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Al Massa Hotel

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Al Massa Hotel
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15 Reviews from our TripAdvisor Community

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Showing 10: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 April 2016 via mobile

This place is disgusting. The manager was so mean. Charged us 500 UAE for one night. When we got up to the room, there were 2 twin beds on the floor. Smelled gross. Looked gross. We went right back downstairs abs kindly asked for a refund. He refused and was very mean. Said we (3 women) are in the UAE... More 

Helpful?
1 Thank Somalia R
Dubai, United Arab Emirates
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 21 December 2015

Rooms are clean and big. Obviously was renovated from private apartments into a hotel building. However after that all the benefits of a hotel end. NO INTERNET in the rooms. Only wifi in the lobby. What hotel in 2015 doesn't offer internet?! Not enough towels, no hand towels, no bathmat, no knives to cut/eat food with. No bowls to eat... More 

Helpful?
Thank Chris R

Travellers are raving about these Al Ain hotels

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 December 2014

This hotel was a minimum standard hotel not suitable for staying more than one night. The rooms were clean but no WRFI in the rooms. Not so well situated to gain access to other facilities. it was quiet.

Helpful?
Thank Maurice B
Emirate of Dubai, United Arab Emirates
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 October 2014

We booked 1 suite for a family of 4 adults at Al Massa Hotel Al Ain @ discounted rate of AED.450/- per day through Agoda.com from 3rd to 5th Oct 2014. The normal rate is AED.700/-. The hotel has a restaurant serving Arabic and International breakfast, lunch and dinner but it is advisable to visit restaurants in the city or... More 

Helpful?
3 Thank Umesh B
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 August 2014

No towels, NO Shampoo, No Tissues, Broken Shower, and there was No telephone to contact Room Service, informed the receptionist who promised to send someone....but NO ACTION.... complained to the the Duty Manager "Mr. Tamer" who said that he will investigate when he returns,,,,Also NO ACTION, even he did not reply my next call... I wonder why they Call HOTEL....!!!!!

Helpful?
2 Thank Mohamad L
Selkirk, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 February 2013

My husband and i stayed here in Dec 2012, worst place i have ever stayed in, 2 small cockroaches in room fridge, stained carpets, cracked tiles in bathroom, thick dust on furniture, tv reception is very very bad,be wary of this place, dont let the nice(ish) lobby fool you! The staff were unhelpful,, i wouldnt recommend place to even my... More 

Helpful?
7 Thank happyhibee65
malaysia
Level Contributor
58 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 20 January 2013

Pro: 1. clean and spacious bedroom 2. near to al ain shopping mall, 3. easy to get taxi 4. friendly staff Cons: 1. It's very hard to find a restaurant and supermarket around this place. There is a mini market at the al massa apartment, next building to al massa hotel.

Helpful?
5 Thank marsha1122
Chester, United Kingdom
Level Contributor
108 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 31 August 2012

Our stay in this hotel was a total disappointment. The room was dated at first glance, with old furniture that should be on a skip, on further inspection lights that didn't work and a bathroom that is completely dilapidated - mouldy tiles, scabby bath and rusty fittings, an open drain hole in the middle of the floor, soiled bidet that... More 

Helpful?
3 Thank teacher006
Abu Dhabi, Abu Dhabi, United Arab Emirates
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 June 2012

My 2 nights I stayed in this hotel wasn't so worth remembering. I find it hard to sleep because of the construction on going on my room, oh I mean the noise the AC creates. And their solution for that is to tap it to keep the noise down. And if you want it to be silent, then you have... More 

Helpful?
3 Thank RamRosario
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 October 2011

Awsome rooms , food and wonderful staying. I highly recommend this resort for everyone

Helpful?
1 Thank AFP2003D

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Amenities

Highlights
  • Restaurant
Things to do
  • Restaurant
Services
  • Airport Transportation
  • Laundry Service

Additional Information about Al Massa Hotel

Address: Al Ain Municipality Roundabout, Al Ain, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Al Ain
Price Range: £52 - £98 (Based on Average Rates for a Standard Room)
Number of rooms: 186
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Also Known As:
Al Massa Hotel Al Ain, Emirate Of Abu Dhabi
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a non-smoking room if you do not smoke.”
 of 5 bubbles 699umeshb, 5 Oct 2014 | Read review
“see the room then decide, they do not tell the truth”
 of 5 bubbles mohamadl685, 8 Aug 2014 | Read review
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