About

4.5

#11 of 88 onsen ryokans in Takayama

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Cleanliness

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We are oprating Hot spring japanese Hotel.here is old traditional House.There is a lot of nature around Hotel. We provide Jpanese style foods"WASYOKU"

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Property amenities

Free parking

Parking

Free High Speed Internet (WiFi)

Hot bath

Restaurant

Non-smoking hotel

Shared bathroom

Laundry service

Wifi

Room features

Air conditioning

Desk

Safe

Refrigerator

Flatscreen TV

Bath / shower

Complimentary toiletries

Hair dryer

Room types

Non-smoking rooms

Family rooms

Good to know

HOTEL STYLE

Romantic

Family

Languages Spoken

English

Location

440-1 Okuhida Onsengo Kansaka, Takayama 506-1421 Gifu Prefecture

Name/address in local language

Getting there

Matsumoto Airport22 miSee all flights

Toyama Airport34 miSee all flights

Car HireSee all Takayama car hire

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Nearby restaurants

See all nearby restaurants

Nearby attractions

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4.4 miBodies of Water

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75Reviews8Q+A9Room tips

Reviews
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Simon wrote a review May 2023

Valencia, Spain6 contributions1 helpful vote

Real onsen experience at a very reasonable price

This is a difficult place to review. It is I think a real Japanese onsen experience for a very reasonable price. The staff were consistently helpful, though sometimes not present and sometimes a little challenged by language barriers (but that's my fault not theirs). I specified a Japanese style room and was delighted with the size, though less so with the comfort of a futon bed (again my choice and to be expected). There are two public baths and two private. The latter are very cleverly not bookable but simply available if the key is present and not if in use and the key has been taken. In addition there is a library where you can sit and work or correspond in comfort. Meals are basic and *very* Japanese. The kaiseki dinner was probably worth it at the price. Breakfast is a real challenge as it is 100% Japanese. I'd say every non-Japanese (and this was the majority) pecked at a little and left most. I know this is a real onsen experience, but I think a simple western option would be welcomed. There are literally no other restaurants or hotels nearby and no lunch is offered so come prepared or take a day trip up the mountain. …

Date of stay: May 2023

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Trip type: Travelled solo

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Jiu Mu X wrote a review Jan 2020

Singapore, Singapore98 contributions34 helpful votes

A beautiful hotel that was not well-maintained

When we alighted from the bus, we were welcomed by the tranquility of the laid back town. The hotel was about 5 minute walk from the bus stop. It was a beautiful traditional hotel had many insta-worthy spots. Staff were helpful and polite. Food was simple and satisfactory. Room was spacious and pleasant. All were good except for the cleanliness of the place. It was not acceptable by the Japanese standard. The mattress was stained, bugs were crawling in the room and toilet, the carpet at the public area did not look clean... I like this hotel very much. If the management could improve the cleanliness of the place, it will be an ideal place for people who are visiting the Shinhotaka Ropeway to stopover for a night or two.

Date of stay: November 2019

Value

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

1 Helpful vote

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Bobludovic wrote a review Dec 2019

Cluj-Napoca, Romania48 contributions34 helpful votes

Very nice hotel in an awesome landscape

Pro Huge room Nice landscape A lot of service Good food Good sake Professional service and very friendly This county is amazing Number of hot spring in the hotel Con Equipment old Amount of bug and insect in the room is just amazing

Date of stay: November 2019

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Service

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ManonFF wrote a review Nov 2019

Brackley6 contributions1 helpful vote

Good onsen in Japanese Alps

We arrived at Kazeya soaking wet, after a wonderful day hiking in Kamikochi, so the warm baths (onsen) were an absolute delight. One is enclosed in a wooden structure, while the other one is in the open air. There are also a small garden and living areas to enjoy, and it seems we've missed the "public" onsen (open to all, women and men separate). Maybe some clearer explanations at reception would have been useful. The Japanese-style room was nice, clean and very large, with toilets and shower. The dinner was a big disappointment (we didn't go for the full "special" one), as it felt like "Japanese cuisine for westerners" and not the authentic Japanese experience we were hoping for. Other than that, a very pleasant experience. Don't be fooled by the pictures, the ryokan is actually situated within a kind of hotels complex, all apparently dedicated to hot baths, although it doesn't really spoil the experience. The bus stop is about 5 minutes walk, so the ryokan can be quite easily reached by public transports.…

Date of stay: September 2019

Location

Cleanliness

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Room Tip: Looks like some rooms have a private bath - worth asking when booking!

