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Mercure Grand Jebel Hafeet Al Ain

1,107 reviews
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Traveller (699)
Room & Suite (107)
Pool & Beach (56)
Overview
  • Excellent33%
  • Very good40%
  • Average17%
  • Poor7%
  • Terrible3%
Travellers talk about
“mini golf”(76 reviews)
“jebel hafeet”(130 reviews)
“water slides”(57 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Offers from Mercure Grand Jebel Hafeet Al Ain
Special Offer: CHEAPEST RATES ONLINE!
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,107)Write a Review
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Traveller rating
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308
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167
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Show reviews that mention
All reviewsmini golfjebel hafeetwater slidesmountain topswimming pooltable tennissmall balconysquash courtthe hotel offersgreat weekendabu dhabibuffet breakfastspecial thankstimothyibrahimpercheddesert
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1 - 5 of 932 reviews
Reviewed 2 days ago via mobile

Stayed in this hotel on New Year's Eve and it was more than what we had expected. The staff is polite and very fast. Though the hotel was fully booked, they gave connecting rooms. The recreational amenities are lovely. I feel we could have stayed...More

Thank Priya G
Hotel's Favourite
Reviewed 6 December 2017

I stayed at the Mercure grand hotel for a night. The hotel turned out to be quite more than my expectations. The rooms are basic but comfortable. The view from the Hotel is really nice and the facilities make your stay absolutely a complete package....More

Thank SGupta1111
Response from Rima R, General Manager at Mercure Grand Jebel Hafeet Al AinResponded 7 December 2017

Dear G. Gupta, Greetings from the Mercure Grand Jebel Hafeet. Thank you for your wonderful review of the Mercure Grand , and I am delighted to note that you had a great time at the resort. With a mission to provide superior guest service, we...More

Reviewed 5 days ago via mobile

It is a great hotel with an absolutely amazing view and the service by Pravin was excellent. He made sure we had everything we needed and checked in from time to time to ask if there was any additional items that we needed to make...More

Thank Monica C
Response from Rima R, General Manager at Mercure Grand Jebel Hafeet Al AinResponded 4 days ago

Dear Monica, Greetings from the Mercure Grand Jebel Hafeet. Thank you for your wonderful review of the Mercure Grand , and I am delighted to note that you had a great time at the resort. With a mission to provide superior guest service, we take...More

A TripAdvisor Member
34
Reviewed 1 week ago via mobile

The hotel sits on the top of mount Hafeet 1000 meters above sea level. It has two outdoor restaurants and 2 more inside, with a great swimming pool and a very good staff We enjoyed our stay a lot .. thank you Manish and thank...More

1  Thank A TripAdvisor Member
Response from Rima R, General Manager at Mercure Grand Jebel Hafeet Al AinResponded 1 week ago

Dear Manish, Greetings from the Mercure Grand Jebel Hafeet. Thank you for your wonderful review of the Mercure Grand , and I am delighted to note that you had a great time at the resort. With a mission to provide superior guest service, we take...More

Reviewed 1 week ago via mobile

Very friendly atmosphere and very good climate feel. Break fast and dinner nice presentation and tasty. Especially room was very clean and more innovative decoration from Mr.Bharath. If you are in uae must experience this stay.More

Thank rslakshmin
Response from Rima R, General Manager at Mercure Grand Jebel Hafeet Al AinResponded 1 week ago

Dear Rslakshmin, Thank you for choosing to stay with us and your wonderful Mercure Grand review. I am pleased to receive your confirmation of a satisfied stay and thank you for your most gratifying comments about the hotel, service and staff. As a valued guest...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$68 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Al Ain
#6 Luxury Hotel in Al Ain
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$68 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Al Ain
#6 Luxury Hotel in Al Ain
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (699)
Room & Suite (107)
Pool & Beach (56)
Dining (26)
Hotel & Grounds (539)
Family and Play Areas (11)
Bathroom (5)
Questions & Answers
Ask a question
dolsicaworld296
8 August 2017|
AnswerShow all 3 answers
Response from tasmooon | Reviewed this property |
Groupon offers work differently
0
Votes
mihirshah161281
29 July 2017|
AnswerShow all 5 answers
Response from taichi400 |
Taxis are available, it's a short journey
2
Votes
kirankabir
9 July 2017|
AnswerShow all 9 answers
Response from Rima R | Property representative |
The hotel is on a mountain top , and hence limited food delivery options. However, there are fantastic dining options on site with great value and variety
0
Votes
Room Tips
"Rooms on west"
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"The View from the rooms overlooking the pool is the best view."
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"The rooms with pool view are awesome"
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"I think all rooms have a great view because of how building is situated."
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