Hakone Sengokuhara Prince Hotel
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Hakone Sengokuhara Prince Hotel

1246 Sengokuhara, Hakone-machi, Ashigarashimo-gun 250-0631 Kanagawa Prefecture
Traveller (255)
Panorama of the Brilla Modern Room at the Hakone Sengokuhara Prince Hotel
360
Panoramas (11)
ホテル大箱根、部屋からの眺望
Room & Suite (216)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

4.0
#11 of 39 onsens in Hakone-machi
3.7 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
3.7 of 5 bubbles
Value
A magnificent mountain range on the outer rim of the Hakone crater and Sengokuhara Highland - Hakone Sengokuhara Prince Hotel is nestled in the majestic beauty of nature that offers the best of her charm each season. Enjoy youself in the peace and privacy of the classic rooms and onsen blessed with natural water.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Bar / lounge
Bicycle rental
Golf course
Free shuttle or taxi services
Conference facilities
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Tennis court
Table tennis
Shuttle bus service
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Hot spring bath
Massage
Open-air bath
Baggage storage
Currency exchange
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Desk
Housekeeping
Safe
Seating area
Refrigerator
Bath / shower
Hair dryer
Sofa
Telephone
Wake-up service / alarm clock
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Japanese

Location

1246 Sengokuhara, Hakone-machi, Ashigarashimo-gun 250-0631 Kanagawa Prefecture
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 56 out of 100
56
Haneda Airport
48.7 mi
See all flights
236Reviews15Q+A13Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 65
  • 109
  • 45
  • 11
  • 6
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
HELENOF TROY2349 wrote a review 16 May
Kfar Yona, Israel641 contributions103 helpful votes
3.0 of 5 bubbles
The hotel is not bad. The problem is with the rooms which are incidentally clean and modern.
The problem is stairs leading up to the bathroom. An elderly person could easily fall down. Lovely view from the bedroom window.
Breakfast and dinner were good but there was a minor problem in the evening which annoyed me.
Read more
Date of stay: May 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeff B wrote a review Jan 2020
Brentwood, United Kingdom710 contributions291 helpful votes
4.0 of 5 bubbles
It was raining heavily when we arrived and did not stop - which was a pity because this looked like a lovely spot. The room was fine and it was a real bonus to have the opportunity to have a hot spring experience. We ate in the hotel - dinner was a buffet. The food was good but it was a little expensive. Would love to stay here in more clement weather.
Read more
Date of stay: October 2019
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
travbud1 wrote a review Dec 2022
Toronto, Canada670 contributions458 helpful votes
3.0 of 5 bubbles
This is a relatively average resort hotel. It is set in the beautiful Hakone region, but has limited vantage points to see the views. The rooms are quite average with odd steps down to the room and bathroom. Also the food at the hotel is not particularly good, we had breakfast and a dinner, which I would not recommend. The service was helpful, but I would not specifically recommend this hotel.
Read more
Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TemboOne wrote a review Sept 2013
Toulouse, France283 contributions63 helpful votes
1.0 of 5 bubbles
We stayed here twice for one night each, two years apart.
Not trusting first impressions we decided to give it a second try!
First, the property is very isolated. There is nothing nearby and you are a captive customer.
The included dinner was a set meal; no menu. You had to accept what was presented. Don't like it; too bad! Breakfast buffet by contrast was very good!
The rooms were very shabby and dirty and in need of a good spring cleaning.
This was our most disappointing experience in over six weeks in Japan.
As mentioned by another guest, it seems to be an excellent location for golf, but otherwise forget it and look elsewhere. It is a disgrace to the Prince chain.
Read more
Date of stay: October 2012
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roger W wrote a review May 2019
Siebnen, Switzerland1,708 contribution5,003 helpful votes
3.0 of 5 bubbles
This hotel was included in our Japan-Trip. it's in the Fuji-Hakone National Park, but Mount Fuji is already far away. So don't come here if you expect to see Mount Fuji. It's far away from civilisation and for dinner you have to eat at the buffet. The buffet was good, but not cheap. Because i have some small tattoos i was not allowed to visit the onsen. I think it's more than questionnable that a paid guest is not allowed to enter the onsen. The room with a step is also not very helptul at night, otherwise the bed was confortable and for Japan a good size. If you are a golfer with no tattoos this hotel is nice otherwise don't come here.
Read more
Date of stay: May 2019
4.0 of 5 bubblesRooms
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alej S wrote a review Feb 2017
134 contributions92 helpful votes
1.0 of 5 bubbles
I was in Kyoto with my familyparents. One of my relatives was in a wheelchair during that time. I made the reservations and they had been confirmed. Their hotel site does publicity on the fact that although the hotel is not next to the train station, that they have a van that takes people to the hotel. By chance two hours before travelling to the hotel I called them. I was amazed to be informed by them that their service was only once a day at 11 am so we had to get there by our own means. The cost of the extra transportation was going to be twice as much as the cost of the hotel which was already quite expensif. Although I explained several times the situation and the fact my relative was in a wheelchair, that we were 8 people, etc, they just told me that it was not their problem. Worst of all to add insult to injury, durng all this time while I was trying to explain the problem, they hanged up on me like 5 times. The way they would receive my calls afterwards makes me feel this was done on purpose. So you can just imagine the stress of being in a foreign country, hours before catching a train to a new destination 300 km away and having to live this experience with one of your relatives in a wheel chair. SO NO I wouldnt recommend this hotel.
