We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

ANA Crowne Plaza Hotel Chitose

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
ANA  Crowne Plaza Hotel Chitose
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

267 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 86: English reviews
Singapore
Level Contributor
531 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 454 helpful votes
Reviewed 3 days ago NEW via mobile

We booked this hotel due to its proximity to the chitose airport. We flew into Hokkaido at 4pm and thus, wanted a place that's pretty close to the airport to have a good rest after a long flight. There is a free shuttle bus from the airport to the hotel which only took about 10 minutes drive. Right beside the... More 

Helpful?
Thank alanyeo76
Sapporo
Level Contributor
71 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 4 weeks ago via mobile

I just finished a night at the ANA Crowne Plaza Chitose, before an early flight out this morning. The hotel is in Chitose town, close to the airport and an hour from Sapporo by car. The hotel is large and is visible from most of the city because of its height. My room, 1029, was nicely appointed, warm (important in... More 

Helpful?
1 Thank xClark-Griswoldx
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, More 

Kuala Lumpur, Malaysia
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 24 October 2016

Modern hotel with all basic amenities provided. Good service from hotel staff. Wonderful breakfast with good quality food. Hotel provides shuttle to airport which is just a 10 minutes ride away. Pls remember to make reservations at the front desk ahead of time to ensure you get the seats.

Helpful?
Thank gwen2015
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, More 

Muntinlupa, Philippines
Level Contributor
100 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 2 October 2016

We checked in the evening as a part of a group that stayed overnight here direct from the New Chitose Airport, as our final destination was Sapporo. Dinner at the restaurant immediately upon arrival was delicious and visually attractive. The lobby was impressive with its high ceiling and the hotel had a zen feel which is common for Japanese hotels.... More 

Helpful?
Thank miketri722
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, More 

Singapore, Singapore
Level Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 9 September 2016 via mobile

The hotel provides shuttles to and from the airport (mornings from hotel to airport and evenings from airport to hotel). ~15mins ride from CTS. Service is great and rooms are relatively spacious by Japan standards. There are a couple of eateries nearby like Yoshinoya etc.

Helpful?
1 Thank feizhu
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, More 

Bozeman, Montana
Level Contributor
128 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 7 September 2016

We stayed here one night on arriving from overseas. We did not realize, but apparently we could have taken a free shuttle bus from the airport. We just used a taxi, which was fine. We had a super nice and quiet room where we slept great! I was a little surprised that the staff seemed a little more aloof than... More 

Helpful?
Thank J S
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, More 

Utah
Level Contributor
260 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed 28 August 2016

On the plus side, the hotel staff are very friendly and helpful. The breakfast buffet is outstanding even if a bit light on the pastries for those who crave a Danish every morning. Nice bedside light for reading (personal make-or-break criteria) though some of the furnishings were a bit frayed. The room itself was rather small, but that is typical... More 

Helpful?
Thank Barbara W
IHGService, Guest Relations Manager at ANA Crowne Plaza Hotel Chitose, responded to this review

Dear Barbara W, We appreciate you taking the time to write a review of our hotel and for choosing our hotel for your travel needs. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. I am happy to read you liked our friendly and helpful... More 

Minneapolis, Minnesota
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 August 2016

I recently stayed at the Crowne Plaza Chitose and it was a wonderful stay. The staff was super great. Most of them don't speak a lot of English but they were all eager to help. Mr. Iwasaki was especially helpful. I was not able to book a local tour because I don't speak Japanese but he called the tour company... More 

Helpful?
Thank Bob S
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, More 

Hong Kong, China
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 6 August 2016

The best part of this hotel is that there is free shuttle bus service to and from the airport. Staff is nice and helpful. They are very professional. The pictures of the rooms look bigger than the actual room and the rooms are dated.

Helpful?
Thank Simon L
IHGService, Guest Relations Manager at ANA Crowne Plaza Hotel Chitose, responded to this review

Dear Simon L, Thank you for posting a review of our property. We strive to ensure all of our guests needs are met and we are pleased to know that our shuttle and staff service contributed to making your stay that much more comfortable. Please accept our deepest for not exceeding your expectations, especially with the size and overall condition... More 

Bangkok, Thailand
Level Contributor
238 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 3 August 2016

Our flight back is early in the morning so we decide to stay here so we don't have to wake up very early. It is located about 5 min walk from Chitose station and 2 stations away if you come from airport. It is around 30 min from Sapporo city centre. Be aware that train from Hakodate do not stop... More 

Helpful?
1 Thank Itthinan A
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely More 

160 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (116)
Viewed
View from Room (9)
Viewed
Hotel & Grounds (11)
Viewed
Bathroom (9)
Viewed
Room/Suite (25)
Viewed
Dining (13)
Viewed
Other (49)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (44)
Viewed
Room/Suite (18)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (7)
Viewed
Dining (7)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Chitose hotels
Air Terminal Hotel
#2 of 22 in Chitose
387 reviews
Chitose Airport Hotel
#10 of 22 in Chitose
118 reviews
Show Prices
Show Prices
Show Prices
Hotel Area One
#13 of 22 in Chitose
107 reviews
Shikotsuko Onsen
Lake Shikotsu Tsuruga Resort Spa Mizu no Uta
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Smoking rooms available
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Standing marked at the air gateway of Hokkaido, the ANA Crowne Plaza Chitose combines convenient location with an array of fantastic facilities. Housing over 280 spacious guest rooms in its modern interior, the hotel aims to meet the needs of every business and leisure traveler with its high quality of service and comfort. . The Chitose , so named after the hotel s location, is one of the largest banquet rooms in the area boasting a tremendous seating capacity of 1000. Appropriate for any function, the banquet rooms at the ANA Crowne Plaza Chitose may vary in proportions but the state of the art equipment and quality service remain unchangingly excellent. A choice between the Western, Chinese and Japanese restaurants will whet any appetite and please any palate, with dishes created from the freshest ingredients. Enjoy each enticing morsel of Hakkaido s seasonal delicacies as prepared and presented for your satisfaction. After, relax enjoy a cocktail at the lounge as you complete any evening with a magnificent view of Chitose surrounded by nature. ... more   less 

Additional Information about ANA Crowne Plaza Hotel Chitose

Address: 2-2-1 Hokuei, Chitose 066-0036, Hokkaido
Region: Japan > Hokkaido > Chitose
Price Range: £57 - £155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Hotel Chitose 4*
Number of rooms: 288
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Travelocity, IHG, Agoda, Odigeo, JAPANiCAN and Priceline so you can book your ANA Crowne Plaza Hotel Chitose reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Chitose
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from ANA Crowne Plaza Hotel Chitose staff and other travellers.
7 questions
Ask a question

See all questions (7)

Questions? Get answers from ANA Crowne Plaza Hotel Chitose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have a better view”
 of 5 bubbles tourtheworld-74, 9 Feb 2016 | Read review
“you can see whole Chitose city at night time from your big Window! Enjoy”
 of 5 bubbles nantadear, 3 Jun 2015 | Read review
“Our group had several rooms and all were happy with their rooms”
 of 5 bubbles TJB2, 23 Feb 2015 | Read review
“I don't know. For some reason we were given an upgrade. In japan if you do not smoke, a non-smoking room is important”
 of 5 bubbles 547susanb547, 15 Aug 2014 | Read review
“Great views on higher floors.”
 of 5 bubbles yiching, 22 Mar 2014 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay