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Residence Inn Buffalo Amherst

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Traveller (107)
Room & Suite (52)
Dining (7)
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Overview
  • Excellent33%
  • Very good42%
  • Average17%
  • Poor4%
  • Terrible4%
Travellers talk about
“full kitchen”(25 reviews)
“the penthouse”(8 reviews)
“upper level”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn Buffalo Amherst
Special Offer: Member Rates
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Offers from Residence Inn Buffalo Amherst
Special Offer: Member Rates
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Rooms
5 Jun6 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (293)
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Traveller rating
98
113
51
14
14
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LanguageEnglish
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98
113
51
14
14
Show reviews that mention
All reviewsfull kitchenthe penthouseupper levelmain buildingstray catsbottom floorliving roomwaffleswe've stayedniagara fallsgalleria mallfamily staymarriott standardsfree breakfastcleaning staffwaffle makerbed was comfortable
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1 - 5 of 290 reviews
Reviewed yesterday

Chris front desk was very professional and attentive. my room had few issues. toilet seat was loose/broken, I could hear person from another room walking and doing things in his room. Also it was unpleasant smell.

Thank steveF3654YC
Reviewed 1 week ago

Quick check in, friendly staff. Parking right near room. Room was very clean and comfortable. Plenty of pillows, towels, etc. Kitchen was great extra. Would stay here again for sure. Location was easy to find, many restaurants near by.

Thank jmatkinson64
Reviewed 2 weeks ago

This hotel while conveniently located would best be served by a complete demolition and rebuild. The facility has seen better days, it is singly, dark and dirty. While the staff tries to be upbeat the facility lets it down. I would be reluctant to allow...More

Thank hanskennedy30
Response from Scott P, General Manager at Residence Inn Buffalo AmherstResponded 1 week ago

Dear hanskennedy30, Thank you for your feedback, I and our team are disappointed that our hotel did not meet your expectations and I apologize for this. As we come out of the winter season, it is always a scramble for our maintenance department to get...More

Reviewed 2 weeks ago via mobile

We stayed here one night in the middle of the week. Our suite happened to have an air conditioner that wasn’t working. When we notified the front desk in the morning, they had three maintenance guys working on it within 5 minutes. The layout of...More

Thank lauragatz
Response from Scott P, General Manager at Residence Inn Buffalo AmherstResponded 2 weeks ago

Good Day lauragatz, It is always a pleasure to read feedback that is positive and detailed, thank you. I would have to agree that our exterior is a little "so-so", however I do want to reassure you that our Maintenance Team is working hard to...More

Reviewed 2 weeks ago via mobile

This was my first stay in a Marriott Residents Inn and I’m excited to have discovered it. It is more like staying in a condo. My room had a kitchen, living room with fireplace, two bedrooms and two bathrooms. (One bedroom is a loft, so...More

Thank S. R. K
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$137 - US$311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Amherst
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$137 - US$311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Amherst
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (107)
Room & Suite (52)
Dining (7)
Pool & Beach (1)
Questions & Answers
Ask a question
Vishal T
12 May 2015|
AnswerShow all 4 answers
Response from Scott P | Property representative |
Hello Vishal T., We offer complimentary shuttle service 9:00AM until 9:00PM (EST) on a daily basis, with the following limitations: To and from: the Buffalo International Airport, the Amtrak Train Station and within 5... More
0
Votes
Judith B
10 March 2015|
Answer
Response from Scott P | Property representative |
Hello Judith, Please see the information below: Residence Inn by Marriott Buffalo/Galleria Mall Address: 107 Anderson Rd, Buffalo, NY 14225 Phone: (716) 892-5410 Thank you, Scott Piper, General Manager Residence Inn by... More
0
Votes
Room Tips
"doors are looking old and dirty"
Read review
"If you like fresh air, check to see if you have a door/window that opens."
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"Try and get a room away from the road as the doors\windows let in a lot of noise"
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"Get a room in one of the rear buildings"
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