Hakone Nanase
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Hakone Nanase

469-1 Miyanoshita, Hakone-machi, Ashigarashimo-gun 250-0404 Kanagawa Prefecture
Traveller (541)
Room & Suite (300)
Dining (214)

View prices for your travel dates

Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.5
#3 of 160 onsen ryokans in Hakone-machi
4.3 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Art & Music Spa Resort MANATEI HAKONE opened in 2012 as the first ryokan of Club Manatee Group. Our group ryokan has different kinds of unique concepts: RAKUZAN YASUDA ( located in Izunokuni ) reopened after remodeling in 2018 which features Kimono and art, TOKIWAYA ( located in Numazu ) reopened as well in 2018 where you can feel the old days of Japanese fishing village with music & art, and MANATEI NASU ( located in Nasu ) opened in 2018 and the design concept is Taisho Roman ( the cultural stylings of Taisho Period of Japanese history (1912-1926) )
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Sauna
Free breakfast
Books, DVDs, music for children
Free shuttle or taxi services
Spa
Secured parking
Wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Wine / champagne
Vending machine
Shuttle bus service
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Massage
Massage chair
Open-air bath
Salon
Steam room
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Shared bathroom
Shops
Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Bathrobes
Safe
Seating area
Sofa
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Family
Charming
Languages Spoken
English, Chinese, Japanese

Location

469-1 Miyanoshita, Hakone-machi, Ashigarashimo-gun 250-0404 Kanagawa Prefecture
Name/address in local language
305Reviews33Q+A35Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 195
  • 77
  • 26
  • 3
  • 4
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Kousuke Makoshi wrote a review Jan 2020
New York City, New York46 contributions27 helpful votes
+1
5.0 of 5 bubbles
Hakone is known for things like the beautiful nature of the Lake Ashi or Owakudani, volcanic hot spot, but it is also known for its Onsen. That is where this property comes into the lime light. Our stay at Manatei Art and Music was for 2 nights at the premium suite called Owakudani. The suite itself is spacious which could, from my observation, can sleep 4 adults 2 on the two double bed pressed together on the left side of the room when you enter through the entrance and 2 on the right side a futon/lounging area. The suite also comes with a private semi open air Onsen which is out to favorite feature of the room. The room is indeed a “Premium suite” for all these features and space plus along with amenities such as solid collection of bathroom amenities as well complementary tea (with Matcha powder and tea kettle) and a complementary water as well. We also paid for half board which means breakfast and dinner was included in our stay. For breakfast, it is a standard Japanese style with an main entree (breakfast can be change to western style upon request before the check in) and dinner is highlight and star of the meal. The hotel calls it a creative Kaiseki 7 to 8 dish course meal which is not only pleasing to the eyes but to palette as well. The service here was impeccable, special thanks to Mr. Oyama for taking care of us during the both meals for both days!! They also have English speaking staff daily from 9 AM to 6 PM at the front desk. So it is foreign friendly as well. After you finalized your booking it also sends an automated email in English that explains everything about the hotel.If you want to get the true authentic experience of Hakone this place is a must.
Read more
Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
m0m0rin wrote a review May 2021
Tokyo, Japan74 contributions53 helpful votes
5.0 of 5 bubbles
About 10 minutes walk from Kowakidani station, but it is quite steep. I recommend asking the hotel for pickup (by Mercedez!). Some rooms have their own private spring hot tub and it is awesome. No large public bath, but there are three small chartered baths, so you can enjoy it whenever you want even if you stayed in a room without a spring bath. Dinner and breakfast have plenty of vegetables and you can enjoy Bagna cauda and various vegetable sticks with white dip sources. Kaiseki (course meal with many small dishes) is very healthy. The room is clean and cozy, but a bit aged (but it does not blot on the good points at all). Nothing is around here and it is very quiet; it means that you have to buy snacks beforehand. I love this hotel!

御影風呂のお部屋に泊まりましたが、非常に満足しました。お値段が高くなっても、檜風呂や御影風呂の付いているお部屋をおすすめします。
3つ貸切風呂がありますが、「煤竹」が一番見晴らしがよいかも。
お食事もバーニャカウダなど、自然の野菜の風味を生かした懐石料理で、お刺身、お肉も繊細でヘルシー、そしてお腹いっぱいになりました。
駅から遠くはありませんが、険しい坂道なので、送迎をお願いするとよいです。
まわりには何もない静かなところなので、事前に買い物をしておくことをおすすめします。
Read more
Date of stay: May 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: I strongly recommend the room with a private wooden or stone bath (hot spring) even if these are...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tin903 wrote a review Jan 2023
Hong Kong, China234 contributions78 helpful votes
5.0 of 5 bubbles
I wanted to give it a 4.5 star but half a star is obviously not possible so I just round it up lol

Anyway, the location is convenient, pretty close to the train station and the good thing is that they gave me a ride from that train station to the hotel, a really good courtesy ride! Bus is also a good option and the closet bus stop is like a 5-min walk away.

