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Hilton Garden Inn Ras Al Khaimah

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Traveller (209)
Room & Suite (69)
Dining (37)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Located in the heart of the city beside the creek, Hilton Garden Inn Ras Al Khaimah is close to local attractions such as the old town, souks and walking distance to the city’s major shopping malls. It is the perfect getaway for short and long leisure breaks. For those on a work trip, the hotel is in the business district and just across the Ras Al Khaimah Exhibition Centre and the Free Trade Zone
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Airport Transportation
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Outdoor pool
Shuttle Bus Service
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Harbour View
Business
HOTEL CLASS
Hotel links
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Hotel deals
315Reviews
316Photos
14Q+A
21Room tips
Traveller rating
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Popular mentions
nice hotel in RAK - cheap but very nice room. comfy beds and very clean. but when we were there in February - the service was extremely slow. slow in the bar and again very slow in the restaurant. there was buffet style dining but the a la carte menu took about 45 mins to cook.
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+2
Hotel's Favourite
The hotel is situated in the city of Ras al Khaimah next to the shopping center Al Nakheel. There are no balconeys but an outdoor pool for swimming with sunbeds what is very concenient. Furthermore there is a gym which we used daily. Although the hotel is in the city (quiet)
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Response from OmarH2894, Front Office Manager at Hilton Garden Inn Ras Al Khaimah
Responded 2 weeks ago
Dear sFlavia, Thank you so much for your great review. Here, in Hilton Garden Inn Ras Al Khaimah, we are working hard to offer the best service and to make our guest’s stay a memorable one, so we are happy to hear that reflected on your last visit. We will make sure the team will get the recognition they deserve and they were very excited to read your kind compliments in their address. It was wonderful to welcome you and entire team has such great memories of your trip and everyone sends their best wishes! We hope to welcome you back in the nearest future. Best Regards, Omar Hanafi Front Office Manager Hilton Garden Inn Ras Al Khaimah +971 72 288 8888
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I stayed at the hotel for work purposes and found the rooms spacious and tidy. The strength of this hotel lies with its staff. I have been very well attended to by courteous, polite and super friendly staff. Flerida, has been particularly helpful ensuring that evening meals for
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Response from OmarH2894, Front Office Manager at Hilton Garden Inn Ras Al Khaimah
Responded 2 days ago
Dear coffeethanks, Thank you so much for your great review. Here, in Hilton Garden Inn Ras Al Khaimah, we are working hard to offer the best service and to make our guest’s stay a memorable one, so we are happy to hear that reflected on your last visit. We will make sure that our team members will get the recognition they deserve and they were very excited to read your kind compliments in their address. The entire team has such great memories of your trip and everyone sends their best wishes! We hope to welcome you back in the nearest future. Best Regards, Omar Hanafi Front Office Manager Hilton Garden Inn Ras Al Khaimah +971 7 228 8888
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The hotel is very well maintained. The rooms are large with large comfortable beds. The breakfast was great, lots of choices. The swimming pool area is nice, with cabanas to sit away from the sun or at night
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Review collected in partnership with Hilton Garden Inn
Response from OmarH2894, Front Office Manager at Hilton Garden Inn Ras Al Khaimah
Responded yesterday
Dear Excursion20369181107, Thank you so much for your very kind words – we are all delighted that enjoyed your visit so much. We do try hard to make our guests feel at home, and well taken care of, so it is very rewarding to know how much our guests enjoy themselves. We hope to welcome you back in the nearest future. Best Regards, Omar Hanafi Front Office Manager Hilton Garden Inn Ras Al Khaimah +971 7 228 8888
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The services offered were not up to the mark as expected.There was no hygiene in the washroom as well in the room.no shower cap no microwave no bathroom sleepers .i even had to as for bathroom towel change as it was dirty which they had initially offfered which they ignored
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Review collected in partnership with Hilton Garden Inn
Response from OmarH2894, Front Office Manager at Hilton Garden Inn Ras Al Khaimah
Responded 3 days ago
Dear Safari688459: Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. As mid-scale, 4-star hotel we have all the facilities available which you might not directly find in the room though. If you are visiting us again, please reach out to us so we can help you to ensure we can exceed your expectations. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. If there is anything that we could assist, please feel free to reach us anytime. Sincerely, Omar Hanafi Front Office Manager Hilton Garden Inn Ras Al Khaimah +971 7 228 8888
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Queen Room at Hilton Garden Inn Ras Al Khaimah
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Sorry i dont know the email even though i know we have emailed in the past with questions.Just a suggestion, i would contact Hilton head office and ask for help with regards to obtainning email required.
1 vote
Hi, We took a taxi to the bus stop and took a bus to Dubai. It was a lot cheaper than using taxi all the way. If I remember correctly the bus took about an hour/hour and a half.
2 votes
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Yes towels are provided
0 votes
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123
"The floor suite has lovely views of the creek."
"All rooms excellent"
"Ask for a Bay View room"
"select sea view"
"Two views available , Landside or pool/Harbour"
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PRICE RANGE
US$55 - US$141 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of Ras Al KhaimahRas Al Khaimah
NUMBER OF ROOMS
240
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