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Traveller (229)
Room & Suite (46)
Dining (30)
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Overview
  • Excellent67%
  • Very good21%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“private onsen”(19 reviews)
“onsen hotel”(7 reviews)
“open air”(4 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Family Rooms
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Contact Info
Name/address in local language
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Reviews (127)
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35
5
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2
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35
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All reviewsprivate onsenonsen hotelopen airprivate roomgarden viewbig gardenjapanese ryokansnow parkset dinnerrest areaother guestskaiseki dinnerotaru stationprivate hot springshower areaour honeymoontwo nights
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1 - 5 of 46 reviews
Reviewed 3 weeks ago via mobile

The moment you step into the resort, you can expect to be served like royalties. We were given welcome drink at the lobby while they process your check in. Once done, the staff will direct you to your room with your luggages. They will explain...More

Thank YYee86
Reviewed 9 March 2018 via mobile

This hotel is making everything right. From the first step into the lobby, you are greeted with smile and politeness, invite you to the lobby lounge that's full of different Japanese drinks. Rooms, facilities, onsens, food (dinner and breakfast), service are all excellent. The manicure...More

Thank Panda J
Reviewed 28 December 2017

I return back to this Ryokan again since 2013 and after the burnt down. Service is always excellent. The reception were awesome when I check-in around 3:30pm. I went with another family, so they gave me a room for private dining together. Food wise change...More

Thank just_eddie
Reviewed 11 October 2017

Visited Otaru twice, once for the cherry blossom, another time for the snow; and both trips I stayed at the Kourakuen. Rooms: Their private onsen room is lovely, open air facing the garden the same time with total privacy; dinner served In-room kaiseki-ryori was amazing....More

1  Thank Aaron L
Reviewed 20 September 2017

At Kourakuen, the waitress serve Japanese dinner to you in your room. After the dinner, the waitress will make up your bed for you. There is also in-room and public hot spring for your own choice depending on the room type you reserved. I love...More

1  Thank cmchou
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Details
Price range
US$261 - US$741 (Based on Average Rates for a Standard Room)
Hotel Style
#1 Top resorts Hotel in Otaru
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$261 - US$741 (Based on Average Rates for a Standard Room)
Hotel Style
#1 Top resorts Hotel in Otaru
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (229)
Room & Suite (46)
Dining (30)
Business Centre & Event Rooms (2)
Questions & Answers
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Elsss
25 June 2017|
Answer
Response from travelto12345 | Reviewed this property |
Hi. Please look at the hotel website. I do not know the schedule.
0
Votes
SYA1202
13 June 2016|
Answer
Response from Starcluster |
The nearest town is Asarikawa. Walk you dont. However, there is no tourist spot. There is a shop that sells daily necessities and food. If a tourist is Otaru. Here are not within walking distance so far. Bus has ran to... More
0
Votes
Google Translation
Room Tips
"Check-in early...maximise the time spend there..."
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"Private in-room onsen type of room. Book early. Only few of them available"
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"Definitely get the rooms with private onsen pools"
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"Get yourself the private onsen ;)"
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