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Buffalo Marriott Niagara

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Traveller (103)
Room & Suite (64)
Dining (5)
Overview
  • Excellent33%
  • Very good43%
  • Average15%
  • Poor4%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Buffalo Marriott Niagara
Special Offer: Member Rates
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Offers from Buffalo Marriott Niagara
Special Offer: Member Rates
Hotel packages
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (869)
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Traveller rating
290
341
133
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46
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LanguageEnglish
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290
341
133
41
46
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All reviewsthe concierge loungeoutdoor poolbreakfast buffetshuttle servicefront desk staffgreat roomfull servicerooms were very cleanbusiness centerfitness centerking roomwingswalden galleriaparking lotnorth campusminute driveoatmeal
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1 - 5 of 851 reviews
Reviewed 1 week ago

Great room and welcoming staff. Clean and everything you would want from a Marriott, but the room was too cool and I could not get it adjusted. We should have asked for help but we were too tired It was odd.More

Thank AlanBartlett
Response from scott g, General Manager at Buffalo Marriott NiagaraResponded 1 week ago

Dear Alan, Thank you for your kind words regarding your recent stay at the Buffalo Niagara Marriott. We are pleased that you were happy with the touchpoints of cleanliness, service, product and friendliness. I am sorry that we were not able to get the temperature...More

Reviewed 1 week ago

The ideal rating would be "Good", but trip advisor don't have the option. It is above "Average", hence the "Very good" rating. I was visiting Niagara falls with family and booked this Marriott in Millersport Highway instead of the one near the falls. On hindsight,...More

Thank review g
Response from scott g, General Manager at Buffalo Marriott NiagaraResponded 1 week ago

Thank you for taking the time to comment regarding your recent stay at the Buffalo Niagara Marriott. We are glad to hear that your trip involved leisure activities in the Niagara Falls area, and hope that you made the most of all the wonderful activities...More

Reviewed 2 weeks ago

I've been staying at this hotel as a Marriott rewards member for years. It has really gone down hill. We came on a very hot weekend to enjoy the outdoor pool. No service poolside. It took an hour and several calls to get pool towels....More

1  Thank 741peterm
Response from scott g, General Manager at Buffalo Marriott NiagaraResponded 1 week ago

Thank you for taking the time to comment regarding your recent stay at the Buffalo Niagara Marriott. I have shared your words with our team and obviously we have some work to do, and we are up to the challenge. We take all feedback and...More

Reviewed 3 weeks ago via mobile

Stayed for 3 nights recently and everything was pretty good. Roomy hotel with decent rooms and the meeting room we took was certainly good enough with good service from almost everyone we came across. (Some of the bar staff were a little surly). Check in...More

Thank Stephi1975
Response from scott g, General Manager at Buffalo Marriott NiagaraResponded 2 weeks ago

Thank you for your comments regarding your recent stay at the buffalo Niagara Marriott. We strive to provide the best we can in hospitality and clearly will take your words to heart to make even more improvements at the property. We are glad that you...More

Reviewed 5 June 2018

I am loyal Marriott customer, year after year platinum elite, probably within next 12 months lifetime gold elite. The staff at this establishment simply does not care about guests. They don't care about preferences on your Marriott profile. Basic items like soap are missing from...More

1  Thank 607TomP
Response from scott g, General Manager at Buffalo Marriott NiagaraResponded 5 June 2018

Dear Tom, Thank you for your feedback regarding your recent stay at the Buffalo Marriott. Clearly, we fell short of any set of minimum expectations and for that I apologize. As the newly installed General Manager of the property, I can tell you that the...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Wheelchair access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Concierge
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$159 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Amherst
#7 Family Hotel in Amherst
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$159 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Amherst
#7 Family Hotel in Amherst
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (103)
Room & Suite (64)
Dining (5)
Pool & Beach (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
aaron o
20 March 2018|
AnswerShow all 3 answers
Response from Nicholas B | Property representative |
Hello, My apologies but the lounge is not open on the weekends per Marriott's policy. The lounge does offer all types of beverages, the alcoholic ones are not complimentary but the non are complimentary.
0
Votes
sherng
1 August 2017|
AnswerShow all 3 answers
Response from Nicholas B | Property representative |
Hello, You may call the main line at 716-689-6900
0
Votes
sherng
23 June 2017|
AnswerShow all 8 answers
Response from jon s | Reviewed this property |
Is a casual pizza joint right across the street. A number of places within 1-2 miles
1
Vote
Room Tips
"Go to another hotel."
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"Just stay away from this place, there are more hotels around"
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"Easy access to highways and Main Street in Williamsville. Shopping, restaurants and more, nearby."
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"No worries staff will assist you very well."
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