We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Win Big When You Book on TripAdvisor

Smile Hotel Hakodate

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Smile Hotel Hakodate
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

288 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 59: English reviews
Reviewed 1 week ago via mobile

The hotel is located directly opposite Hakodate JR station. Rooms are extremely clean. Staff speaks good English making check-in checkout fuss free. Room size is very small though. More of a business hotel.

Thank MMMKl
Reviewed 1 November 2016

we stay there for 2 nites,room is clean n neat the hotel is very near to Morning Market, The Brick warehouse and is jus opp the Hakodate Station. Parking is free but now they charge Y500 I don't why, (should not charge) The location is very central if you are driving.Will be back to stay on my next trip

Thank Kwan O
Tauranga, New Zealand
Reviewed 7 October 2016

Great location, clean, good shower and well suited to a 2 night stay. We had 2 single beds and a roll away in our room which was fine for us and our 12 year old son. Located opposite the train station and close to the fish market, it was fine for us. The room was clean, beds were comfortable and...

1Thank antipodeannz
Singapore, Singapore
Reviewed 23 September 2016 via mobile

customer service at Front desk is not helpful at all. When ask for advise or direction they don't seem to be willing to help and gave an unhappy look. Room and toilet Super small. No supply of mineral water. Location: Near JR station. Will not come back again.

Thank Trecillia
London, United Kingdom
Reviewed 28 August 2016

The hotel is located just in front of the station. Staff is kind, but very very little English is spoken. My room was adequately furnished, wifi was good, sheets, towels, yukata were clean but the carpet and other elements of furniture were absolutely not. The carpe especially was really worrysome. Therefore I do not think I would return, not even...

Thank Sumire Y
Anchorage, Alaska
Reviewed 18 August 2016

Stayed for 3 nights in April. Didn't really find anything wrong with it, or perhaps I was just grateful for I couldn't believe how low the price on this hotel was compared to others. Only minor complaint would be that on the day of check out, the elevator was closed for repairs and so I had to haul the luggage...

Thank mtsamaniego
Bangkok, Thailand
Reviewed 20 July 2016 via mobile

Very close to JR hakodate station and the tram station. Easy to walk to fish market about 2 min. Small and looked little bit old but Clean. Easy to go to travel the attractive point of hakodate. Reccommend if you travel in hakodate.

Thank valeerat
Rotterdam, The Netherlands
Reviewed 19 July 2016 via mobile

This worn out old filthy hotel is situated next to the JR station. Everywhere in the hotel the signs of many years of heavy duty are visible. Dirt marks in the carpet, walls and ceiling everywhere. Broken handles, lampcaps, you name it. It's also filthy. Dirt everywhere. The bathroom is full of spots and dirt. Does not feel comfortable. The...

Thank MichielS1
Reviewed 18 July 2016 via mobile

We stayed a night before further connection on Hokkaido. The hotel we left with a smile as we didn't need to stay there longer :) For a night ok but more we wouldn't recommend. Location was very good nevertheless - JR, a lot of restaurants. Good value for a night if you don't expect much.

Thank Sebbosan
Madison, Wisconsin
Reviewed 21 June 2016 via mobile

Stayed one night connecting from Tokyo to Noboribetsu. Major plus is location near JR and morning market. The rest... Room: yes, like most it wad small. We had a twin room with one window. Extremely dated with stains on the carpet. Thin sheets. Mattress was ok - slept well (aside from the earthquake in the middle of the night) -...

Thank katgreen

141 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (140)
Room/Suite (28)
Hotel & Grounds (19)
View from Room (8)
Dining (3)
Bathroom (9)
Other (73)

Management photos: Courtesy of the property manager

All Management Photos (1)
Hotel & Grounds (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hakodate hotels
0.1 mi away
Comfort Hotel Hakodate
Comfort Hotel Hakodate
#12 of 99 in Hakodate
216 reviews
0.1 mi away
Four Points by Sheraton Hakodate
0.9 mi away
Hakodate Grand Hotel
Hakodate Grand Hotel
#5 of 99 in Hakodate
208 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Toyoko Inn Hakodate-ekimae Asaichi
0.1 mi away
Hotel Resol Hakodate
Hotel Resol Hakodate
#19 of 99 in Hakodate
122 reviews
0.1 mi away
Hotel Ekimae
Hotel Ekimae
#29 of 99 in Hakodate
57 reviews
Show Prices
Show Prices
Show Prices


  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Laundry Service
  • Dry Cleaning

Additional Information about Smile Hotel Hakodate

Address: 20-11 Wakamatsucho, Hakodate 040-0063, Hokkaido
Region: Japan > Hokkaido > Hakodate
Price Range: £29 - £82 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Smile Hotel Hakodate 3*
Number of rooms: 271
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, TripOnline SA, Odigeo, Rakuten, JAPANiCAN, Agoda, Travelocity and Priceline so you can book your Smile Hotel Hakodate reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#6 Best Value Hotel in Hakodate
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Smile Hotel Hakodate staff and other travellers.
1 question
Ask a question
Kuala Lumpur, Malaysia
11 months ago

See all questions (1)

Questions? Get answers from Smile Hotel Hakodate staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors is always good”
 of 5 bubbles , 1 Nov 2016 | Read review
“must choose the room facing the JR Station”
 of 5 bubbles choyw732, 20 Jan 2016 | Read review
“Pick the top floor for stunning views”
  • The expansive view from 12th floor
  • Budget hotel still equipped with smart toilet system!
  • Simple bathroom set up
  • The actual view from the room
 of 5 bubbles GMV-GotMyVote, 23 Nov 2015 | Read review
“High floors for an ocean view”
 of 5 bubbles Travel0gic, 14 Jul 2015 | Read review
“Try to get the room that faces the JR station for better sea view.”
 of 5 bubbles 891JonN, 31 May 2014 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay