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Hai Au Boutique hotel and spa

933 reviews
#67 of 170 Hotels in Hoi An
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Traveller (272)
Room & Suite (171)
Dining (34)
Overview
  • Excellent57%
  • Very good32%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“old town”(162 reviews)
“rose petals”(25 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (933)Write a Review
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458
249
64
21
4
Show reviews that mention
All reviewsold townrose petalsremembered our namesno elevatorfresh fruitfriendliest staffminute walkreception stafffriendly hotelrented bikesshower headsmall balconybreakfast buffetfamily roomrooms are largelovely staffstayed here for nights
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1 - 5 of 796 reviews
Reviewed 3 days ago via mobile

Room 2/5 - our room was located on the 1st floor next to the pool and windows were wide open, so the room had several mosquitos when we first entered. Was also very close to the dining area and walls are very thin so you...More

Thank teequilaxo
Hotel's Favourite
Reviewed 19 August 2017

We stayed here for three nights and we were very pleasantly surprised after our stay in HCMC: large rooms, very clean, same comfort, but less than half price, and a swimming pool. A nice breakfast with many choises. When we got a problem with an...More

2  Thank Bart V
Reviewed 2 weeks ago via mobile

Stayed here for 4 nights. The service is excellent and so is the breakfast. The room is huge and amenities provided is great. The place is only 8 minutes walk to the night market and 15 minutes to the morning market. There are several supermart...More

2  Thank jacqueline D
Response from hoiandep, other at Hai Au Boutique hotel and spaResponded 2 weeks ago

Dear Jacqueline, Thank you so much for taking the time to write this nice review. We're very glad that your enjoyed breakfast, room amenities and location. The whole team will keep up working to warmly welcome you back here very soon. With best regards, Ms....More

Reviewed 2 weeks ago

We liked the rather big rooms, the special bath room with little stones on the floor and the big shower with rain shower. The staff was very friendly. The buffet for breakfast was great and also the fresh baked eggs. Possibility to go on bike...More

Thank beatricebrunner
Response from hoiandep, other at Hai Au Boutique hotel and spaResponded 2 weeks ago

Dear Beatrice Brunner, Thank you for taking your time to write this review on Tripadvisor. Your kind words about our hotel, amenities, rooms, and our staff hard work to make sure you felt welcomed, relaxed, and happy from the moment you arrived. It was a...More

Reviewed 3 weeks ago via mobile

This hotel should have received a 4 rating, minus 1 rating for its basic breakfast option. Firstly the good points; very nice hotel modernised to meet its customers requirements. The rooms were highly furnished and with a nice decor. The WiFi access was above expectaions....More

2  Thank Bobbie b
Response from hoiandep, other at Hai Au Boutique hotel and spaResponded 3 weeks ago

Dear Bobbie b, Thank you so much for your recent review of our Hai Au Boutique Hotel & Spa. The review was taken wholeheartedly and will assist us a lot in improving our facilities and our services. For that very reason, we thank you so...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$24 - US$50 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Romantic Hotel in Hoi An
#46 Spa Hotel in Hoi An
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$24 - US$50 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Romantic Hotel in Hoi An
#46 Spa Hotel in Hoi An
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (272)
Room & Suite (171)
Dining (34)
Pool & Beach (17)
Amenities (2)
Questions & Answers
Ask a question
Sarahgrace1985
12 September 2017|
AnswerShow all 2 answers
Response from hoiandep | Property representative |
Hello Sarah, Thank you for your question. We are pleased to inform you that all room we have a balcony except Superior room that doesn't have balcony. Should you need more information or any assistant, do not hesitate to... More
0
Votes
AussieGalAbroad
31 May 2017|
AnswerShow all 4 answers
Response from SyeZ | Reviewed this property |
Hi , please go to the hotels site for bed configuration...the beds were huge and very comfortable. the new rooms at front of building can be noisy for some during business hours on the street. The older part at back, quite... More
1
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Room Tips
"We are located on the ground floor, I imagine the upper floors have better views."
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"Stay in the old part"
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"Away from next doors radio!"
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"Ask for a lower floor. No elevators! Our heavy bags were carried up three flights of stairs by the bellmen."
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