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Hotel Marroad Hakone

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Traveller (101)
Dining (27)
Room & Suite (18)
Overview
  • Excellent17%
  • Very good48%
  • Average22%
  • Poor11%
  • Terrible2%
Travellers talk about
“foot massage”(2 reviews)
“gora station”(7 reviews)
“double bed”(2 reviews)
Name/address in local language
AMENITIES
Public Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Bar/Lounge
3 Star Hotel
All hotel details
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Reviews (140)
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36 results
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LanguageEnglish
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All reviewsfoot massagegora stationdouble bedhot springsmeal timesstayed longerbit datedjapanese stylefree shuttlemt fujimouldcablecarhakonebathstaxiyukata
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1 - 5 of 36 reviews
Reviewed 28 April 2018

My wife and I stayed in late March. Positives: Hakone is a beautiful area. Transport around the region is fun. I really enjoyed the ropeway. Bus driver at the hotel was great. Could not be more helpful. Our room was a great size. Great restaurants...More

Thank Paul M
Reviewed 17 April 2018

As many have mentioned that the hotel is a bit dated, well, unless you enter the rooms, you don’t get the feeling. And once you do feel, its an old hotel, you kind of love it. It has that old world charm. Very large rooms...More

Thank CoolIndiantraveller
Reviewed 18 March 2018

Hotel trying to live up to its past glory, but falling way behind competition. Price are up there, location is good, but its look rundown. However it is clean. The hot spring is functional but look tired. Being a foreigner, I was very disappointed by...More

2  Thank morenaGeorgia
Reviewed 16 November 2017

surprisingly large bedroom and an adjoining Japanese style sitting room with mats and featured wall. bedroom have a double bed and plenty of space. have good view of surrounding. autumn colours of foliage. lovely garden area. hotel staff are very friendly and shuttle service offered....More

Thank JNChia
Reviewed 14 November 2017 via mobile

Other reviews are right that it’s a little dated, but it’s not like wallpapers hanging off or anything, it’s just very obviously not modern. Staff were as friendly as you would expect in Japan (over polite), hot springs good, nice massage chairs etc. Great view...More

1  Thank Greg M
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About
Amenities
Top amenities
Free Parking
Restaurant
Spa
Bar/Lounge
Hotel Amenities
Free Parking
Shuttle Bus Service
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Spa
Bar/Lounge
Details
Price range
US$98 - US$528 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Spa Hotel in Hakone-machi
Room types
Non-Smoking Rooms
Details
Price range
US$98 - US$528 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Spa Hotel in Hakone-machi
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (101)
Dining (27)
Room & Suite (18)
Questions & Answers
Ask a question
Ireland204
27 January 2016|
Answer
Response from Geo-0131 | Reviewed this property |
I guess that it's pretty late. Any time that we came in, the reception desk was manned. The bar is open to 11pm, and that's just round the corner from the reception area, so someone should be around. Have you tried emailing... More
0
Votes
Room Tips
"we have an upper floor room and very quiet"
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"all the rooms are facing the forest and it was designed for this purpose that no one has a bad view."
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"On bookings.com you can ask for a preferred room. I had the top floor with a small window overlooking the..."
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"The rooms at upper level overlooking the mountain view"
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