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ANA Crowne Plaza Hotel Chitose

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278 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Sydney, Australia
Reviewed 4 days ago NEW

Nice Hotel located close to Chitose Airport but it still a good 10 minutes drive away from the Airport Terminal itself. There is a complimentary shuttle bus that has a set time table and is user friendly. Rooms are well appointed and have everything you will need for a short stay including high speed wifi, television etc. My family of...

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Helpful?
Thank Matt L
Reviewed 1 week ago

Location is good. It's just next to Aeon mall, and near the New Chitose Airport. Carpark is free. Check in check out process is simple and fast. The room is just so so, but it's not pricey. It's a good choice to stay for early flight. There is a hot food vending machine on the lobby floor. It's a good...

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Thank dingding78
Reviewed 1 week ago via mobile

Room are average, bathroom a bit old and not bright enough. But near airport, and one stop JR away from outlet. Hotel has shuttle bus to airport but better book in advance. Down stair is Aeon, good to hang out for a day.

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Thank beckytang
Gold Coast, Australia
Reviewed 2 weeks ago via mobile

Spent the night in Chitose at the ANA Crowne Plaza after skiing for the week in Hokkaido. The staff are polite and a their are options on dining. A must is a drink in the Astral Bar on the top level of hotel, providing a wonderful view of the city. fortunately it snowed adding to the ambience. Their is also...

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Thank DezGC
Reviewed 2 weeks ago via mobile

Only here for one night but great experience. Rooms are nice although bathrooms are a bit dated. Restaurant on ground floor is great.....good buffet and well priced. The bar on the 11th floor is a nice surprise. Excellent views over Chitose and they have a smoking area which also has cigars. Nice place to relax and enjoy Moët.

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Thank Nmuirhead
Sydney, Australia
Reviewed 2 weeks ago via mobile

I don't know what it is about Japan but it is annoying that hotel rooms and double beds are so scarce. So if you happen to be a couple and have one child - don't expect to get a room with a double bed and a rollaway (even if you ask for it). Hotel in other aspects is fine.

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Thank Christiene
IHGService, Guest Relations Manager at ANA Crowne Plaza Hotel Chitose, responded to this review

Dear Christiene, Thank you for taking the time to express your thoughts and concerns regarding your recent stay. I am glad that you have regarded our hotel to be fine. However, I am truly sorry to read that the type of beds that you were provided fell below your expectations. Rest assured that your comments will be reviewed by our...

Sydney, Australia
Reviewed 4 weeks ago

Stayed here for a week. Not far from Chitose Airport. The location is not the best as it is on a main street, but the train is nearby (900 m) for the line to the airport and Sapporo and has shopping and food nearby. Check in was easy and the staff were great, even helping when the cleaners laundered my...

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Thank raura
Manila, Philippines
Reviewed 6 December 2016

After a short stopover in Tokyo, we finally arrived at Hokkaido’s international airport located in Chitose. We were part of a big group tour package during this 6-day vacation. We stayed at the nearby ANA Crowne plaza hotel for our first night. A nice Japanese dinner was served at the hotel restaurant when we arrived. The room was Japanese standards...

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Thank GreenThumb331
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Singapore
Reviewed 1 December 2016 via mobile

We booked this hotel due to its proximity to the chitose airport. We flew into Hokkaido at 4pm and thus, wanted a place that's pretty close to the airport to have a good rest after a long flight. There is a free shuttle bus from the airport to the hotel which only took about 10 minutes drive. Right beside the...

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Thank alanyeo76
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely

Sapporo
Reviewed 1 November 2016 via mobile

I just finished a night at the ANA Crowne Plaza Chitose, before an early flight out this morning. The hotel is in Chitose town, close to the airport and an hour from Sapporo by car. The hotel is large and is visible from most of the city because of its height. My room, 1029, was nicely appointed, warm (important in...

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1Thank xClark-Griswoldx
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Standing marked at the air gateway of Hokkaido, the ANA Crowne Plaza Chitose combines convenient location with an array of fantastic facilities. Housing over 280 spacious guest rooms in its modern interior, the hotel aims to meet the needs of every business and leisure traveler with its high quality of service and comfort. . The Chitose , so named after the hotel s location, is one of the largest banquet rooms in the area boasting a tremendous seating capacity of 1000. Appropriate for any function, the banquet rooms at the ANA Crowne Plaza Chitose may vary in proportions but the state of the art equipment and quality service remain unchangingly excellent. A choice between the Western, Chinese and Japanese restaurants will whet any appetite and please any palate, with dishes created from the freshest ingredients. Enjoy each enticing morsel of Hakkaido s seasonal delicacies as prepared and presented for your satisfaction. After, relax enjoy a cocktail at the lounge as you complete any evening with a magnificent view of Chitose surrounded by nature. ... more   less 

Additional Information about ANA Crowne Plaza Hotel Chitose

Address: 2-2-1 Hokuei, Chitose 066-0036, Hokkaido
Region: Japan > Hokkaido > Chitose
Price Range: £60 - £154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Hotel Chitose 4*
Number of rooms: 288
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Also Known As:
Crowne Plaza Chitose
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Questions & Answers

Here's what travellers have asked, with answers from ANA Crowne Plaza Hotel Chitose staff and other travellers.
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Questions? Get answers from ANA Crowne Plaza Hotel Chitose staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have a better view”
 of 5 bubbles tourtheworld-74, 9 Feb 2016 | Read review
“you can see whole Chitose city at night time from your big Window! Enjoy”
 of 5 bubbles nantadear, 3 Jun 2015 | Read review
“Our group had several rooms and all were happy with their rooms”
 of 5 bubbles TJB2, 23 Feb 2015 | Read review
“I don't know. For some reason we were given an upgrade. In japan if you do not smoke, a non-smoking room is important”
 of 5 bubbles 547susanb547, 15 Aug 2014 | Read review
“Great views on higher floors.”
 of 5 bubbles yiching, 22 Mar 2014 | Read review
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