişkiler Müdürü at Tugcan Hotel, responded to this review

Dear Zanzibarica ; Thank you for choosing Tugcan Hotel during your stay in Gaziantep. As the oldest and first 5 star hotel in the region; our primary aim is to please our guests. Your comments are important to us for improving ourself. We will report your comment to our technical staff. Thank you for your understanding. We wish to serve...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Come and explore the cultural town Gaziantep from its very heart and stay at the modern Tugcan Hotel, where sophisticated style complements its historic surroundings.Escape your day-to-day life and trade it temporarily for the 5-star luxury of this hotel. Contemporary style and a warm interior characterise this residence and you can enjoy a wide range of facilities here. Savour a drink at the stylish, inviting bar, work up a sweat at the gym or simply indulge in the comfort of your glamorous room. Take advantage of the Business Centre and occupy one of our conference rooms to conduct business. Discover the historic and cultural city centre, which is right outside your door, and its surroundings. ... more   less 

Additional Information about Tugcan Hotel

Address: Ataturk Bulvari No:34 | Sahinbey, Gaziantep 27010, Turkey
Region: Turkey > Gaziantep Province > Gaziantep
Price Range: £36 - £82 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Tugcan Hotel 5*
Number of rooms: 186
Reservation Options:
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Hotel Style:
#3 Business Hotel in Gaziantep
#6 Luxury Hotel in Gaziantep
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Questions & Answers

Questions? Get answers from Tugcan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a 6th floor room”
 of 5 bubbles free430, 29 Oct 2015 | Read review
“Rooms on the top floors and at the back have wonderful panoramic views of Gaziantep.”
 of 5 bubbles QualityControlDuo, 2 May 2014 | Read review
“Ask a non smoking one but please check it before accepting.”
 of 5 bubbles fran07Belgium, 8 Dec 2013 | Read review
“some rooms at the corners are wider ..”
 of 5 bubbles 164sulimana, 3 Dec 2013 | Read review
“There isn't an exiting view in Gaziantep and I doubt you will be in the room long; so I would not worry about it. There could be noise coming from the bar at the first few floors.”
 of 5 bubbles pablotheagave, 19 Jun 2012 | Read review
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