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ANA Crowne Plaza Hotel Kushiro

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ANA Crowne Plaza Hotel Kushiro
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249 Reviews from our TripAdvisor Community

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Showing 29: English reviews
A TripAdvisor Member
Reviewed 12 August 2016 via mobile

employees there are good. my inquiries are answered well via e-mail and therefore the itinerary is set before my arrival, making my trip really fun and comfortable. location is also good - not is a busy area but in a walkable distance, so that I could have a both tranquil and convenient trip.

Helpful?
Thank A TripAdvisor Member
ANACP釧路, フロント オフィス マネージャー at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear guest, Thank you for choosing to stay with us. We are very happy to hear your enjoyed your Kushiro visit. We are appreciated your feedback, and it will be shared with our team. We're looking forward to welcoming you back soon. Sincerely, More 

Singapore
Level Contributor
65 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 3 August 2016

The hotel was fine. Room, service, breakfast (small selection) - everything worked in perfect harmony as what one would except from ANA branding. I drove and realized the underground and outdoor parking were small. Hence if you were back late, you might have a parking problem. There were plentiful external paid parking around though. Certain staff spoke limited English. Views... More 

Helpful?
Thank HXZ_HZX
ANACP釧路, フロント オフィス マネージャー at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear HXZ_HZX, Thank you for choosing to stay with us and for taking the time to post your generous comment. We are very happy to hear that you enjoyed your stay. We're sorry to cause you such inconvenience about our underground parking. Also, we apologize some of our staffs were unable to communicate in English. We appreciate your patronage and... More 

Singapore, Singapore
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 26 July 2016

The view of the harbour was good. I made use of this hotel to laze in Kushiro without doing much as part of the mid trip break. Foodwise at Del Nord is good. Nice cakes they have there. and great pillows and bed.

Helpful?
Thank Zahid U
ANACP釧路, フロント オフィス マネージャー at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear SoloUgz, Thank you for posting a kind feedback. We're very happy to hear you liked the view and our restaurant Del Nord. It's a great ecouragement for all of us and will be shared with our team. We are looking forward to seeing you in near future. Sincerely, More 

Montreal, Canada
Level Contributor
175 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 24 July 2016

The rooms are small but comfortable. When I say small, I mean compact: you have to walk over your suitcase to access the bathroom. Your carry-on fits in the broom sized closet. The staff at reception is friendly. The restaurant 'DEL NORD' on ground floor has friendly staff and english menu. The food has been great and the lunch buffet... More 

Helpful?
Thank MapleTravels
ANACP釧路, フロント オフィス マネージャー at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear MapleTravels, Thank you for choosing to stay with us and for posting your valuable feedback. First of all, we sincerely apologize for the unpleasant experience you had at UNKAI and Begins. We have communicated and shared your comments with department heads in order to educate our employee for the purpose of serving non-Japanese guests better. We would like to... More 

Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 July 2016 via mobile

I stayed two nights here in a deluxe corner room with large windows oversee the harbor and the sea beyond. And it was then during the winter season with heavy snow, so the view was fantastic and unforgettable. The staffs are very friendly and check in was fast. I booked through IHG website and got a very good deal around... More 

Helpful?
Thank digimana
ANACP釧路, Reservation at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear digimama, Thank you for choosing to stay with us, and for posting the feedback with great information. We appreciate your kind comment, and it wiil be shared with our team. Summer in Kushiro is also nice. It is lot cooler than main land Japan, and many people visit Hokkaido because of it. We are looking foward to seeing you... More 

Los Angeles, California, United States
1 review
Reviewed 8 July 2016

I stayed two nights here in deluxe corner room with large windows oversee the harbor and the sea beyond. And it was then during the winter season with heavy snow, so the view was unforgettable. The staffs are very friendly and check in was fast. I booked through IHG website and got a very good deal around $50, but no... More 

Helpful?
Thank GINNIEFAN
ANACP釧路, Reservation at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear GINNIEFAN, Thank you for choosing to stay with us, and for posting the feedback with great information. We appreciate your kind comment, and it wiil be shared with our team. We are looking foward to seeing you again, soon. Sincerely, Megumi Serita More 

Malaysia
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 13 May 2016

As usual city hotel for Kushiro - ANA Crowne Plaza did not have any gym or swimming pool facilities. We stay there for one night, enjoy the set dinner in the restaurant. The biggest shopping in this Town is just located beside the hotel, but too bad we checked in quite late and the mall is close. But there is... More 

