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ANA Crowne Plaza Hotel Narita

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ANA Crowne Plaza Hotel Narita
ANA Crowne Plaza Hotel Narita
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773 Reviews from our TripAdvisor Community

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Showing 371: English reviews
Santa Clara, California
Reviewed 2 days ago NEW

Well it's an airport hotel and usually that means operating it until everything is worn out or obsolete. ANA Crown Plaza isn't quite there yet, but let's hope there is an upgrade plan in the works. Actually my room was fine, just very dated, everything has the look of having been installed when Narita airport was opened and then just...

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Helpful?
Thank jondf
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear jondf, Thank you for taking some time in sharing your candid feedback to us. We are happy to know that we were able to attend to your needs during your recent stay with us. As we are dedicated to provide quality service and hotel experience to our esteemed guests, rest assured that we are continuously improving our products and...

Mexico, New York
Reviewed 2 weeks ago

ANA Crowne Plaza We enjoyed our stay at the ANA Crowne Plaza after a long 14-hour flight . The transition from the airport to the hotel was seamless and free. After getting our luggage we went to pickup area 16 to wait for our shuttle bus. The bus arrived right on time, the driver, wearing white gloves quickly stowed our...

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Helpful?
Thank sanscott
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear sanscott, Thank you for being one of our esteemed IHG Rewards members and for leaving us a great 5-star review. We are very happy to know that we were able to provide everything you need and make your stay with us worthwhile. As we are dedicated to provide quality service to our guests, we assure you that we are...

Reviewed 2 weeks ago

This is a great hotel if you want to stay close to the airport in Tokyo and don't want to take the long (90 mins) ride in and out of Tokyo. The hotel rooms are comfortable and they have a great Teppanyaki (140 $ per pax) restaurant on the level 17. The restaurant is pricey and pls book in advance...

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Helpful?
Thank Kishore M
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Kishore M. Thank you for taking some time in sharing your feedback with us. We are happy to know that we were able to make your stay with us worthwhile. As we are dedicated to provide quality hotel service to our esteemed guests, rest assured that we are continuously improving our products and services to better cater to your...

Hong Kong, China
Reviewed 2 weeks ago

I am so disappointed that I booked this hotel as my early flight for departure from Narita Airport and I need a place to stay before departure. The hotel staff speak English very poor and not polite. The room is old & dark, not tidy and bathtub is too slippery. The hotel shuttle bus enabled me to go to the...

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Helpful?
Thank garrisonlau
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear garrisonlau, Thank you for taking the time to share your candid review. We apologize that you had to experience these during your recent stay with us. We appreciate your comments and rest assured that we will share these with our team so that we can continue to improve our products and services to better cater to your needs. We...

Washington, DC
Reviewed 4 weeks ago

ANA Crown Plaza is a good choice for an airport hotel. The free airport shuttle takes about 10-15 minutes. They offer a discount on breakfast buffet and meals for those with IHG loyalty membership. Good selection of toiletries if you are stuck without tooth brush or razor. There is a machine in lobby to change bills of different currencies to...

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Helpful?
1Thank ritzbiztraveler
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear ritzbiztraveler, Thank you for choosing ANA Crowne Plaza Narita and for leaving us a great review. We are happy to know that our products and services were able to provide to your needs during your recent stay with us. It will be our pleasure to be of service again on your next visit to Narita. Sincerely, ANA Crowne Plaza...

Zurich, Switzerland
Reviewed 4 weeks ago via mobile

A rather decent choice if you have to spend the night at Narita airport. It's about 10 minutes from the airport by shuttle bus, smooth. The check in is fast and friendly. The hotel is renovated and my superior room was good, nothing particularly special but clean, new and with a good bathroom. Would choose to stay again!

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Helpful?
Thank Pascal P
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Pascal P Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, ANA Crowne Plaza Hotel Narita

Eindhoven
Reviewed 4 weeks ago

I stayed here for one night My room was big and very clean. Good bed The staff was very helpfull and liked to make a conversation The lobby was spacious and you can relax there The food was excellent and i really recommed the breakfast. They even had boiled eggs. That was a first for me in Japan There is...

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Helpful?
Thank Frank K
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Frank K Thank you for leaving us a great 5-star review. We are very happy to know that our products and services were able to cater to your needs during your stay. We are looking forward to serve you again on your next visit to ANA Crowne Plaza Narita. Sincerely,

Malaysia
Reviewed 4 weeks ago

Stayed here overnight while waiting for the connecting flight from NRT. Hotel provided complimentary shuttle service (protip: the hotel is quite out of town; and the shuttle provides excellent to and fro service if you like to drop by the airport again after check-in for a quick eat or shop; or head out to Narita city). Family Mart in the...

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1Thank mhmuh4
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Thank you for choosing ANA Crowne Plaza Narita for your recent stay. As we are committed to provide satisfaction to our guests, we assure you that we are continuously improving our products and services to better cater to your needs. We hope to be of service again on your next visit to Narita, whether for business, leisure or even a...

San Francisco
Reviewed 4 weeks ago

I had a short Tokyo trip that called for a couple of night near the Airport in Narita. I chose the Crown Plaza because of my IHG membership. The rates were very low but the reviews were very good, and IHG has never disappointed me. Everything was polished and painless, from the airport pickup, to dining to the room itself...

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1Thank SFRadio-Engineer
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear SFRadio-Engineer, Thank you for being our IHG Rewards Member and for leaving us a great 5-star review. We are very happy to know that we were able to make your recent stay with us comfortable and worthwhile. As we are dedicated to provide the best hotel service to our esteemed guests, please know that we are continuously improving our...

Reviewed 2 December 2016

love the hotel and love the supermarket inside it. have to try their cold milk tea drink. i love crown plaza wherever i go and the rooms are very comfy. you can easily take a taxi from the hotel and go to the city

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1Thank Faisal A
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Faisal A, Thank you for always choosing the Crowne Plaza brand for for staying at ANA Crowne Plaza Narita during your visit to Narita. We are very happy to know that we were able to provide to your needs during your stay. As we are dedicated to provide the best hotel service to our guests, we assure you that...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Energise in the Fitness Centre and spa at the ANA Crowne Plaza Narita hotel, 15 minutes by complimentary shuttle bus from Narita Airport. ... more   less 

Additional Information about ANA Crowne Plaza Hotel Narita

Address: 68 Horinouchi, Narita 286-0107, Chiba Prefecture
Region: Japan > Kanto > Chiba Prefecture > Narita
Price Range: £49 - £110 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Hotel Narita 4*
Number of rooms: 396
Reservation Options:
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Also Known As:
Crowne Plaza Narita
Narita Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from ANA Crowne Plaza Hotel Narita staff and other travellers.
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Questions? Get answers from ANA Crowne Plaza Hotel Narita staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are no bad ones. I was concerned about facing the airport... Don't be.”
 of 5 bubbles SFRadio-Engineer, 14 Dec 2016 | Read review
“enroll hotel member for FREE internet.”
 of 5 bubbles ambambamb, 27 Nov 2016 | Read review
“Stayed in room 1611, on airport side, heard a few planes taking off but didn't bother us.”
 of 5 bubbles MVE51, 21 Nov 2016 | Read review
“Stay away from top floor junior suite (room 1618) and check the room if the ventilation is stoppable before moving in.”
  • The unstoppable high-power noisy vent just above the writing desk. Another one is in the bathroo
 of 5 bubbles KuK_Traveler, 8 Nov 2016 | Read review
“ask for a room with mountain view”
 of 5 bubbles 426rens, 12 Sep 2016 | Read review
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