There are a few things that I really like about this hotel:
1. The art pieces and decor, very detailed, that distinguish itself from other properties
2. The dinner was soooo good! One of the best ryokan dinner experiences I had
3. The in room hot bath is great and it comes with the price that we paid which is a good deal
4. The private bath for rent was not busy, and when I say rent, it is actually free. I went during the autumn leaves season so I could actually view the autumn leaves when I bath, so going in the red leaves season would give you a surprise
5. This is a cozy and quiet hotel, so if you long for some quiet time this would be the place to go.

The thing to improve is that some areas of this hotel are dated which need some touch up. But I can live with those, not major actually.

All in all I would recommend this hotel!
Read more
Date of stay: November 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Beachykeen70 wrote a review Apr 2024
Sydney, Australia330 contributions365 helpful votes
4.0 of 5 bubbles
Staying here was a very enjoyable experience.

We stayed for 2 nights. What we enjoyed:

1. The quiet country atmosphere
2 our own private onsen (divine)!
3. The private onsens where you can lock the door.
4. The dinner was spectacular - presented beautifully, in our own private room.
5. Large rooms.
6. Wearing our traditional and comfortable yukatas to dinner was so nice.

Things to be aware of:

1. The rooms are very dated! Comfortable but dated.
2. Our fridge had seals that no longer sealed hence the fridge was useless.
3. They only offer a Japanese breakfast these days (which our group did not enjoy). I had advised previously of a fish allergy so I received a western breakfast instead which was great. We asked if we could all have this on the 2nd morning, but the response was they don’t do western breakfasts (obviously only if you prearrange an alternative).
4. If arriving on the train, it’s a precarious trip down hill with your luggage (the hotel will only offer a courtesy pick up at certain times).
5. The hotel does not have a bar or food outside of breakfast and dinner (if you have this as part of your package) so you will need to come organized with food and drinks outside these times. The hotel is a bit isolated - during the day it is easy enough to get to a convenience store - but not at night.
Read more
Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Raf wrote a review Jan 2020
Calgary, Canada268 contributions99 helpful votes
5.0 of 5 bubbles
The Manatai was the perfect way to experience the traditional Japanese Onsen (hot tub) while still enjoying western comforts.
The hotel offers both public as well as private onsens. The service was amazing as was the traditional Japanese breakfast and dinner.
Read more
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diana B wrote a review Jan 2020
Fridley, Minnesota10 contributions
5.0 of 5 bubbles
We stayed here for 2 nights on our honeymoon in December 2019. The rooms are amazing! spacious and the in room hot springs hot tub is worth it! Delicious breakfast and dinner included each day. The staff were very helpful and able to get us anything we needed. Highly recommend a stay here if in the area!
Read more
Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ryankuharic wrote a review Jan 2020
12 contributions1 helpful vote
+1
3.0 of 5 bubbles
Stayed here for two nights in January 2020. While the staff and food was excellent, the accommodations were lacking and in desperate need of some attention. Hotel and rooms felt old.

We had stayed at a variety of properties across Japan so were able to compare to other hotels. The price per room here was high so we were expecting a nicer experience. We even opted for the “suite” with in-room soaking tub. The bed was not very comfortable, noticeable stains on carpet and mats, and the bathroom shower was outside next to the hot soaking tub.

As mentioned everyone on staff was very friendly and the hotel dining was really delicious.

See pictures.

Overall it was fine but given the price I think you could do better.
Read more
Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bharat257 wrote a review Oct 2023
Athens, Greece46 contributions34 helpful votes
4.0 of 5 bubbles
large, comfortable, scenic rooms with a nice seating area with tatami floors.
excellent japanese breakfast ...only problem is , it has to be booked in advance. as with the dinner ...kaiseki dinner but requires a prior booking so we missed out on that. Lovely private and public hot baths. nestled among trees and greenery. quite a revitalising stay!
Read more
Date of stay: September 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: please book your meals and breakfasts in advance.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jason B wrote a review Dec 2014
105 contributions127 helpful votes
2.0 of 5 bubbles
The room: the room was nice, decor was kind weird (all modern, except a old english china cabinet), stains on the day bed (hopefully not what i though), we had the suite (most expensive room) with half open air bath (both my wife and myself said the water isn't hot enough), they tried stuffing too much furniture in the room.

The shares onsens (not public): very nice though we only tried one so the family could go together. Good temp, clean, lots of towels, amenities all there.

