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Zorlu Grand Hotel

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Zorlu Grand Hotel
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175 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Ankara, Turkey
Reviewed 2 weeks ago

First of all, we travelled for business issue and hold a meeting for 150 people. Meeting room is ok but due to the parking area, we felt all noises in the room ant it felt like earthquake. On the other hand, most of rooms are placed in the middle of the hotel and there is no chance to wake up...

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Helpful?
Thank BSahin
Zorlu Grand H, Konuk İlişkileri Müdürü at Zorlu Grand Hotel, responded to this review

Dear Guest, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL...

Abu Dhabi, United Arab Emirates
Reviewed 22 August 2016

The hotel is ok. location is excellent for shopping and walking around as it is in the center. rooms are a bit small and smelly. Breakfast is good with varieties. more like a 4 star hotel. Pool is very small.

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1Thank Ruba_shafie
Zorlu Grand H, Konuk İlişkileri Müdürü at Zorlu Grand Hotel, responded to this review

Dear Guest, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL...

Newcastle upon Tyne, United Kingdom
Reviewed 1 June 2016 via mobile

A beautiful hotel located in a suitable place for tourists .This hotel is definitely suitable for all tourists.Also it is clean and luxurious.I love the way that they check that people are happy and relaxing also their rooms are full with comfort.The hotels provides ranges of facilities.

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Thank M728M
Zorlu Grand H, Konuk İlişkileri Müdürü at Zorlu Grand Hotel, responded to this review

Dear Guest, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL...

Reviewed 31 May 2016 via mobile

Very good hotel. It is the best hotel in trabzon. Right in the centre of the town shopping area. It has parking. Good sauna and swimming pool. Good breakfast. The hotel has big hall. Receptionists are very attentive. If you have birthday when staying there the hotel makes you a surprise- small birthday cake !!!

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Helpful?
Thank Natali-Natali75
Zorlu Grand H, Konuk İlişkileri Müdürü at Zorlu Grand Hotel, responded to this review

Dear Guest, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL...

Saudi Arabia
Reviewed 30 May 2016

I stayed with my family in a suite in the 3rd floor for three nights. The hotel staffs were very nice and the room size was acceptable. The breakfast was less than average with very limited variety of foods. The Hotel location was very good in the downtown. Restaurants, shops, coffee shops are around the hotel. I was expecting a...

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1Thank abdulhameed_alsaad
Kuwait City, Kuwait
Reviewed 22 May 2016 via mobile

This is an old 5 star hotel . Seems to be renovated lots of times . Rooms are spacious except toilet a bit small and need more renovation . It is in the middle of Trabzon Town . All shops and nightlife are nearby . Staff are nice and speak good English . Breakfast is tasty with a variety of...

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Helpful?
1Thank nasser_alothman
Zorlu Grand H, Konuk İlişkileri Müdürü at Zorlu Grand Hotel, responded to this review

Dear Guest, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL...

Reviewed 30 April 2016 via mobile

Not many 5star hotels in trabzon.. Zorlu grand is very centrally located. Service is good. However, It needs renovation. They need to change the carpets. They also need to renovate the reception area. They also need a professional concierge..

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1Thank Hakan K
Zorlu Grand H, Konuk İlişkileri Müdürü at Zorlu Grand Hotel, responded to this review

Dear Guest, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL...

Reviewed 25 April 2016 via mobile

The employees were amazing especially (Hassan and Maha), the breakfast was really humble, its boor and not divert at all, and a serious issue they should solve the heating problem, we had to sleep while the window open - with unbelievable noise from outside, hope the solve those tow issues, it's really nice hotel if they solve those problems.

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Helpful?
Thank Moaz A
Zorlu Grand H, Konuk İlişkileri Müdürü at Zorlu Grand Hotel, responded to this review

Dear Guest, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL...

Muharraq
Reviewed 25 March 2016 via mobile

I have stayed in this hotel for 3 nights, location is the most attractive advantage of this hotel as its located in the center of the city where all cafes, restaurants and shops are around. The check in/out process was fast. Room service was very good except that some of the staff cant speak English which in many times made...

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Helpful?
Thank Noora S
Zorlu Grand H, Konuk İlişkileri Müdürü at Zorlu Grand Hotel, responded to this review

Dear Guest, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL...

Jeddah, Saudi Arabia
Reviewed 20 November 2015

Good and nice location for Trabzon City Center, close to many shops, banks, restaurant and others. It is great location for business man. It is one of the few 5 stars hotels in the area and luxury stay

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Helpful?
Thank AliJehani
Zorlu Grand H, Konuk İlişkileri Müdürü at Zorlu Grand Hotel, responded to this review

Dear Guest, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Pool
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Zorlu Grand Hotel

Address: Maras Caddesi No: 9 | Merkez, Trabzon 61100, Turkey
Region: Turkey > Turkish Black Sea Coast > Trabzon Province > Trabzon
Price Range: £49 - £370 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Zorlu Grand Hotel 5*
Number of rooms: 160
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Questions & Answers

Here's what travellers have asked, with answers from Zorlu Grand Hotel staff and other travellers.
3 questions
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United Arab Emirates

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Questions? Get answers from Zorlu Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose rooms with outside view - not with view on the lobby”
 of 5 bubbles Ruba_shafie, 22 Aug 2016 | Read review
“Take high floor room”
 of 5 bubbles AliJehani, 20 Nov 2015 | Read review
“Try to avoid the rooms overlooking the lobby.”
 of 5 bubbles neeman55, 28 Apr 2015 | Read review
“We were on the fourth floor facing the street, and we had a very quiet room.”
 of 5 bubbles Mama_Abroad, 26 Apr 2015 | Read review
“External rooms were absolutely fine - no noise at all with the window closed. I was on the fourth floor.”
 of 5 bubbles middlefarne, 19 Apr 2015 | Read review
5 of 5
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