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Okura Frontier Hotel Ebina

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Okura Frontier Hotel Ebina
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97 Reviews from our TripAdvisor Community

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Showing 15: English reviews
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Reviewed 27 December 2016

This is now the third time we have stayed here. Amenities, location and cleanliness are excellent Hotel food is expensive but there is so much choice in Ebina that it's a bit of a waste not to experience. Ebina is becoming an excellent vibrant city with great entertainment and transport links.

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Helpful?
Thank Matvyev
Okura-Ebina-TA, フロント オフィス マネージャー at Okura Frontier Hotel Ebina, responded to this review

Thank you very much for your comment, and we are really glad you liked our hotel and stayed together with us more than 3 times already. Yes, Ebina city, where our hotel is located, is not so big as other cities like Yokohama or Tokyo, however ,there are many places to visit in the city. We are proud of our...

Province of Buenos Aires, Argentina
Reviewed 29 November 2016

Recepcionist do not speak English (unbelievable) Bad Internet connection. Restaurant at midday --> 1 full and the other closed. TV Only has Japanese channels Breackfast good. Good Bed & room. Please, improve services.

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Thank gwynen
Okura-Ebina-TA, フロント オフィス マネージャー at Okura Frontier Hotel Ebina, responded to this review

Thank you for your beneficial opinion about our hotel, but we apologize for the inconvenience. We regret that we provided you with poor service, and we should have trained to speak English for our staff more. About TV program, as we have BBC World News, you can watch it. If you have a chance to stay with us, please try...

Okinawa Prefecture, Japan
Reviewed 18 April 2016 via mobile

Good business hotel with Japanese style rooms. The roots were clean but aged in suffered damage in different areas, in the corners. Also, the air conditioning does not function at full capacity all year round, it seems. Controls are very simple, But do not actually turn down the temperature. Breakfast is a bit late starting, 0700, but good quality. The...

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Thank j_w_a_traveller
Okura-Ebina-TA, Front clerk at Okura Frontier Hotel Ebina, responded to this review

Thanks for your comment. We are sorry that you felt our hotel is inconvenient in some points. There is plenty room for improvement in our hotel. As you mentioned, the fitness center is actually not located in the hotel, you need to walk a bit from the hotel. This may confuse our guests in some way.Probably we need to make...

Nishinomiya, Japan
Reviewed 20 October 2014

We stayed here for a couple of nights. Can't complain about the place. It is a cheap business hotel. Walls are not as soundproof as we hoped but what can you expect in a working town like Ebina? Close to an AEON department complex as well as an Yamada Electronics store. It is pretty centrally located in Ebina city. Be...

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1Thank CanuckJames
Quebec City, Canada
Reviewed 29 September 2014

First impressions were good.Check-in was fast, Room not a bad size and bathroom clean with a lot of hot water. Free wifi. No iron just a pant presser(does anyone use them?). Charge for water and instant coffee. Rooms not very soundproof. Room smelled of smoke as someone was smoking in the stairwells and hallway. Changed my room with ease.Front desk...

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Thank Mailmanwill
Okura-Ebina-TA, フロント オフィス マネージャー at Okura Frontier Hotel Ebina, responded to this review

Dear Sir, Thank you very much for letting us know this matter, and we all appreciate your patience. We apologize for making you feel uncomfortable. We would make every effort to improve our service, and hope to stay with us again. Best regards, Yuko Hoshino Okura Frontier Hotel Ebina

Pensacola, Florida
Reviewed 17 June 2014

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2Thank Dayre2013
Okura-Ebina-TA, フロント オフィス マネージャー at Okura Frontier Hotel Ebina, responded to this review

Reviewed 8 April 2014 via mobile

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2Thank Emi H
Okura-Ebina-TA, フロント オフィス マネージャー at Okura Frontier Hotel Ebina, responded to this review

Jacksonville
Reviewed 21 March 2014

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1Thank bmickmac
Okura-Ebina-TA, お客様担当マネージャー at Okura Frontier Hotel Ebina, responded to this review

Reviewed 26 July 2013

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1Thank SulleyLucas
Okura-Ebina-TA, フロント オフィス マネージャー at Okura Frontier Hotel Ebina, responded to this review

Reviewed 6 May 2013

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1Thank Matvyev
Okura-Ebina-TA, フロント オフィス マネージャー at Okura Frontier Hotel Ebina, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms

Additional Information about Okura Frontier Hotel Ebina

Address: 2-9-50 Chuo, Ebina 243-0432, Kanagawa Prefecture
Region: Japan > Kanto > Kanagawa Prefecture > Ebina
Price Range: £51 - £131 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Okura Frontier Hotel Ebina 3.5*
Number of rooms: 74
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?