We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The New Hotel Kumamoto

Save
Traveller (116)
Room & Suite (45)
Dining (12)
You may also like:
See all
Nearby
Overview
  • Excellent23%
  • Very good51%
  • Average21%
  • Poor4%
  • Terrible1%
Travellers talk about
“jr railway”(2 reviews)
“on line”(2 reviews)
“city centre”(3 reviews)
Name/address in local language
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Rooms
Restaurant
Suites
Bar/Lounge
Wheelchair access
3 Star Hotel
All hotel details
You may also like:
See all
Nearby
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (196)
Filter reviews
39 results
Traveller rating
8
18
11
2
0
Traveller type
Time of year
LanguageEnglish
More languages
8
18
11
2
0
Show reviews that mention
All reviewsjr railwayon linecity centreother citiesnice staytram ridedecent sizestationjapanbasementcastleshoppingluggageyen
FilterEnglish
Updating list...
1 - 5 of 39 reviews
Reviewed 7 February 2018

I booked this hotel because it was very convenient for onward travel out of Kumamoto, and the hotel is just 3 minutes walk from the train station. The hotel seems to have been recently refurbished and the lobby looks new. However, the rooms were really...More

1  Thank EthanYuen
Response from ザ・ニューホテル熊本, お客様担当マネージャー at The New Hotel KumamotoResponded 14 April 2018

Thank you very much for staying The New Hotel Kumamoto. It seems that we did not meet your expectations this time, but I hope to recover next time. There is also a large room, please stay by all means again.

Reviewed 1 January 2018 via mobile

1 min from train station, this is a very well appointed hotel, rooms spacious, and there are non smoking rooms. The hotel bar has a happy hour until 8 pm with a reasonable selection of cocktails etc for 500yen. The hotel whilst convenient for the...More

Thank Hugh C
Response from ザ・ニューホテル熊本, お客様担当マネージャー at The New Hotel KumamotoResponded 14 April 2018

Thank you very much for using The New Hotel Kumamoto. I am glad about the appearance that I got satisfied with BAR. Please come and visit again.

Reviewed 12 October 2017 via mobile

Right next to the train station and tram stop which takes you directly to the castle or the shopping district. Nice comfortable rooms of a decent size. Friendky staff and good English. Wifi works fine. nice place to stay at a reasonable price.

Thank WHISKASyTORTU
Response from ザ・ニューホテル熊本, お客様担当マネージャー at The New Hotel KumamotoResponded 17 April 2018

Thank you for sharing your review with us.&Thank you for your favorable feedback. It really warms our hearts! Our warm hospitality awaits your return sometime soon.

Reviewed 17 September 2017 via mobile

We where on our way to karoshima as our jr train was cancelled because of the typhoon. So this was the last stop for the day. We searched on line to find the closest hotel n this was it. Walking distance👍🏻. Down side of it,...More

Thank TARA R
Response from ザ・ニューホテル熊本, お客様担当マネージャー at The New Hotel KumamotoResponded 17 April 2018

The Management and Staff would like to thank you for the wonderful comments. We look forward to your next visit!

Reviewed 19 August 2017

The hotel lobby and its rooms look a outdated. But they are clean. We stayed at the Kumamon themed room which is quite pricy. We are indeed not a big fans so we don't find it very worth it. Hotel location is close to Kumamoto...More

Thank joicee
Response from ザ・ニューホテル熊本, お客様担当マネージャー at The New Hotel KumamotoResponded 21 April 2018

Thank you very much for having the night at The New Hotel Kumamoto. I will do my best in the future, so please do come again.

View more reviews
Most Booked Properties in Kumamoto
See allSee all
About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Laundry Service
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$74 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Kumamoto
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$74 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Kumamoto
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (116)
Room & Suite (45)
Dining (12)
Questions & Answers
Get quick answers from The New Hotel Kumamoto staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Rooms on higher floors have a good view."
Read review
"Check the fine print and translate everything into your own language"
Read review
"Don't stay here if used to western standard hotels"
Read review
"Your choice is noise from the train station on one side of the hotel, or noise from the street on the other..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing