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Tounosawa Quatre Saisons

120 Tonosawa, Hakone-machi, Ashigarashimo-gun 250-0315 Kanagawa Prefecture
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Traveller (119)
Dining (45)
Room & Suite (39)

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About

#50 of 159 onsen ryokans in Hakone-machi
Location
Cleanliness
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Value
When you open the curtain, you will give a cheer! QS is located by far the best view point such as a suspension bridge across Hayakawa ravine and surrounded by nice mountain view. There are public bath rooms in side of the bulding. and Also, you can use the public bath room in "Ichinoyu Honkan"Which is located 1minute walk from QS for free.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Free breakfast
Children Activities (Kid / Family Friendly)
Hot spring bath
Baggage storage
Currency exchange
Wifi
Restaurant
Vending machine
Massage
Non-smoking hotel
Shared bathroom
Shops
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Seating area
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
English, Japanese
94Reviews4Q+A12Room tips

Reviews
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Norm R wrote a review Dec 2019
Western Australia, Australia252 contributions64 helpful votes
+1
Out of several trips to Japan this was some of the most disappointing accommodation - booked by our travel agent. The rooms are very dated and tired and our bathroom constantly had bad drain smells, which I note is common with other reviews. The beds are very uncomfortable and the rooms overlook the river which is a positive. The road up from town is a dangerous walk along the road at several points and care must be taken. There are a few nearby restaurants that offer good food at reasonable prices. It is a 15 minute walk down to the Hakone Yamamoto Station which is the point for trains and buses departing out to the various Hakone attractions. The onsen in the hotel is small and tired. That said, it is a major tourist area and is this hotel is at the budget end of hotel rooms in Hakone area.
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Date of stay: December 2019Trip type: Travelled with family
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Deepcage wrote a review Jun 2019
Maastricht, The Netherlands17 contributions35 helpful votes
We stayed here for 1 night from 19th-20th of may 2019. The hotel was quite a long walk away from the nearest bus stop and there is no real sidewalk, so not recommended unless you are travelling light. If you are coming from downhill, the hotel is not even recognizable since the hotel logo is painted on the other side of the building which is only visible while going downhill. The building is pitch black however, that is the only clue to finding it. In terms of hotel ratings, this hotel was probably one of the worst of our entire trip. I personally will avoid this place on my next stay to Japan. I'm not saying it was bad, but a lot of things were just not to my personal liking. Some will disagree on these points, but i for one did not like that you could hear the river's water flowing all day and night, even with the windows shut. It made me feel like i had to pee all night long and because of this, i did not get a lot of shut-eye. The rooms we had, did not look anything like the first picture they advertise with. Our rooms were almost moldy. They looked old, dated and were far from comfortable. Bed mattresses were very unbalanced and if you say or lay to far to the edge of the bed, it would just make you fall out/off. There were also a lot of those moisture collector things to make the rooms less damp, but they didn't particularly seem to help. Dinner and breakfast were also nothing special, far from it if you ask me. Then again, i wasn't feeling very well, probably because of said food, but it was not for me either. The hotel manager (or i think he was) was very friendly though. His English was quite above average and he was very helpful when people had questions.
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Date of stay: May 2019
Rooms
Location
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Trip type: Travelled with friends
Room Tip: You want a nice room, expect it to be expensive!
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AES wrote a review Dec 2018
Brisbane, Australia87 contributions62 helpful votes
+1
The hotel has a good view over the river and nearby mountain, and you can hear the running water from the river which is nice. However, its quite dated, the bathrooms were in dire need of a renovation and weren't very fresh. The shower was pretty old and only had a hand held shower with 2 hooks to attach it to: either waist high, or head high but pointing across the bathtub i.e. pointing the water outside the shower, so it was a bit difficult. The bathroom was very dingy unfortunately. The staff were very friendly and professional. The breakfast & dinner is traditional Japanese food with alot of seafood, it was very well presented and cooked, and includes alot of food. The location is very close to the Tonosawa train station, it's about a 5 to 10 min walk but it's a hard walk with alot of stairs, slopes, and a blind hairpin corner of a road with no shoulder, so do be careful walking around the corner before the hotel. You can also get a cab from the previous station easily (Hakone-Yumoto station) so that would be a good option for anyone who is mobility impaired or carrying luggage / prams etc. I am not sure about the local restaurants as we didn't try any due to having the meals included. It is a quiet, peaceful little regional town. Gora Park was nice to walk around, and also taking the cable car, ropeway, and boat to Lake Ashi was also a nice day out. I think 2 nights here would be the maximum needed. I've included some photos of the view from the room and the living area of the room.