Read more
Date of stay: April 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KaraokeSue7 wrote a review Aug 2019
Barnsley, United Kingdom263 contributions162 helpful votes
5.0 of 5 bubbles
We stayed at this golf club resort hotel as part of our Essence of Japan Tour with Titan and I thought it was absolutely lovely and would have devinitely loved to stay another night.
The hotel is in an isolated position and it wasn't until the next morning that we realised that it is actually located within a volcanic caldera ie a crater formed by a major eruption leading to the collapse of the mouth of the volcano.
We stayed in room 276 which is accessible by lift or stairs. Our balcony overlooked the golf course and also had a beautiful view of the mountains beyond. The room itself had a very different layout to any others that we had stayed in as there were approx. 3 steps down to the beds, table and chairs. On the upper level are wardrobes and a washing area separate from the WC. I would therefore recommend that guests might like to leave a light on at night in case they need to use the loo.
The beds were exceptionally comfortable.
Food: Prior to arrival we were informed that there was only a buffet dinner available at the hotel and that it was best to pre book a table. My husband is not fond of buffets or smash and grabs as he calls them and we had previously checked and discovered that there are no restaurants in the immediate vicinity. Therefore we took our own food and had a bedroom picnic. Most of the people on tour seemed to do this but the few that paid for a buffet seemed to have enjoyed it-sorry but don't know what they had.
Breakfast is provided in an exceptionally spacious room and the buffet was laid out over a wide area so avoiding any crush. There was a good choice but like most of the hotels that we stayed in the fried egg and bacon were almost cold.
There is a shop within the hotel selling a good quality range of products including some very nice ladies clothing.
And now more about the feature of the hotel that I loved best!
Because of the volcanic nature of the area, one of the assets of the hotel is the hot spring Onsen, and I really would recommend travellers to set aside their instinctive modesty and to experience the absolute pleasure of naked bathing in either the inside or outside immaculately clean pools. There are separate pools for male and female, and having done it three times now, my experience is that no-one goes in the pool to stare at anyone else. You don't swim in an Onsen and you don't wash yourself in one. Having already removed clothes and cleansed your body and hair, you simply relax in the wonderfully clean and warm water. The facilities were absolutely marvellous-exceptionally clean, lovely towels provided, lockers for clothes, security lockers for valuables, shampoo, body wash, hairdryers, hairbrushes. Basically you can just walk in and all will be provided for you. Like me, a few of the tour group rushed through breakfast so that they could make use of the Onsen before we left.
So please don't be shy-this really is a wonderful experience not to be missed, and I thought this particular Onsen was absolutely lovely.
If you have your own transport and are looking for something to do, you might wish to take a 10 minute drive to Togendai port, Lake Ashinoko, where you can take a harbour cruise on a "Pirate ship". We found this to be a very pleasurable experience. You could also ride on the cable car and if you are fortunate there are wonderful views of Mount Fuji, or you could take a Duck tour-I would have loved to travel on one of these if we had been travelling independently.
So all in all, the Prince Hotel was lovely and the area was fantastic and beautiful and I'd definitely return given the opportunity.
Read more
Date of stay: May 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alysse F wrote a review May 2017
Manitou Springs, Colorado34 contributions12 helpful votes
4.0 of 5 bubbles
This hotel was really nice and had great views. The in-house onsens were well maintained and very relaxing. Beware of the no tattoo policy in the onsen...very annoying that the hotel isn't "with the times." The hotel was very isolated from restaurants or night life so I'd recommend driving if you can.
Read more
Date of stay: May 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 箱根仙石原プリンスホテル, お客様担当マネージャー at Hakone Sengokuhara Prince Hotel
Responded 4 Jun 2017
Dear Alysse F, Thank you for taking the time to write about your experience staying with us. We are so pleased to read your compliments regarding our facilities and our services. Our guests’ satisfaction is our top priority. It is our continuing mission to provide all of our guests with a personalized stay that creates memories for a lifetime. Your feedback is very much appreciated and we will continue to work hard to make our products and services meet the high standards expected. Once again, thank you for choosing our hotel. We look forward to welcoming back you again with better service in the near future. Sincerely yours, Director of Customer Service Improvement Hakone Sengokuhara Prince Hotel
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
yshargal wrote a review Nov 2019
Haifa, Israel416 contributions158 helpful votes
5.0 of 5 bubbles
The hotel is very clean and provides good service, like all hotels in Japan.
The staff barely speaks English still they were very helpful with all transportation arrangements.
The room was really big and nice.
The only inconvenience was the lack of bus transportation. The bus to this area runs only between 9:00 and 17:00.
Read more
Date of stay: November 2019
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stuart1 wrote a review Nov 2019
Sheffield, United Kingdom412 contributions296 helpful votes
2.0 of 5 bubbles
This hotel is situated in a remote area in Hakone. The view is to die for with panoramic views over the adjacent golf course and hillside.

