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Richmond Hotel Utsunomiya Ekimae

Traveller (154)
Room & Suite (68)
Dining (23)
Certificate of Excellence


Certificate of Excellence
Property amenities
Free High Speed Internet (WiFi)
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Public Wifi
Room features
Air conditioning
Refrigerator in room
Non-smoking rooms
Smoking rooms available
Good to know
Centrally Located
6Room tips
Traveller rating
  • 166
  • 170
  • 28
  • 10
  • 1
Time of year
Traveller type
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Popular mentions
Stayed here for one week on a business trip mid December 2018. Rooms are very clean, staff was very nice and pleasant. They included a Japan cell phone for use during the week(I used it for navigation purposes to save data on my phone). My room was a single with a full size
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Response from rnt_utsunomiya, フロント オフィス マネージャー at Richmond Hotel Utsunomiya Ekimae
Responded 6 Jan 2019
Thank you for your time to review to our hotel. We much appreciate your positive comment especially our room. Also, To see your comment, it seems our free phone "Handy" was useful for your trip. We really grateful to hear that. Thanks again and look forward to seeing in the not distant future. Kind regards, K Hanyu Front desk manager
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We were very happy in the annex of this hotel. The room was new, one of the reception staff spoke best English we have encountered on our seven week trip, breakfast was good with a choice between two restaurants and parking was easy. Location of hotel also good. We had a nice
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The single room was spacious enough for one person and exceptionally clean. The amenities were pretty much full sets.. The restaurant/restaurant serves many delicious food. The service of both the hotel and restaurant/izakaya was good. Easy to access.. Just 5 min walk from Ueno
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Review collected in partnership with this hotel
Response from rnt_utsunomiya, 支配人 at Richmond Hotel Utsunomiya Ekimae
Responded 22 Oct 2018
Dear Guest, Thank you very much for taking time to share your thoughts on your stay with us. I am delighted to learn that your stay was thoroughly enjoyable and it gives me great pleasure to read your kind words on our facility, the restaurants and our staff's service. We strive to deliver perfection to each and every guest and it is a pleasure to hear that our efforts have not gone unnoticed, especially with our hotel and restaurant service. It was wonderful to read your comments and I will share those feedback with the team who take great pride in ensuring you did have a memorable stay. I hope we have the pleasure to welcoming you back to Richmond Hotels very soon again. Best regards, Motoki Seo General Manager
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Stay here for 2 nights recently. Affordable pricing (weekday 14,600y for 2 pers) via internet booking. Quick check in and helpful staff with ample car park @ 1000y per night for those driving to Nikko (easy drive with a 410y toll rate). Affordable alternative stay while
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Response from rnt_utsunomiya, Chief Front Officer at Richmond Hotel Utsunomiya Ekimae
Responded 23 Oct 2017
Dear Guest, Thank you very much for choosing to stay with us and your time to share your review with us here. I was very pleased to read that you were overall satisfied with our staff and the facility. Although I am sorry that we may not have recognized and cleared the smell of cigarette in your room in advance. We will work on improving our cleanliness. As you have mentioned it on your review, Utsunomiya is located in relatively close proximity to Nikko with its temple registered in the list of World Heritage "Tosho-gu", while being in a place with enough eateries or further facilities for enabling a convenient stay. On behalf of our team, we look forward to welcoming you on your next visit to Utsunomiya. With my warm regards, Ryota Sebastian Yanagi Front Office Richmond Hotel Utsunomiya Ekimae
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Great hotel excellent room with everything you need for a comfortable stay. I must say the staff were very professional and welcoming. You have a good choice for breakfast very filling. Would recommend this hotel.
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Review collected in partnership with this hotel
Response from rnt_utsunomiya, 支配人 at Richmond Hotel Utsunomiya Ekimae
Responded 13 Oct 2017
Thank you for your favorable feedback. It really warms our hearts! We are relieved to hear 'the staff were very professional' ,you said. Our room has big Simmons-made bed that guests can stay comfortable. Did you enjoy Utsunomiya city also? Utsunomia is famous for dumplings(gyoza) and cocktail. We provide to help to find the best restaurant and bar with our original map at the front desk. If you have chance to stay this city again, please try the service and find your favorite one. Our warm hospitality awaits your return sometime soon. Sincerely, Front desk: HARA Manager: IKEDA
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Is there parking at this hotel please ?
Dear Guest, Thank you very much for sending us your inquiry. Kindly be informed that we provide a parking, what may be used for JPY1,100- per night. Please do also notice that we do not take reservations in advance and it may occur that parking is full so that we need you to find another car park. For further information, please do not hesitate to contact us again. Thank you very much for the inquiry. Kind regards, Ryota Sebastian Yanagi Richmond Hotels
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"level 6 is smoking floor."
"Get the biggest double room possible and make sure to ask for NON SMOKING if needed."
"Noise was not an issue."
"higher floor, better view :)"
"Laundry is on 6th floor, if your doing laundry it's like being at home. Throw it in and go back to check on it"
US$65 - US$141 (Based on Average Rates for a Standard Room)
richmond hotel utsunomiya
JapanKantoTochigi PrefectureUtsunomiyaUtsunomiya Station
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