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Traveller (147)
Dining (72)
Room & Suite (36)
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Overview
  • Excellent54%
  • Very good31%
  • Average8%
  • Poor1%
  • Terrible6%
Travellers talk about
“relaxation”(2 reviews)
“spring”(4 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Hakone Suishoen
Special Offer: Check our website
Offers from Hakone Suishoen
Special Offer: Check our website
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Reviews (115)
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1 - 5 of 12 reviews
Reviewed 2 weeks ago

This is an interesting place: modern design meets japanese tradition in a boutique-style setup for you to relax. It's in a perfect location in the Hakone region. Our room had a private onsen and they provided clothing for the full experience. Dinner (on-site) was great,...More

Thank Nico_ZRH
Reviewed 11 April 2017

We had a great expert experience in this resort hotel famous for hot water spring up to your room. We enjoiyd the service and the food . Plus the relalxing hot. Water spring., You you have to remember your room in Japanese characters , they...More

1  Thank Mohammed A
Response from hakone_suishoen, 支配人 at Hakone SuishoenResponded 10 June 2017

Thank you for your staying. We are very glad you enjoyed the days in Hakone. I really appreciate your comments about a name of our rooms, only in a Japanese letter as you’ve mentioned. For guests from overseas, we would like to consider a solution....More

Reviewed 11 April 2017 via mobile

We stayed for 2 nights en route to Tokyo from Kyoto. Beautiful hotel with amazing rooms and world-class service. We are mostly vegetarian and they catered to our needs fully. Good location to get to Mt Fuji without too much hassle. 5 star hotels around...More

Thank Ketan N
Response from hakone_suishoen, 支配人 at Hakone SuishoenResponded 10 June 2017

Thank you for your staying in Hakone Suishoen. It is great pleasure for us that you have spent such enjoyable journey in Japan. We would like to do our best to be proud with your evaluation for us. We look forward to serving you again.

Reviewed 9 November 2016 via mobile

Stayed one night in this traditional Ryokan on the hills of Misty Hakone. Awesome experience. The traditional Japanese hospitality and the attention to details is a stand out character. Very calm and peaceful surroundings topped by well appointed spacious rooms with its own hot baths...More

Thank Suru E
Response from hakone_suishoen, 支配人 at Hakone SuishoenResponded 13 November 2016

Thank you very much for your staying. It was great pleasure for us as you could have such reluxation and good experience. We have a feeling of missing when we think of a far dintance, but we are belonging to see you again. Hakone Suisyoen

Reviewed 13 April 2015

To get the "ultimate" relaxation, consider Hakone Suishoen. They make very good effort to cater to your needs from check in to check out. We start off with a warm welcome of the valet, and then the smiling invite to sit down while they processed...More

3  Thank toilet_duckist
Response from hakone_suishoen, 支配人 at Hakone SuishoenResponded 15 April 2015
Google Translation

先日は箱根・翠松園へご宿泊いただき、誠にありがとうございました。 この度ご滞在におかれましては、ごゆっくりとお寛ぎ頂け...More

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Most Booked Properties in Hakone-machi
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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Concierge
Room Service
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$512 - US$1,197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Spa Hotel in Hakone-machi
#22 Luxury Hotel in Hakone-machi
#28 Top resorts Hotel in Hakone-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$512 - US$1,197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Spa Hotel in Hakone-machi
#22 Luxury Hotel in Hakone-machi
#28 Top resorts Hotel in Hakone-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (147)
Dining (72)
Room & Suite (36)
Questions & Answers
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Room Tips
"I used same level rooms. But they have 2 levels rooms which is not relaxing for"
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"Close your eyes when making your payment."
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"Rooms on the second floor with private onsen in the balcony is superb!"
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"The suite are great. Recommended the Matsu no To (Pine Building suite."
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