This hotel is very difficult to rate. On one hand the rooms are very big and very comfortable. On the other hand, everything requires some upgrade to modern standard. The hotel is clean and the staff is very helpful.
To reach the hotel you either call for a pick up at the Hakone…
We spent two nights there. Our room had a nice view of the mountains. The Onsan was very nice with an outside area in the fresh air. We enjoyed the bath in the evening and again in the morning and never even used the tub or shower in our room. The only problem we had was that t…
My wife and I stayed in late March.
Hakone is a beautiful area.
Transport around the region is fun. I really enjoyed the ropeway.
Bus driver at the hotel was great. Could not be more helpful.
Our room was a great size.
Great restaurants nearby.
As many have mentioned that the hotel is a bit dated, well, unless you enter the rooms, you don’t get the feeling. And once you do feel, its an old hotel, you kind of love it. It has that old world charm. Very large rooms by Japanese standards, well furnished and beautiful locati…
Hotel trying to live up to its past glory, but falling way behind competition. Price are up there, location is good, but its look rundown. However it is clean. The hot spring is functional but look tired. Being a foreigner, I was very disappointed by the food. There were no Japan…
"Every room looks like they have a good view. There is an elevator so accessibility is no problem."
"we have an upper floor room and very quiet"
"all the rooms are facing the forest and it was designed for this purpose that no one has a bad view."
"On bookings.com you can ask for a preferred room. I had the top floor with a small window overlooking the mountain side."
"The rooms at upper level overlooking the mountain view"