The food: ok this is what killed and i mean killed this place for any possible future visit. Let me just start with total time in restaurant was 1hr 40mins. We have a 1.5yr old son and this was totally unacceptable regardless of him or not. Its approx 20mins between eat plate and some of the plates are like 2 bites. I think its a ploy to get you to buy more drinks (expensive drinks, 530yen for small soft drink). As i think about it again i want to give this place one star.

The staff: very, very nice in the lobby. At the restaurant i felt the smiles were fake as crap. More than half the time they didn't describe the food. Yes I'm aware its on the menu, but usually they go more in-depth and present it well.

Families and anyone really should get the choice to have all their food present or simply do the course meal.

We wont be coming back unless that changes.
Read more
Date of stay: December 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
aussure wrote a review May 2018
Paris, France8 contributions19 helpful votes
3.0 of 5 bubbles
On the one side, the personnel is very nice, the cooking is delicious and the premium suite is very comfortable .

On the other side, a few elements have to be fixed:
-Style of the furniture, different styles which do not go well one with the other. I had to ask a piece of furniture be removed from my suite
- outside walls of the building have to be renovated
-access to the garden very difficult
-no bar, expresso machine
- no laundry
Read more
Date of stay: May 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jla2018 asked a question Feb 2019
Baltimore, Maryland22 contributions4 helpful votes
Hello! Are tattoos allowed in your onsen and in the public spaces? Thank you.
Answer from Michelle
1 contribution
It should not be a problem if it is in the private bathtub in your own room, but maybe not in the public bath area where others can see you.
Answer from windsorho
Plano, Texas55 contributions16 helpful votes
No I booked directly from hotel website.
Answer from Mariehette Louwsma
Strand, South Africa50 contributions35 helpful votes
No tips in Japan but be polite, friendly and thankful
Answer from windsorho
Plano, Texas55 contributions16 helpful votes
No. You can take a bus if you don’t have a lot of luggage. Their shuttle is not from that station
Gal G wrote a tip 10 May
319 contributions90 helpful votes
3.0 of 5 bubbles
"Find before about meals"
Read full review
Bharat257 wrote a tip Oct 2023
Athens, Greece46 contributions34 helpful votes
4.0 of 5 bubbles
"please book your meals and breakfasts in advance."
Read full review
m0m0rin wrote a tip May 2021
Tokyo, Japan74 contributions53 helpful votes
5.0 of 5 bubbles
"I strongly recommend the room with a private wooden or stone bath (hot spring) even if these are a bit expensive."
Read full review
Dean P wrote a tip Mar 2019
Leigh-on Sea, United Kingdom53 contributions9 helpful votes
5.0 of 5 bubbles
"Definitely make use of the onsen, it's great."
Read full review
Anonymous A wrote a tip Mar 2019
Greater Sydney, Australia181 contributions130 helpful votes
5.0 of 5 bubbles
"Private onsens is the best way to relax and enjoy the heat"
Read full review
Not the right property for you?
There are more places to choose from in the Hakone-machi area.
PRICE RANGE
£181 - £322 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Art & Music Spa Resort Manatei Hakone
LOCATION
JapanKantoKanagawa PrefectureAshigarashimo-gunHakone-machiDogashima Onsen
NUMBER OF ROOMS
19
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HAKONE NANASE - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Hakone Nanase
Which popular attractions are close to Hakone Nanase?
Nearby attractions include The Hakone Open-Air Museum (0.4 miles), Okada Museum of Art (0.6 miles), and Hakone Craft House (0.7 miles).
What are some of the property amenities at Hakone Nanase?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hakone Nanase?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hakone Nanase?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
Is parking available at Hakone Nanase?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hakone Nanase?
Conveniently located restaurants include GORA BREWERY & GRILL, Gyoza Center, and Main Dining Room The Fujiya.
Are there opportunities to exercise at Hakone Nanase?
Yes, guests have access to a sauna during their stay.
Which languages are spoken by the staff at Hakone Nanase?
The staff speaks multiple languages, including English, Chinese, and Japanese.
Are there any historical sites close to Hakone Nanase?
Many travellers enjoy visiting Hakone Shrine / Kuzuryu Shrine Singu (3.0 miles), Daiyuzan Saijoji Temple (Doryoson) (4.3 miles), and Hakone Sekisho and Hakone Sekisho Museum (3.7 miles).
Does Hakone Nanase have any great views?
Yes, guests often enjoy the ocean view available here.
Is Hakone Nanase accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.
All Hakone-machi HotelsHakone-machi Hotel DealsLast Minute Hotels in Hakone-machiHotels near Hakone Nanase
Things to DoRestaurantsFlightsTravel StoriesCruisesCar Hire