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Date of stay: December 2018Trip type: Travelled as a couple
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Mish_H50 wrote a review Jun 2018
Japan387 contributions230 helpful votes
The rooms have great view over the river, but the rooms are outdated and old. the food was delicious and the staff were friendly and accommodating. Its not bad but I wouldn't recommend it if you are after a Ryokan experience
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Date of stay: June 2018
Rooms
Cleanliness
Service
Trip type: Travelled on business
Room Tip: all the rooms face the river
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nadiahkimie wrote a review Feb 2018
Petaling Jaya, Malaysia125 contributions103 helpful votes
This hotel offers a great off-season price, and the rates we chose includes breakfast and dinner. We got one of their modern, updated rooms which was super spacious and very nicely done. The bed was comfortable, there's a whole hot water pot in the room, two types of Japanese slippers (one for in-room use and one for restaurant and onsen use), yukata's and an amazing river view. They even gave us oranges every night, and even if you don't eat yours, they'll add more the next day! I really enjoyed the breakfast and dinner provided. While they don't offer alternative menus, the were accommodating and replaced items we couldn't eat with those we could. We did notify them in advance though. I also liked that the hotel has private onsen hours between 10pm to 1am, which is great for those who do not want to shed their clothes in front of others! Just be mindful and don't stay too long though, but since it was the low season I had no problem finding some private onsen time. The staff was courteous at all times, and you'll notice that the front desk staff also doubles up as service staff during meal times, so do be patient if you don't see them at the front desk during those hours. Location-wise it's a nice down-hill 15 to 20 minute walk to Hakone Yumoto Station, but unless you're super fit, I wouldn't recommend the uphill walk especially if you have luggage. The bus stop is just a minute walk away, but because of the way the road is built you will spend some of it walking ON the actual street with cars and busses moving past you at fairly high speeds. They know you're there though so as long as you don't make sudden moves or attempt to cross at blind spots, you'll be fine (we put our phone lights on when walking at night though just to make ourselves more visible). This on-road walking is not unusual for these parts of Hakone. Taking a taxi to Yumoto Station is less than 1000 yen during regular traffic hours, so that's worth considering. The Tonosawa Station is quite a trek uphill (uneven steps + slopes) from the hotel though, so if you've got heavy luggage, I don't recommend it. But even if you arrive by taxi, there is a short flight of stairs you need to tackle to get to the lobby, so the hotel is not very accessible if you're on a wheelchair. If I had any complaints it would be the bathroom of the updated rooms. It's nicely designed, but the tiled floor is COLD during winter (thank goodness for the provided slippers). But what I had an issue was with a wet towel kind of smell that seems to linger. It's not from any of the amenities or shower curtain, so I think it could be from the pipes. There is also some hard water marks starting to develop on the pipes, so I really recommend a good, deep clean before it gets any worse. Also, the corridors in front of the rooms are really, really cold! That said, I think the price point for this hotel is excellent considering everything you get with it. Definitely a good place to stay especially if you're a first timer to Hakone.
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Date of stay: February 2018
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Marg173 wrote a review Nov 2017
Perth, Australia39 contributions14 helpful votes
Hotel is a short walk from town however it is on a very busy road with no footpath for part of the way, so you need to be careful when going out at night. Had a room which overlooked the river and away from the road, which meant it was very peaceful. The included breakfast is Japanese style but this is what you would expect, it was fresh and tasty and beautifully presented. We also had dinner one night and that was also very good. This hotel has so much potential, it just needs to be updated - it would be amazing if the rooms had new carpets and paint and the beds were replaced. Room was always clean and the only drawback in the bathroom was the handheld shower.
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Date of stay: September 2017
Location
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Trip type: Travelled as a couple
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PingAshlyn wrote a review Sept 2017
Singapore, Singapore177 contributions118 helpful votes
+1
We went during off-peak season and were glad to enjoy very good discounted prices with our direct booking on their website! The hotel rooms may be dated but it's comfortable (with a nice Japanese styled table and chairs at the windows for us to enjoy the River view)... welcome snacks and tea provided. Private onsen available with prior booking. We opted for the Dinner and Breakfast package and we were not disappointed as the food were authentic Japanese style which we enjoyed with a beautiful view of the river, especially during breakfast. Service is good. Please take note that there's no restaurant nearby, nearest is at the main train station and they close early, hence it's wise to take up the Dinner package. Location is also good with just a short bus ride from the train station (bus ride is free with the Hakone Free Pass). In fact there's a small train station within walking distance where you can board the Hakone tourist train. I gave it 4 star for service, location and food which makes up for the dated room. We enjoyed our stay and Hakone very much! (actual date of travel in April 2013 but I missed out my review hence i'm doing it now)
