We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Overview
10 Yamashiracho, Naka-ku, Yokohama 231-8520 Kanagawa Prefecture See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star accommodation
About
Description
Hotel New Grand is your classic&comfortable home.Sophisticatedly furnished room produces a noble,dignified ambience,gently wrapping your stay withpure relaxation.Inheriting the tradition and More history, the unique Hotel New Grand style has matured with the city ofYokohama Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Non-Smoking Hotel
Refrigerator in room
Wheelchair access
Beachfront
Free Parking
Spa
Breakfast included
Pool
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Spa
,
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Spa
,
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Number of rooms
238
Price range
US$125 - US$435 (Based on Average Rates for a Standard Room)
Also Known As
New Grand Yokohama
Location
Japan > Kanto > Kanagawa Prefecture > Yokohama > Kannai
Nearby
Nearby HotelsSee all 125 nearby hotels
Star Hotel Yokohama
167 reviews
.06 miles away
Hotel Monterey Yokohama
550 reviews
.10 miles away
Escale Yokohama
43 reviews
.16 miles away
Mielparque Yokohama
85 reviews
.17 miles away
Nearby RestaurantsSee all 18,102 nearby restaurants
Coffehouse The Cafe
84 reviews
.04 miles away
Eggs N Things Yokohama Yamashita Park
353 reviews
.06 miles away
&ima
16 reviews
.12 miles away
Le Normandie
55 reviews
.01 miles away
Nearby AttractionsSee all 1,138 nearby attractions
Yamashita Park
1,658 reviews
.06 miles away
Statue of the Girl with Red Shoes
64 reviews
.16 miles away
World Festa Yokohama
12 reviews
.06 miles away
Former England Nanabankan Building
14 reviews
.05 miles away
Reviews & more
916Reviews
1,202Photos
21Q+A
63Room tips
Traveller rating
  • 402
  • 400
  • 84
  • 20
  • 10
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Show reviews that mention
We picked this hotel as it was in walking distance of the cruise terminal for ships departing Yokohama port. Location was excellent with our room overlooking the harbour- even able to see cruise ship coming into dock. Rooms were large and modern with a luxurious feel. All types o
Read more
+6
I got lucky on getting into this place. There was a really good deal for staying here and luckily, it was the time, that I was coming to Japan. This is a high end hotel, but if the deals are there for it, then jump at the chance. I did pay a little more than I'd normally would
Read more
Response from OnAir760976, マネージャー at Hotel New Grand
Responded 1 week ago
We thank you very much for choosing Hotel New Grand and your precious time to give us your kind and definite feedback. We did not realize the situation you experienced at our restaurant and apologize that we had to keep you waiting. Our coffee shop “the Café “is very popular and we have many customers on weekends to enjoy our original dishes. Our French restaurant “le Normandie” serves full American breakfast buffet and will be crowded when there are many staying guests. Although we are truly willing to provide the best service possible to all our customers, we do feel sorry for the long wait that occurs on weekends. We hope you will understand our situation and appreciate your patience. We are thrilled to read your kind words of comment toward our service. There are a lot of fun events going on in Yokohama throughout the year. Although your home country is beyond Pacific Ocean, we hope you will have a chance to visit us again someday in the near future.
Read more
It would be impossible to find a better location for cruising from Osanbashi Pier in Yokohama. On arrival from Narita airport, we took the N"Ex airport train to Yokohama station and a taxi to the hotel. After that, sightseeing in Yokohama was easy and the hotel is located less
Read more
Response from OnAir760976, マネージャー at Hotel New Grand
Responded 1 week ago
Thank you very much for posting your review about the previous visit to our hotel. We are very glad to learn that you enjoyed your pre-cruise trip here in Yokohama. We are geographically very convenient and it is so nice just to stroll around the neighborhood having the breeze from the bay. We look forward to welcoming you again in the near future. We wish you lots of fantastic experiences around the world.
Read more
Room is big (compare with tokyo hotel), this place near by train station and chinatown. Our room have bay view and tower view, which is perfect and romantic. Staff is very helpful and she explain everything in our rooom. Absolutely, I will stay here if I visit Yokohama next time.
