I went to this place a few years ago. I found the accommodation basic. The rooms weren't clean and I never saw a cleaner. Although they were sitting in a room down the corridor didn't seem to be doing much. It was the end of the season and I think they just couldn't be bothered. It wasn't my best holiday and wouldn't go back. The staff weren't overly friendly either.
Stayed at Club Excelsior for five year running, lovely clean hotel, friendly staff, excellent maid service, we have stayed in the main block and the junior block, can’t fault this hotel. Staff always remember you when you return the year after and can’t done enough for you.
I can't find my review from August hopefully it is still there I came to club excelsior with a friend sue to circumstances I had to disassociate from her basically she blamed our maid on taking her I pad which was a lie selda Rita kasmi Ronnie looked after me so well I had lovely treatments from Ronnie beautiful t bone steaks for about a 5er and my experience was so lovely I so well looked after by the staff I have booked for April with my daughter it was my first time in Turkey there was plenty of security staff at gate which made me feel so safe I can't wait to get back and think of the staff as my extended family just an amazing hotel so thoughtful and the covid business was top class so much safer than anywhere else in the world thank you so much for my first time in Turkey
We stayed here in August after our April holiday was cancelled,we changed it to come here instead,so glad we did .it had been 10 years since we stayed here . We had an amazing holiday from start to finish . We went half board and definitely wasn’t disappointed, we didn’t have any meal that we didn’t like and between the 5 adults I think we had everything on the menu .. and was too full most nights to have dessert. The rooms were cleaned every day to a high standard. The waiting staff were fantastic.. and so was the entertainment team .. we met some lovely people.. hope to see you next year ..stay safe xx
We booked to return to the Club Exelsior after not visiting for 10 years. We decided to go for the half board option incase nothing in the area was open. We were not disappointed, the hotel was really clean, our cases were sanitised on arrival and all the staff were wearing masks. The rooms have been redecorated since our last visit and are now more modern. The pool area was always clean and the waiting staff were really friendly and helpful (Ahmet, Touchie, Chadwick, Aziz to name a few) and the entertainment staff were very welcoming and friendly. We travelled as a family (group of 5 adults and 2 children) we felt completely safe at all times. The half board option was fantastic, most days we had a full English and there was plenty of choice on evening meal menu including steak. None of us had a meal we didn't enjoy. The kids loved the play area and arcade and spent most evenings in there whilst we watched the entertainment. The fire show is by far the best one. Would also recommend a visit to Kursat in the jewellery shop, we had our wedding rings shipped from him 9 years ago and I was treated to an engagement ring on out holiday. I would not buy jewellery from any one else. The quality and value for money is incredible. We met some great people and staff and will definitely be returning next year 😊…