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Date of stay: April 2017
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: I think all rooms face the river.. or ask for one.
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Vince wrote a review Apr 2017
Singapore, Singapore129 contributions48 helpful votes
Our second time in Hakone and we could not book the same hotel we stayed the last time as the prices were so very much higher than previously. Did a search and found this quaint hotel with rather reasonable rates for this time of the year.. Hotel is comfortable but old, showing signs of aging. The room was large and we had the river facing room which had a great view. The toilet and bathroom is "old school", bathtub and shower inside, notbseperate like most newer japanese hotels. Water pressure was great and from the information, the water is spring water. However, one can hear the river even with the windows closed. The beds (twin) were a bit lumpy. Hotel needs a upgrade soon. There is a onsen in the hotel, seperate areas for ladies and men. However, after 10 pm, one can book either one of the baths 'privately' for 40 mins. Breakfast is provided, traditional Japanese Breakfast in the dining room. Dining room has a great view of the river. Location wise, the hotel is 3 bus stops from Hakone Yumoto Station, walkable but did not geel very safe due to the narrow road abd no footpaths in some areas. The hotel is a member of the onsen group and they have regular shuttle buses plying the diffetent hotels and Hakone zyumoto Station. This is very useful especially on check out, you do not need to lug you lugguage up the regular buses. The cost for the shuttle bus is 100 yen per person, cheaper than the regular bus. Service is basic and the main door is licked after 11 pm. Will need to call for them to open the door if you get bavk after 11 pm, not that tjete is anything to do in Hakone after 7 pm. Would I stay in this hotel again? Maybe not ot unless it does some refurbishment.
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Date of stay: April 2017Trip type: Travelled as a couple
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muimuilee wrote a review Jan 2017
Sydney, Australia73 contributions29 helpful votes
Stayed here in Dec 2016, the location is great, walking distance into town. Was the only place in town that could be booked at a reasonable price. Has a few pros and cons. Pros: - Onsen is downstairs in the basement - and has no windows but that's ok, it's to relax not so much for a view and the the onsen is nice and clean - Onsen can also be booked for private use - Restaurant - has a very nice view. - Breakfast is amazing, traditional Japanese breakfast fare - You can access all the other hot springs as part of the chain with your accommodation booking. Closest one is less than 5 min walk down the road and that onsen has awesome sliding windows and is creek side. - On site parking, but need to advise the hotel before hand. Cons: - Stayed in a triple share room, street facing which was very outdated. One of the beds was a bit soft and in need of repair - Bathroom had a very musky smell and had molding issues - Need a good dusting - Air con is also a bit old and in need of repair It's a good place to relax after a day of site seeing.... but don't expect too much.
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Date of stay: December 2016
Location
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lekzaaa wrote a review Nov 2016
Bangkok, Thailand29 contributions6 helpful votes
This hotel easy for travel from Yumoto station only three bus stop (Kami-Tonosawa) and just walk to 3 min to hotel at corner road. Room river best view for me. I think see very beautiful in autumn change. Breakfast and dinner is local food and facility in room okey will see a little old but I like it.
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Date of stay: November 2016
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Trip type: Travelled with friends
Room Tip: River best view room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LOCATION
JapanKantoKanagawa PrefectureAshigarashimo-gunHakone-machiTounosawa Onsen
NUMBER OF ROOMS
19
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TOUNOSAWA QUATRE SAISONS - Updated 2024 Prices (Hakone-machi, Japan)

Frequently Asked Questions about Tounosawa Quatre Saisons
Which popular attractions are close to Tounosawa Quatre Saisons?
Nearby attractions include Tamadare Falls / Hien Falls (0.3 miles), Amidaji Temple (0.5 miles), and Hakone no Ichi (0.7 miles).
What are some of the property amenities at Tounosawa Quatre Saisons?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Tounosawa Quatre Saisons?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Tounosawa Quatre Saisons?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Tounosawa Quatre Saisons?
Yes, free parking is available to guests.
What are some restaurants close to Tounosawa Quatre Saisons?
Conveniently located restaurants include 808 Monsmare, Chimoto Ekimaedori, and Hatsuhana Soba Honten.
Which languages are spoken by the staff at Tounosawa Quatre Saisons?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Tounosawa Quatre Saisons?
Many travellers enjoy visiting Hakone Shrine / Kuzuryu Shrine Singu (4.2 miles), Odawara Castle (3.7 miles), and Daiyuzan Saijoji Temple (Doryoson) (4.8 miles).
Does Tounosawa Quatre Saisons have any great views?
Yes, guests often enjoy the river view available here.