Helpful?
1 Thank Sventang
ANACP釧路, フロント オフィス マネージャー at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear Sventang san, Thank you for choosing to stay with us at ANA Crowne Plaza Kushiro. We are very happy hear that you like our little town. I also have noted your comments and we will make every effort to provide you with an improved experience during your next stay with us. Thank you for your feedback. We're looking forward... More 

London
Level Contributor
57 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 23 February 2016

Kushiro is pretty quiet to say the least and so finding a Crowne Plaza was surprising but I managed to book this hotel using my IHG points and it was great. The room was lovely, overlooking the harbour, it's positioned opposite the shopping mall, and on an evening locals sit along the harbour there eating dinner and BBQ'ing their catch.... More 

Helpful?
Thank dazzpauls
ANACP釧路, Front Desk at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear dazzpauls, Thank you for staying with us at ANA Crowne Plaza Kushiro, and also for your loyalty as an IHG member. We are very happy to hear you liked our room and the view. We look forward to welcoming you back in near future. Sincerely yours, More 

Hong Kong, China
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 August 2015

We drove to the hotel and was welcome by several male staff at the entrance for helping to unload luggages, guiding to parking and passengers to lobby. They were friendly, helpful and efficient. We stayed in deluxe seaview room. Room was clean, spacious and was located at the corner, with a nice view of the pier and ocean. We got... More 

Helpful?
Thank anthony C
ANACP釧路, Front Office Manager at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear anthony c Thank you for ANA crowne plaza Kushiro. We are grateful for your review and so happy to hear you enjoyed staying at our hotel. We are looking forward to welcoming you back in hear future. Yours Sincerely, More 

Abu Dhabi, United Arab Emirates
Level Contributor
145 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
Reviewed 7 August 2015 via mobile

Stayed here for a night last week, and enjoyed my stay. Rooms are functional and slightly larger than the usual Japanese hotel rooms. It was extremely hot on that day, and the ac could not cope with the heat...the room was stuffy and the aircon did not work proposals.

Helpful?
Thank AngmohofArabia
ANACP釧路, Front Office Manager at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear AngmohofArabia, Thank you so much for choosing ANA Crowne Plaza Kushiro.We are delighted to know you enjoyed your stay, but we apologise for the air conditioner not working properly. We are addressing the areas with the relevant departments internally in order to improve the situation. We hope to have an oppotunity to welcoming you back in future. Yours Sincerely, More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Smoking rooms available
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Lying adjacent to the Kushiro s Fisherman s Wharf, the ANA Hotel Kushiro is the largest hotel in its area and a favorite amongst many who visit the city on the east coast of Hokkaido. A stay promises a memorable experience with the high quality of service and elegance that is synonymous with the ANA chain of hotels.The classic exterior houses a spacious atrium lobby and 180 of the largest guest rooms in Kushiro specially designed for comfort, each of which boasts spectacular views of the harbor and its natural surroundings. Banquet halls of varying sizes facilitate every manner of event from simple parties to wedding receptions to seminars. The first-class teppanyaki restaurant is a must-try amongst the several restaurants that boast the freshest seasonal seafood and other fare to satisfy the palate. Complete your evening with a variety of quality spirits and cocktails and soak in the breathtaking seascape.The ANA hotel Kushiro is conveniently located just a 10 minute walk from JR Kushiro Station, with Kushiro Airport just a half hour away by car. ... more   less 

Additional Information about ANA Crowne Plaza Hotel Kushiro

Address: 3-7 Nishiki-cho, Kushiro 085-0016, Hokkaido
Region: Japan > Hokkaido > Kushiro
Price Range: £38 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ANA Crowne Plaza Hotel Kushiro 3.5*
Number of rooms: 180
Reservation Options:
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Also Known As:
Kushiro Ana Hotel
ANA Crowne Plaza Hotel Kushiro Japan - Hokkaido
Hotel Style:
#2 Family Hotel in Kushiro
#4 Romantic Hotel in Kushiro
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Questions & Answers

Questions? Get answers from ANA Crowne Plaza Hotel Kushiro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors facing the harbour”
 of 5 bubbles HXZ_HZX, 3 Aug 2016 | Read review
“rooms on the river side, for the calm view”
 of 5 bubbles MapleTravels, 24 Jul 2016 | Read review
“The hotel is just located right at the harbour of Kushiro, request a room with a sea view would be great !”
 of 5 bubbles Sventang, 12 May 2016 | Read review
“Seaview room, deluxe one is even better”
 of 5 bubbles anthonyc994, 20 Aug 2015 | Read review
“Book directly through IHG hotel group website and request your room preference in comments section.”
 of 5 bubbles RealTimeTraveller, 20 Jun 2015 | Read review
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