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Traveller (155)
Room & Suite (240)
Dining (53)
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Overview
  • Excellent46%
  • Very good30%
  • Average12%
  • Poor5%
  • Terrible7%
Travellers talk about
“foot bath”(21 reviews)
“hot stone”(7 reviews)
“welcome drink”(18 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
Suites
4 Star Hotel
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Reviews (152)
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45
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Show reviews that mention
All reviewsfoot bathhot stonewelcome drinkweary feetcable carhot mineral bathlobby bartraditional ryokanstaff was very friendly and helpfulfourth floorprivate onsenopen air museumjapanese foodroom rateupon checkmoment you arriveminute walk
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1 - 5 of 77 reviews
Reviewed 2 days ago

This was our first time in a ryokan and we were pleasantly surprised by the size of the room and bed. We stayed in a double size bed. We enjoyed the use of the private onsen (not in our room, but one that you could...More

Thank Cfamof4
Reviewed 4 days ago

Booked this hotel based on the photos and the strength of various reviews. Near the end of a long tour of Japan, this was a nice vacation within a vacation. Location is perfect, just steps from the Gora train station (where you have to switch...More

Thank Daniel K
Reviewed 3 weeks ago

First, the positives: The hotel is beautiful. From the stylish, modern bar with a foot bath and a view of the mountains to the well-appointed rooms, the interior design is excellent. Our room was spacious, the bed was comfortable, and the hotel felt clean. It...More

Thank Greg S
Reviewed 3 weeks ago via mobile

We were staying in Hakone for just one night on our way from Tokyo to Kyoto, and wanted a somewhat traditional but luxurious Japanese ryokan with onsens, in an accessible location from transport and the Hakone tourist loop. Gora Tensui ticked all the boxes. It's...More

Thank SystemE
Reviewed 3 weeks ago via mobile

... the very young male receptionists are always at the back on their mobiles speaking to God knows who, instead of being at the reception working. The Italian receptionist is extremely helpful, the whole hotel is very clean, the breakfast is delicious! It's a bit...More

Thank Tatiana S
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Multilingual Staff
Free Parking
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$220 - US$869 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Hakone-machi
#20 Spa Hotel in Hakone-machi
#24 Luxury Hotel in Hakone-machi
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$220 - US$869 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Hakone-machi
#20 Spa Hotel in Hakone-machi
#24 Luxury Hotel in Hakone-machi
Room types
Suites, Non-Smoking Rooms
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Traveller (155)
Room & Suite (240)
Dining (53)
Amenities (53)
Questions & Answers
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Hadas z
16 April 2017|
Answer
Response from Miwa N | Reviewed this property |
I believe they do, but not 100% sure. I'd be surprised if they didn't at their price point.
0
Votes
katquinn3101
21 February 2017|
AnswerShow all 2 answers
Response from Goren_traveller | Reviewed this property |
Don’t. There are any places far superior in Hakone. You will regret it if you book here.
0
Votes
Jamie V
3 February 2017|
Answer
Response from Keiki T | Reviewed this property |
Yes. There was wagyu beef during my stay. However, the kaiseki changes from season to season so there is no guarantee. It would be best if you send them a email to confirm the course.
0
Votes
Room Tips
"Japanese style rooms have futons, but there are still very comfortable"
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"If you do not like fish do not pay for the bed and breakfast option"
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"Not sure if any rooms have a good view. If you are particular, ask for best view available in your..."
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"Ask for a mountain view"
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