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Traveller (264)
Room & Suite (188)
Dining (71)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Hakone Hotel located quietly on the shore of Lake Ashi offers its guests a relaxing natural environment from its serene lake setting with the magnificent reflection of Mt.Fuji in the beautiful greenery.
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Property amenities
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Room service
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
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Room features
Air conditioning
Refrigerator in room
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Lake View
Safe
HOTEL CLASS
337Reviews
527Photos
19Q+A
48Room tips
Traveller rating
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  • 7
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Popular mentions
Hakone Hotel was a wonderful experience - accommodation included dinner & breakfast. Room was comfortable with a great view over Lake Ashi and with the added bonus of a sunny day, waking up to the sight of Mt. Fuji. Dinner in the French restaurant Il Miraggio was superb with the
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room view to the lake, great location at hakone matchi. this hotel and being coupled with our hakone free pass contributed a lot to our great hakone trip. staff service was also excellent. they have shuttle bus to amd from odawara directly, that comes very handy. rooms are of
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We spent one night in this hotel. The hotel is in an excellent location for the pirate ship lake boat tour and it has nice views of Mount Fuji. Breakfast was varied and tasty, omelettes can be made to order.
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While the view from our room was fantastic, most other things were disappointing: all the furniture is chipped and the ceiling in the bathroom was a bit moldy, the taps in the bathroom were old and grimy, not what you expect for nearly $400 per night... the breakfast buffet was
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My husband and I booked this month to visit this hotel again this year after a highly enjoyable stay in 2017. Staff have been wonderful in organising our booking. However, I was dismayed to see that the free hotel shuttle service between Odawara station and the hotel will
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHakone Hotel
The Superior Twin Room at the Hakone Hotel
Professional photo exclusively commissioned by TripAdvisorHakone Hotel
The Suite at the Hakone Hotel
Professional photo exclusively commissioned by TripAdvisorHakone Hotel
The Suite at the Hakone Hotel
Professional photo exclusively commissioned by TripAdvisorHakone Hotel
The Standard Room at the Hakone Hotel
Photo provided by managementHakone Hotel
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12345638
Are all the attractions open in winter? (March)
Fairly certain they run all year round but sure it says on the website :)
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Can I buy Hakone Pass for the Hakone Loop in the hotel or nearby?
I got mine from Odawara Station. The hotel don’t sell Hakone Pass.
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Can you please tell me, does this hotel have a hair dryer in the room?
Yes. The staffs are all very helpful.
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Can you please tell me, does this hotel have a hair dryer in the room?
Our room did have a hairdryer.
0 votes
There are restaurants across the road but yes they all close early. There is a very well stocked 711 about 2 min drive away and we got our dinner from there one night.. otherwise u have to eat at the hotel or drive out because other restaurants elsewhere open till late. Private Onsen bath opens til midnight and segregated by gender. Don't rem what time the shuttle is till because we are not using it
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"shuttle bus is very convenient"
"Higher floors for a better view"
"Most rooms have good views, you may have to ask for a good view, not sure how I ended up with such a good one."
"the traditional room bit creepy for someone "sensitive" chose modern room"
"Get one with a view of the Lake."
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PRICE RANGE
US$196 - US$554 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hakone hotel machi
LOCATION
JapanKantoKanagawa PrefectureHakone-machiAshinoko Onsen
NUMBER OF ROOMS
49
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