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Hotel Marroad Hakone

Traveller (102)
Dining (27)
Room & Suite (18)

About

Location
Cleanliness
Service
Value
Thank you for seeing our page. Our hotel is Western-style In the whole building smoke-free The dinner provides French food, and the breakfast is an American style. And we have a public hot spring. Surely the hot spring relaxes you very much. We are looking forward to meeting to you.
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Property amenities
Free parking
Restaurant
Spa
Bar/Lounge
Non-smoking hotel
Public Wifi
Sauna
Shuttle Bus Service
Room features
Air conditioning
Refrigerator in room
Non-smoking rooms
Good to know
HOTEL STYLE
Mid-range
HOTEL CLASS
145Reviews
109Photos
2Q+A
6Room tips
Traveller rating
  • 25
  • 66
  • 32
  • 17
  • 5
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Popular mentions
This hotel is very difficult to rate. On one hand the rooms are very big and very comfortable. On the other hand, everything requires some upgrade to modern standard. The hotel is clean and the staff is very helpful. To reach the hotel you either call for a pick up at the
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We spent two nights there. Our room had a nice view of the mountains. The Onsan was very nice with an outside area in the fresh air. We enjoyed the bath in the evening and again in the morning and never even used the tub or shower in our room. The only problem we had was that
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My wife and I stayed in late March. Positives: Hakone is a beautiful area. Transport around the region is fun. I really enjoyed the ropeway. Bus driver at the hotel was great. Could not be more helpful. Our room was a great size. Great restaurants nearby. Negative: Biggest
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+8
As many have mentioned that the hotel is a bit dated, well, unless you enter the rooms, you don’t get the feeling. And once you do feel, its an old hotel, you kind of love it. It has that old world charm. Very large rooms by Japanese standards, well furnished and beautiful
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Hotel trying to live up to its past glory, but falling way behind competition. Price are up there, location is good, but its look rundown. However it is clean. The hot spring is functional but look tired. Being a foreigner, I was very disappointed by the food. There were no
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locker, torch and light controls
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What time is last check in at the hotel
I guess that it's pretty late. Any time that we came in, the reception desk was manned. The bar is open to 11pm, and that's just round the corner from the reception area, so someone should be around. Have you tried emailing them?
0 votes
"Every room looks like they have a good view. There is an elevator so accessibility is no problem."
"we have an upper floor room and very quiet"
"all the rooms are facing the forest and it was designed for this purpose that no one has a bad view."
"On bookings.com you can ask for a preferred room. I had the top floor with a small window overlooking the mountain side."
"The rooms at upper level overlooking the mountain view"
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12
PRICE RANGE
US$99 - US$397 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoKanagawa PrefectureHakone-machiGora Onsen
NUMBER OF ROOMS
45
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