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Captains Hotel

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Captains Hotel
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222 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Reviewed 16 September 2016 via mobile

The staff was very friendly, the hotel lobby welcoming and the room was very comfortable and quiet. I would stay here again without a doubt if I had the chance. The only con was the room rate - kind of high , though still pretty good considering what other hotels were asking.

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Thank Ok D
Reviewed 14 September 2016 via mobile

It was great trip in aqaba and we enjoyed and have fun in captains hotel and we have a great diving trip with sea gard diving center in the captains hotel . The rooms was amazing and clean And the room service was so fast and respectful

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Thank Tala S
Reviewed 12 September 2016

We stayed here as part of a tourist group. As a group of five travelling we were given interconnecting rooms which was very helpful, and the staff were very accommodating to the mixed languages spoken by the group. As someone who struggles in the heat, the airconditioning was incredible, we were never suffering from the heat in the room, but...

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Thank Samantha S
Reviewed 3 September 2016 via mobile

We (4 ppl) stayed in this hotel 1st week of September. Driving from Wadi Rum, we reserved this hotel for 1 night to enjoy the pool and the Red Sea. There was an issue with the reservation (2 singles instead of 2 doubles). The receptionist wanted to charge more for the difference (which is understandable), however, the rate on agoda's...

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Thank Alisher I
Reviewed 11 August 2016 via mobile

One of the best Hotels in Aqaba , very good Service, fair prices , a nice Breakfast Buffet , the location of the Hotel is near to city center you don't need a taxi , the Rooms are clean and the Towels also , No smelly toilets . I recommend this Hotel .

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Thank Firas T
liezl p, Front Office Manager at Captains Hotel, responded to this review

Dear Mr. Firas, Thank you for leaving your positive review about your second stay and it is always heartwarming to know that our guest are satisfied with the services, and I will share your feedback to my team which definitely inspire them even more to continue doing their job well. Regards, LIZA

London, United Kingdom
Reviewed 22 July 2016

We were left in a room with no air-conditioning in the heat of summer. We were repeatedly told it was not possible to move room, as the hotel was full, and that the air-conditioning would be fixed shortly. After repeated attempts, it wasn't fixed, and we were left unable to sleep in the intolerable heat. We appreciate that sometimes mechanical...

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Thank Matthew T
Reviewed 16 July 2016 via mobile

Whenever we go to AQaba we must go here. Employees used to dress like Popeyes sailors - miss it but I expect they don't! Great sea food, reasonable prices. Fisherman a platter includes sea food soup & salads & sea bream with chips! Even dessert when available. Finished with mint tea WOW

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Thank Michelle O
liezl p, Front Office Manager at Captains Hotel, responded to this review

Dear Michelle, Thank you for taking the time in writing your review, it is always heartwarming to know that our guest are satisfied with the services. We look forward welcoming you back and hopefully it will be anytime soon.

Tyreso, Sweden
Reviewed 11 July 2016 via mobile

The hotel is located in the center of Aqaba, close to an area with lots of restaurants. The hotel has a small but nice pool area. The staff was very friendly and helpful. Breakfast was ok, with a big plus for the chef that made omelets. We where upgraded to a suite with a large terace. The furniture on the...

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Thank Mundisum
liezl p, Front Office Manager at Captains Hotel, responded to this review

Dear Mundisum, Thank you for taking the time in writing your review and for sharing with us your experience during your stay. It is always heartwarming to know that our guest are satisfied with the services we received which inspire us even more to continue doing our job well. And we valued your feedback regarding the furniture in the terrace...

Knoxville, Tennessee
Reviewed 22 June 2016

There were hardly any other people staying here when we visited, so the hotel staff were super friendly and ready to help us at every turn. I had an adapter, but Jordan apparently has about 5 different possible electrical outlets, and my adapter did not fit the outlets at this place. So, the front desk charged our phones for us!...

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1Thank LadyDarcy
Reviewed 15 June 2016 via mobile

A bit slow service but good location don't forget to get triple plug adapter for your iPhone good breakfast small pool,everything is close by,no activity to do no gym, good air conditioning, affordable but if you can spend little more to get something by the beach would be better.

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1Thank Ayman S

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Internet
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from Captains Hotel staff and other travellers.
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Questions? Get answers from Captains Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upper floor rooms have great views and poor wifi signals”
2006TravelBug, 12 Apr 2017 | Read review
“High up rooms on the side might be quieter”
Jactam, 26 Nov 2016 | Read review
“Fourth floor rooms have quiet a/c Interconnecting rooms aren't soundproofed”
909samanthas, 12 Sep 2016 | Read review
“no clue... check for rooms... I always do... mostly...”
CaroG719, 12 Jan 2016 | Read review
“Get a Sea facing room.”
zafira786, 26 Aug 2015 | Read review
5 of 5