There are no facilities outside the hotel within walking distance, so the only restaurant facilities are within the hotel. Hakone is a remote area, so all hotels are much the same on location. This why the hotel needs a resturant guests feel able to use without feeling they are being robbed.

Dinner here is massively overpriced. The tour group of 30 we were travelling with all decided to take a packed meal from the railway station. The hotel needs to review it prices. If they lowered the price of dinner all of us would have used the restaurant. An example of the price is a steak cost ¥7800 that is £62.

The rooms are an unusual design with steps down into the room and a step into the bedroom and the sink is not in the bathroom, but in the room and was broken.

The breakfast was a poor affair with limited choice hardly any cereal, no orange juice, the hot selection was poor. So, coffee and toast had to do.
Read more
Date of stay: November 2019
2.0 of 5 bubblesLocation
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from KaraokeSue7
Barnsley, United Kingdom263 contributions162 helpful votes
If they really are tiny ones, you may be ok. As Craig says, at the very worst you may be asked (politely) to leave. When I visited it was very quiet so hopefully no-one will notice. Crossed fingers that you can enjoy this wonderful experience.
Answer from Elaine Q
La Jolla, California261 contributions89 helpful votes
No. Swim in the raw!
Answer from Elaine Q
La Jolla, California261 contributions89 helpful votes
The hotel provides free shuttle from Odawawa station at 2 pm daily. You have to reserve with them first. The shuttle leaves hotel to station at 12 daily.
Answer from aivaraszvinklys
Guadalajara, Mexico154 contributions21 helpful votes
Hello, there is one option for shopping: Gotemba Premium Outlets A true large-scale outlet shopping center with over 200 retail shops and restaurants and parking for approximately 5,000 vehicles. Access A 25-minute drive from the hotel Please ask the hotel for transportation options.
RetireeBob wrote a tip Jun 2019
Wollongong, Australia440 contributions142 helpful votes
4.0 of 5 bubbles
"Rooms overlooking the Golf course and Mountains are a treasure to sit and view."
Read full review
tonythe traveller wrote a tip Jun 2019
Nottingham, United Kingdom167 contributions153 helpful votes
4.0 of 5 bubbles
"There is a great hot spring Onsen with terrific views from the hot spring"
Read full review
Raelene M wrote a tip May 2019
Brisbane, Australia53 contributions49 helpful votes
4.0 of 5 bubbles
"Ask to not be near the golf driving range if you intend staying more than a two or more days"
Read full review
427ccfcfan wrote a tip Nov 2018
Hinckley, United Kingdom263 contributions284 helpful votes
2.0 of 5 bubbles
"Stay somewhere else if you have a choice."
Read full review
mendi62 wrote a tip Oct 2018
Tel Aviv, Israel2,302 contributions215 helpful votes
3.0 of 5 bubbles
"Steps inside room 284 and maybe in more rooms."
Read full review
Not the right property for you?
There are more places to choose from in the Hakone-machi area.
PRICE RANGE
£108 - £177 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoKanagawa PrefectureAshigarashimo-gunHakone-machiSengokuhara Onsen
NUMBER OF ROOMS
100
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HAKONE SENGOKUHARA PRINCE HOTEL - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Hakone Sengokuhara Prince Hotel
Which popular attractions are close to Hakone Sengokuhara Prince Hotel?
Nearby attractions include Sengokuhara (0.4 miles) and Hakone Shisseikaen (0.7 miles).
What are some of the property amenities at Hakone Sengokuhara Prince Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hakone Sengokuhara Prince Hotel?
Top room amenities include air conditioning, a refrigerator, and a desk.
What food & drink options are available at Hakone Sengokuhara Prince Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hakone Sengokuhara Prince Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Hakone Sengokuhara Prince Hotel?
Conveniently located restaurants include GRANDE RIVIERE Hakone Sengokuhara Honten, Gin no Ho, and Osakanaryori Uosei.
Are any cleaning services offered at Hakone Sengokuhara Prince Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Hakone Sengokuhara Prince Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hakone Sengokuhara Prince Hotel?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Hakone Sengokuhara Prince Hotel?
Many travellers enjoy visiting Hakone Shrine / Kuzuryu Shrine Singu (4.2 miles), Hakone Sekisho and Hakone Sekisho Museum (5.0 miles), and Higashiyama Kyukishitei (3.1 miles).
Does Hakone Sengokuhara Prince Hotel have any great views?
Yes, guests often enjoy the mountain view available here.
All Hakone-machi HotelsHakone-machi Hotel DealsLast Minute Hotels in Hakone-machiHotels near Hakone Sengokuhara Prince Hotel
Things to DoRestaurantsFlightsTravel StoriesCruisesCar Hire