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ANA Crowne Plaza Kumamoto New Sky

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ANA Crowne Plaza Kumamoto New Sky
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317 Reviews from our TripAdvisor Community

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Showing 54: English reviews
Hong Kong, China
Reviewed 1 week ago via mobile

Easy to locate the hotel. It is within 5 to 7mins walk from city tram station. Staff are friendly and speak fluent english. I stayed at a themed kumamon design room, and you can feel the hotel is trying to create a lovely atmosphere in the room. The hotel is beside the river and quite quiet at nighttime as it...

Thank W T
Perth, Australia
Reviewed 2 weeks ago

Walking and public transport make this hotel well situated to top sites in Kumamoto. Hotel entrance very impressive and staff welcoming. Room is huge compared to some we have stayed in around Japan and in room facilities make for comfort. AC can be controlled in the room,bed very comfortable and all is sparkling clean. Bar fridge has good reasonably priced...

Thank Theresa D
Reviewed 3 weeks ago via mobile

Spent 2 nights here. Good room size(standard type) and good quality breakfasts. This may not be the new flashy hotel but everything is working well and clean. For those who drives, parking fee is only ¥1000/night (do transaction at the reception), you need to exchange the parking ticket at the reception. Very polite staffs.

Thank Sutthiphong P
Reviewed 4 weeks ago via mobile

The front desk staffs are wonderful & hospitality. Especially the one gentleman who come from France & speak fluent Japanese as he guide us to the room & explain everything we want to know but I forgot to ask his name. The room is great & face to the river. The amenities in room is fabulous. Hotel provide parking service...

1Thank ETNN9099
Kapaa, Hawaii
Reviewed 3 December 2016

Turned out to be a very nice place to stay while visiting Kumamoto City. Used the Airport Shuttle to/from the hotel as its a regular stop, thus inexpensive to get to. If no luggage, you can walk to the train station. Nice walk along the river at night, longer route to the train station, eateries and grocery shopping.

Thank 476donc
Melbourne, Australia
Reviewed 25 November 2016 via mobile

This is a large, modern hotel about 8 minutes walk from the JR station. There is a shuttle service that runs every 30 minutes from the West Exit. Stayed two nights in a very large twin room with a window view over the river. The lights at night were lovely. There are a number of restaurants in the hotel and...

Thank Panda055
San Francisco, CA
Reviewed 19 November 2016

With just a few upscale hotels in Kumamoto to select from, we opted to stay at the ANA Crowne Plaza given we could redeem IHG points for a free night. Located 10 minute from the JR Station by foot, and another 20 minutes to downtown Kumamoto, the ANA Crowne Plaza's location near the river is a bit inconvenient if you...

Thank Aram K
San Francisco, California
Reviewed 17 November 2016

We had a wonderful stay at this hotel. Can't say enough about the fantastic staff who made us feel at home. Very comfortable room with a pleasant view of the river. Easy to walk into town and close to train station. Very quiet neighborhood. Great buffet breakfast. Nice bar with piano. Dinner in the Italian restaurant was delicious. We enjoyed...

Thank Mandfu
New York, NY
Reviewed 27 October 2016

Nice location with views of the river. Friendly staff, room was nicer than I was expecting. It's less than 1km walk from the train station. There's not much around the hotel itself. The castle is about 2.5km away. During my visit (October 2016) many sightseeing spots were still closed. I got a list of what was open/partially open/closed. Kumamon really...

Thank trippyNYC
Incheon, Incheon, South Korea
Reviewed 17 April 2016 via mobile

Dear Staff of ANA Crowne Plaza Hotel Kumamoto, I want to sincerely thank you for all the help, support and concern that the Kumamoto hotel staff showed me during my stay and during twice powerful earthquakes in Japan. When powerful earthquake struck Kumamoto twice all the hotel staff was taking care of guests all nights and all days. The hotel...

2Thank Yongkil L
kmmt_newsky, Public Relations Manager at ANA Crowne Plaza Kumamoto New Sky, responded to this review

Dear Mr. Yongkil L Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. Our hotel have reopened since 30th April 2016 which is after Kumamoto earthquake. We are really glad to see all guests again and we would...

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Smoking rooms available
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The ANA Hotel Kumamoto Newsky, situated by the Shirakawa River, stands distinctively sleek and modern in the city’s skyline. Boasting an array of facilities and classic Japanese Hospitality, the hotel is a popular stopover for travelers visiting the famed Kumamoto Castle and Suizenji Park. ... more   less 

Additional Information about ANA Crowne Plaza Kumamoto New Sky

Address: 2 Higashiamidajimachi, Chuo-ku, Kumamoto 860-8575, Kumamoto Prefecture
Region: Japan > Kyushu-Okinawa > Kumamoto Prefecture > Kumamoto
Price Range: £57 - £174 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Kumamoto New Sky 4*
Number of rooms: 186
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Priceline, Ctrip TA, JAPANiCAN, Travelocity, Hotels.com and IHG so you can book your ANA Crowne Plaza Kumamoto New Sky reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ana Hotel Kumamoto
Hotel Style:
#2 Luxury Hotel in Kumamoto
#5 Family Hotel in Kumamoto
#7 Business Hotel in Kumamoto
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Questions & Answers

Here's what travellers have asked, with answers from ANA Crowne Plaza Kumamoto New Sky staff and other travellers.
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Questions? Get answers from ANA Crowne Plaza Kumamoto New Sky staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for river view”
 of 5 bubbles 476donc, 3 Dec 2016 | Read review
“One side has Riverview.”
 of 5 bubbles trippyNYC, 27 Oct 2016 | Read review
“Choose a high floor!”
 of 5 bubbles Kokokuma_Duy, 20 Dec 2015 | Read review
“High-Floor, River View”
  • River view
  • 2 full beds
 of 5 bubbles banjo518, 20 Dec 2015 | Read review
“Choose the river view room if you could”
  • Our deluxe twin room
 of 5 bubbles AllenFunIsland, 3 Dec 2015 | Read review
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