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uday911 wrote a review Nov 2019

Bangalore, India66 contributions30 helpful votes

Affordable in the Alps but old

This is an old Ryokan in the Japanese Alps. They have free mountain bikes you could take around the area. The bus stops very close to the property and can walk easily with your bags. The property itself is quite old but pleasant. They have a private onsen which is great after a long day. Food served is good and is included in the price. WiFi in the rooms is weak but ok near the reception.

Date of stay: November 2019Trip type: Travelled as a couple

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synergy wrote a review Aug 2019

Pensacola, Florida496 contributions294 helpful votes

+1

You could stay here, but............

So, this old roykan hotel is part of five, maybe six cooped group of family hotels; hence the name Kazeya Group. The one my wife and I stayed in is supposedly the oldest. The manager said it’s over 150 years old, so that’s pretty cool. Don’t arrive here before 3:00 pm, as no one will be here to great you or even care that your in the building prior to three PM. It’s all about the timing, and that’s okay. Just know that, this location is severely remote with a very short street of nothing but other hotels, mostly old family owned type roykan style hotels. There is a small village down the road about 1.5 Km away, near a raging river and a blue and a red and a yellow bridge with a liquor and grocery store close by. Back to the “hotel”/roykan. The place is very dated, but functional. The staff, a couple of young male Tibetans who are here working for the Japanese staff. It’s hard to say who owns this cooped chain. As several has stated here on the reviews, it’s extremely difficult to converses with the staff. The Tibetans speak Japanese to an understandable degree and speak English with minimal clarity, often confusing at best. We managed; they got it, and so did we. They work for he Japanese’ staff, and they interact with the “foreign” guests, as the Japanese staff only interact with the Japanese guests. It’s almost as if the foreign guests don’t exist. At our first arrival, and we arrived at 2:40, we stood in the lobby alone. At exactly 3pm, lights started coming on and one of the Tibetans came to the front desk to check us in. He was very helpful and showed us the facility, including the Onsens, both inside and out. He took us to our room, but did not assist us with luggage, in fact he didn’t even ask if we need anything. Is more of a “self service” roykan at best. Now, don’t get me wrong, it is a Japanese old traditional roykan with onsen’s, and it’s in the middle of almost no where, and it is Japan, after all. So, it’s about as traditional and old as one can hope to stay at and still have some conveniences, all the while visiting the area. There are two private onsen’s, which are wonderful. There’s a public bath too. We had the outdoor private onsen to our selves both nights and this was amazing! Now they say these are authentic onsen’s, as in the hot spring water. I can’t really speak to this. I can say that the water is extremely clear, clean, warm and without any sediment or odor. I’m no expert on wether it’s real spring water from the volcanic hot springs, as so places claim this to be. In any case, the I onsen’s were amazing. Could you find better? I’m certain you could, for more money and with more crowds. Again, the first nights dinner was great, as was the first breakfast. We had a really bad nights sleep the first night. The walls are very thin and there’s hardly any sound proofing. There was a woman in the next room talking at midnight and disturbing our sleep. She only wound down after I got up and started walking around the room and talking loid myself. I guess she got the hint. We were finally able to get a few hours sleep. Dinner the first night was great. We had the single item with the trimmings, the Hida Beef, at 3500 yen per person. Breakfast the next morning was wonderful! Yes the meals really increase the cost of the stay, in fact I think they cost more than the room, not certain. We toured the area, had a great day and came back to the room on he second day around 3pm. We came back early so we could spend time in the onsen, which was the main highlight of the facility. After our onsen visit we still had 1.5 hours till dinner. Dinner begins at 6:30 pm. We had to select what time we were going eat, and the same is the case for breakfast; we chose 8am for breakfast. The second nights dinner was horrible, cheap, with hardly any decent items worth eating. It was chicken thigh and veges. They took raw chicken trimmings from a thigh and placed it in a bowl of luke warm water with some mushrooms and sprouts, and placed it on one of those candle cookers, to heat up. We had a few selections of pickled veges, along with one slice of orange, hot tea, and a bowl of boiled chicken liver, which was so bitter and hard to taste. We wouldn’t dare eat raw chicken, even blanched, so that was out. They brought us a plate with one fatty piece of chicken thigh, chucked up and slopped with teriyaki sauce. There was a bowl of rice. And there were three pieces of cold potatoes, small, about the size of a tablespoon. That’s it. All this for 2800 yen per person. The previous nights Hida Beef had several small dishes of veges, two types of soup and rice and a few other small dishes of ornamental pickled veges. His meal was good. During our first nights meal we encountered an unwelcome guest. There were only three tables in the dining area with guests as there weren’t many guests staying here. In the middle of the dining room, on the floor, was a six legged creepy crawler about the size of a kitchen spatula, just walking around the dining room, like it was looking for a meal. All two Japanese guest immediately got up and left. My wife and I got up right after them, and we walked out only to find that the creature was following us. I stopped to watch, and I took some pictures of this thing. The staff came out to us to let us know that the bugs were not poisonous. After this, all the other guest left. We headed right for our room and that’s where we remained till morning. It’s really unfortunate that this place is a bit run down, as it could be something pretty nice. The staff doesn’t really have good customer service. Yes their polite, and have good manners, etiquette, but they just don’t have the sense of doing anything more than they feel necessary. So you get what you get and nothing more. Like the old saying goes, “that’s all you get for a quarter”. The room we had was supposedly their best. Too # “ichi”, one in English. It is two rooms and a full bathroom, small but adequate. It’s old, but has two AC units. The towels are thin and harsh. There’s no reception for the TV to speak of, not that we cared. The tatami mats and bedding is old, stained. The rooms clean, just worn down, with no real updating in place, anywhere. All the doors and windows are dirty on the outside. The inside is clean. The Ukata robes are old, washed out, as are the linens. Toilet paper and paper towels are cheap and ruff. The futons, well there just a one inch worn mattress with a sheet and a down comforter thrown on top, which was entirely too hot to sleep under, even with the AC running all night. The cooler is weak, but will cool. The little bench to sit on will only hold one person, unless you and your guest are thinner than Twelve inches wide on the rear end. There is a tatami mat table and a few low riding chairs. The noise level is not good; it’s loud as S Hi T when people are walking around and end when they’re in they’re own rooms and talking. We check out in the morning, after two nights, thank God! We did like the outdoor private onsen, and the first nights dinner, and breakfast. Would we stay again? NO! We’re now heading to the Garden Inn Marriott in Hakuba. Yay!!! Maybe we’ll get some sleep and good service there!…

