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128 Reviews from our TripAdvisor Community

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Showing 4: English reviews
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 June 2016

The hotel is located more near the railway station. They provide pickup service at the railway station. We arrived by car, the staff immediately recognize me and provide parking service. During check-in, Female customers may pick up YUKATAs (colorful Japanese bathrobe). You can wear YUKATA and GETA (Japanese clogs) and hang around this little onsen town, feel like a real... More 

Thank skchen1854
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 March 2015

This is a fantastic inn/hotel. Wonderful staff, beautiful large rooms. Fantastic collection of art. Incredible Kaiseki food! Clean, comfortable, classy. A lovely onset macho too. If you could be there during cherry blossom season, WOW.

Thank dougiedd
Cronulla, Australia
Level Contributor
135 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 21 January 2014

Shiraishiya shows you what Japanese service and hospitality are about. No matter most of the staff struggle with English, someone will be there to understand what you need and they'll deliver what you need, while always making you feel comfortable and welcome. I stayed in a beautiful tatami suite, the onsen baths are great and I loved the 7 or... More 

1 Thank Ch4muy0
Tokyo, Japan
Level Contributor
219 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 19 July 2013

We stayed here one night for sightseeing in Shimane. The stay includes Onsen(hotspring), dinner, and breakfast. The room is traditional Japanese style room w clean two futons, bathroom, and shower. I really loved how they treated the seasonal ingredients and used all local produce in their meals. After the dinner the hotel presents Japanese traditional dance and sings in the... More 

Thank Ellie_in_Tokyo

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Additional Information about Shiraishiya

Address: 44-2 Tamayu-cho,Tamatsukuri, Matsue 699-0201, Shimane Prefecture
Region: Japan > Chugoku > Shimane Prefecture > Matsue > Tamatsukuri Onsen
Price Range: £142 - £337 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Shiraishiya 2.5*
Number of rooms: 73
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Hotel Style:
#2 Top resorts Hotel in Matsue
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Questions & Answers

Here's what travellers have asked, with answers from Shiraishiya staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Japanese room”
  • Japanese Room
 of 5 bubbles skchen1854, 26 Jun 2016 | Read review
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