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Hilton Tokyo Narita Airport Hotel

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Hilton Tokyo Narita Airport Hotel
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2,065 Reviews from our TripAdvisor Community

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Showing 1,364: English reviews
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Tokyo, Japan
Reviewed yesterday NEW

As always, thank you to all the staffs: reception and Terrace Lounge staffs. The additional dish of edamame is most welcome. A vegetarian dish can never go wrong! Attentive services of staffs are also greatly appreciated. Thank you.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Aiko A
Melbourne, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I stayed in this hotel after travelling from Melbourne to Tokyo. I needed somewhere to stay close to the airport because I was catching a connection to Sapporo the next day. The front desk was very polite and welcoming, as was concierge. The health club is really top class but you do actually have to pay to swim in the...

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Helpful?
1Thank Chris C
About Hotel's Favourite Review
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Chris Thank you for your review and rating of our hotel on Trip advisor. We are delighted with your positive comments regarding our hotel and appreciate the rate. We hope you had safe flight and look forward to greeting you. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

Wadsworth, Ohio
Reviewed yesterday NEW

Convenient to airport with free shuttle.Check in and out seamless Staff is very helpful and kind.Rooms were clean and as advertised. Room service was fast and efficient.Breakfast buffet was excellent.

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Helpful?
Thank Bob and Deb Z
Reviewed 5 days ago NEW

Absolutely fine to have a rest in the mid of your trip around the world. Have used it already few times. Convenient, high quality service, nice food. Strongly recommend to travelers with long connection time. Will any there during my next transit traveling.

Review collected in partnership with Hilton Hotels & Resorts
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Thank alexandermigunov
Pensacola Beach, Florida, USA
Reviewed 1 week ago NEW

Everything from the time we arrived was excellent. Someone was there to take the luggage off the bus, quick efficient Hilton Honors checkin, room was as requested. Luggage was quickly delivered to an immaculate room. Enjoyed the ammenities of HH Gold. Restaurants were very good with a variety of items. While pricy, it compared to hotel food prices in NYC....

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Helpful?
Thank BSinPNS
Fort Lauderdale, Florida
Reviewed 1 week ago

Stayed at Hilton Tokyo Narita Airport hotel during an overnight layover at Narita airport. There is a shuttle bus for 3 different airport hotels and Hilton is the first stop. The shuttle bus leaves airport and hotel every hour. It took about 20-30 minutes to and from Hilton airport hotel. There are quite a lot of people when shuttle bus...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Stevenwazz
Reviewed 1 week ago

Hotel Staff where helpful & Freindly, Hotel is average, Hotel is very isolated a taxi ride to anywhere. No options for food other than the hotel so our 1 nights accommodation went up from $200 per night to $500 with dinning added (afternoon drinks @ happy hour in the bar & and a very lovely dinner) Breakfast was good. I...

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Helpful?
Thank Cindy D
東京, Japan
Reviewed 1 week ago

The correspondence of the staff, the facilities of the hotel, the service, everything is comfortable. The front staff has a smile, there is a feeling of excellence, they will do the right procedure. Restaurant staff is also bright, it is a response with a smile. The breakfast omelette here is the most delicious of the Hilton Hotel. Although it can...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank fumihikot2017
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear fumihiko Thank you for taking the time to review and rate our hotel on Tripadvisor. We are delighted to hear about everything you wrote about our hotel. We hope you had nice trip back to home and look forward to welcoming you again. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

Bristol, United Kingdom
Reviewed 2 weeks ago

I booked the Hilton Narita at the last minute having thought better of an overnighter in the airport's capsule hotel. ( which I can't knock because I didn't try it) but odds on a better nights rest before a 12 hour flight the next morning favoured the Hilton I thought. Shuttle bus was easy (both ways); check-in professional and given...

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Helpful?
1Thank Shroomer
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear shroomer Thank you for taking the time to review our hotel on Trip advisor. We are delighted with your positive comments while staying with us and appreciate the rating. We hope you had nice trip back to home and look forward to seeing you again. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

Las Vegas
Reviewed 2 weeks ago via mobile

Great location if staying overnight at the airport for an early flight out, but the rooms are dated and tired. Rooms have a humidifier in them making the rooms feel really damp and sticky. I requested a dehumidifier so it helped some. Bathrooms are small and are in need of a remodel. Restaurant was okay, both food and service. My...

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Helpful?
Thank nvlinks
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear nvlinks Thank you for your review about the hotel. We apologize for your unsatisfied experience while you were staying at the hotel. We appreciate the feedback and take your comments as constructive. We will use them to continue to improve our service. Please accept our apologies for the problems encountered. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Tokyo Narita Airport Hotel

Address: 456 Kosuge, Narita 286-0127, Chiba Prefecture
Region: Japan > Kanto > Chiba Prefecture > Narita
Price Range: £92 - £277 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Tokyo Narita Airport Hotel 4*
Number of rooms: 548
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Fastbooking, Expedia, Hotels.com, Travelocity, Rakuten, JAPANiCAN, Ctrip TA and Agoda so you can book your Hilton Tokyo Narita Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton International Narita
Hilton Narita
Narita Hilton
Hotel Style:
#2 Business Hotel in Narita
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Tokyo Narita Airport Hotel staff and other travellers.
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Questions? Get answers from Hilton Tokyo Narita Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring your own fan if you care about air condition!”
 of 5 bubbles LEn0reS, 22 Jan 2017 | Read review
“Standard rooms are small so try and upgrade if there's more than one person”
 of 5 bubbles Doug90210, 21 Jan 2017 | Read review
“Unless you have money to burn don't stay here.”
  • Room card in a a wallet that says Start Enjoying Free Wi-fi. But NOT at this hotel!!!! Grrrrrrrr
 of 5 bubbles RedRoseLaughs, 6 Jan 2017 | Read review
“The best room is on the East wing of the Hotel.”
 of 5 bubbles JJO2, 26 Dec 2016 | Read review
“Join Hilton Honors in order to get free wifi/internet.”
 of 5 bubbles WWDC11, 11 Dec 2016 | Read review
5 of 5