Date of stay: August 2019Trip type: Travelled as a couple

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

1 Helpful vote

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Tomoko wrote a review Jun 2019

11 contributions6 helpful votes

It was far below what I had expected after reading reviews and chose to stay here. Big disappointment.

I wanted to find a place to stay close enough to visit Takayama and Kamikochi. After looking at reviews I chose Kazeya but the staff who checked us in was a total idiot probably because he did not speak well enough Japanese nor English. Also their breakfast time was 8am or 8.30am which is too late if you want to go to mountains. It took me more than 10 mins to make it to 7.30am and the reception staff going up and down to the kitchen and kept us standing. I would have been happy if they just had made a packed simple breakfast. The food they serve was mediocre to say the least. It might seem good to non Japanese tourists which I noticed was the majority but not to Japanese. I could cook a better food. The room was spacious enough with tatami room with two beds with a toilet and a bath but they did not clean the room nor the bathroom after we came back the second day from Kamikochi. I think it is overrated because it looks Japanese to foreign eyes.…

Date of stay: June 2019

Location

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Trip type: Travelled as a couple

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Angel P wrote a review Jun 2019

Wye River, Australia98 contributions36 helpful votes

Great location

This is a very quiet ryokan tucked in the mountains the rooms are large in comparison to some we have stayed in however, it would be nice to have been able to open windows instead of running aircon. Th flyscreens have many holes. Unless you have a car you are limited to eating at the ryokan.

Date of stay: June 2019Trip type: Travelled as a couple

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PAK wrote a review Jun 2019

Portland, Oregon35 contributions15 helpful votes

+1

Beautiful ryokan in Japanese alps we could afford

We stayed 1 night at Kazeya in May 2019 and wish it could have been more. The inside of the ryokan was gorgeous with shiny dark woods, and the rooms were large and nicely designed. The kaiseki dinner and breakfast were excellent, and we soaked long in the onsens. It was great value for what we received. Recommended! The 360 view from the nearby Shin-Hotaka ropeway was inspiring!

Date of stay: May 2019

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Trip type: Travelled as a couple

Room Tip: We liked our garden view room.

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seigwailo wrote a review May 2019

Paris, France271 contributions169 helpful votes

Great Kyokan & Onsen experience

This seems to be quite a popular place, with tourists from all walks & origins. They do have a great location, flanked by mountain upside, a river downside. We came here for its somewhat famous Onsen, drawing upon the source many meters above on the hillside, which sprouts out of the rock surrounding the Ryokan, at over 40 deg cel. The establishment is very big but feels so cozy. They can prepare food for you and are very welcoming. Rooms are warm, thanks in part to the hot natural waters running all the way under the Ryokan. It's worth staying at least a day or so for the experience.

Date of stay: February 2019

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Trip type: Travelled as a couple

Room Tip: you might ask for a view of the valley below

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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