Read more
Response from OnAir760976, マネージャー at Hotel New Grand
Responded 2 weeks ago
We are grateful to you for choosing our hotel and very pleased to know that we were able to provide you a romantic stay during your visit to Yokohama. Even though the reason and background of guests’ stay vary, it is such a good thing that we are able to have chances to communicate with guests and to hear their stories or episodes. All our bell staff feels the same and they cherish the time to explain the room facilities as they know that it would be the entrance to open our guests’ heart. We look forward to welcome you again in the near future.
Read more
After reading the previous reviews, I wasn’t sure we are talking about the same hotel. Our room was enormous and spacious. My husband booked the harbour and tower view room and that’s what we got. Magnificent views overlooking the park gardens and the steam ship. The bed was ki
Read more
Response from OnAir760976, マネージャー at Hotel New Grand
Responded 2 weeks ago
We appreciate that you chose Hotel New Grand and that you posted your kind feedback regarding your previous stay. The refurbished guest rooms in our Tower building are provided with complimentary coffee and English tea, and we plan to complete the work until 2020 spring. We are pleased to learn that you enjoyed our bar which was long favored by many Japanese luminaries. Our concierge Yoko was so delighted when I passed on your comment to her. We hope to see you again in the near future and wish you many happy travels around the world.
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
View from the front window looking onto Yamashita Park
I did say this room was huge, right?
Corner window view, looking towards Yokohama Cosmoworld.
Bathroom area and mini bar on the far right.
Very comfortable bed. And the room was huge.
Previous
Our Qantas flight arrives at Haneda Airport at 5.00 am Japan time. We are staying pre Diamond Princess cruise at the Hotel New Grand. Do you have shuttle bus information to arrive at Yamashita Park? We will be carrying large suitcases. Does the shuttle have under-bus storage? We would prefer NOT to take the train.
I'm not 100% sure about the shuttle bus. But according to other sources there is one for an additional charge. The shuttle should either have a storage space in the back of the van if not like usual shuttle buses to fit larger luggage.
1 vote
Show all answers
Hello, I was wondering how regularly does the Airport Limousine Bus run from Haneda to the Hotel New Grand and what is the cost? We have two passengers in our party and probably four pieces of luggage for our Diamond Princess cruise. Thankyou in anticipation.
Hi The airport website gives the schedule. We flew into Narita and the coach was in the afternoon and we arrived early am. We booked an airport shuttle service. The hotel staff are very helpful and am sure they will be able to assist you.
1 vote
Show all answers
Is the public bus (720Yen) from Haneda airport to Yokohama the same one as the airport limousine bus?
Dear, MS. Priscilla L Thank you very much for contacting us. Regarding transfer from Haneda airport to Hotel new grand, the public bus (720Yen) from Haneda airport to Yamashita Park is the same one as the airport limousine bus. Yamashita Park is our nearest bus stop and located just in front of our hotel. It costs JP 720 yen per person. On the other hand there is also a limousine for Y-CAT from Haneda airport every 20 minutes. It costs JP 580 yen per person. Y-CAT is an abbreviation of Yokohama City Air Terminal which is located in the center of Yokohama city. From Y-CAT to the hotel, it takes about 15 minutes by taxi and cost about JP 1700 yen. Please do not hesitate to contact us again, if you have any further question. Yours sincerely,
2 votes
Show all answers
We would like to stay with you in November this year. Is it possible to book a room including breakfast or do we have to pay separately for this? If so please could you let us know the price of breakfast per person. Thank you.
We were there in August but there was no room/breakfast packages on offer. New Grand have a few breakfast options in house that are great & Bill’s is in walking distance. Plenty of other breakfast options near by.
1 vote
Show all answers
How easy it is to get from Narita airport to the hotel
Very easy - at the terminal there is a luxury bus service that takes you direct to the New Grand. You can’t prebook but they go every hour. Email the hotel & they will give you the details. You can also get a train.
0 votes
Previous
"Ask for non smoking room and rooms that face the bay view."
"Bay or park views recommended"
"Ask for a room with a view of the harbour"
"Our room was a corner and king size with fabulous views over the harbour"
"Get a room in the tower building facing the bay for magnificent views."
Previous
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing