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Sheraton Grande Ocean Resort

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Traveller (694)
Room & Suite (183)
Dining (36)
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Overview
  • Excellent47%
  • Very good40%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“golf course”(18 reviews)
“pine terrace”(5 reviews)
“grande ocean”(5 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (735)
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All reviewsgolf coursepine terracegrande oceanhot springscoffee shopper dayconvention centerliving roomoutdoor poolstandard roomaeon mallspg platinum membervery reasonable pricecorner suitesmall childrenhorseback ridingtwo hours
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1 - 5 of 86 reviews
Reviewed today

I was expecting this hotel to be the best hotel in my trip as I paid over US$220 for the corner double room in this high tower hotel which looks great on the outside. I was expecting it’s the corner closest to the ocean but...More

Thank 0011100
Reviewed 1 week ago

Giant hotel with only a few floors occupied. Mostl guests come via tour buses. Nice outdoor pool but is is closed and looks dirty. Rooms badly need refurbishing. Wifi slow. Staff is very friendly and polite. Desolate atmosphereMore

1  Thank RiaVDB
Response from seagaia, General Manager at Sheraton Grande Ocean ResortResponded 1 week ago

Thank you very much for staying at Sheraton Grande Ocean Resort. We appreciate you posting and giving the precious feedback. We are deeply sorry that the internet connection was unstable during your stay. We acknowledge that the internet connection is very important to our guests...More

Reviewed 9 May 2018

The Internet connection (both wired and wireless) is very unstable, which prevents me from working. Regarding the rest: nice place, great location, convenient onsite restaurants, friendly staff, and so on.More

Thank Franck D
Response from seagaia, 支配人 at Sheraton Grande Ocean ResortResponded 12 May 2018

Thank you very much for staying at Sheraton Grande Ocean Resort. We are glad that you seemed to have enjoyed your stay at our hotel. Meanwhile, we are deeply sorry that the internet connection was unstable during your stay. We acknowledge that the internet connection...More

Reviewed 6 May 2018 via mobile

Very long rows fot breakfast and checking out. Pool was closed and inside pool had an age limit 16 years and older. The two breakfast and buffet restaurants where a big difference in comfort, choice of foods and cosiness. One restaurant was in the convention...More

Thank mirreke1
Response from seagaia, 支配人 at Sheraton Grande Ocean ResortResponded 12 May 2018

Thank you very much for staying at Sheraton Grande Ocean Resort. We are deeply sorry that you could not fully enjoy your stay with us, although you chose our hotel from many other accommodations available. Also, you were looking forward to your hotel dining experience...More

Reviewed 6 May 2018

It's a big resort with well maintained rooms and nice spa area. We stayed for a company gathering just for couple of days. Some members enjoyed the golf course. Gathering was well organized and supported from the resort staff. We couldn't use swimming poll as...More

Thank makado99
Response from seagaia, 支配人 at Sheraton Grande Ocean ResortResponded 4 weeks ago

Thank you very much for staying at Sheraton Grande Ocean Resort. We are glad that you seemed to have enjoyed your stay at our hotel. Outdoor swimming pool at THE LIVING GARDEN will open on July 14, 2018. As well as swimming at the Sun...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Beachfront
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf course
Tennis Court
Indoor pool
Outdoor pool
Details
Price range
US$161 - US$367 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Miyazaki
#1 Family Hotel in Miyazaki
#2 Business Hotel in Miyazaki
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$161 - US$367 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Miyazaki
#1 Family Hotel in Miyazaki
#2 Business Hotel in Miyazaki
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (694)
Room & Suite (183)
Dining (36)
Pool & Beach (16)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
X1911OUelizabethm
8 February 2018|
Answer
Response from seagaia | Property representative |
Dear X1911OUelizabethm Thank you very much for your inquiry. Miyata Eye Hospital is in MIYAKONJO-SHI . And from our hotel is it in the 60 km away place. It takes about one hour by car. Also, If you have further question... More
0
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Google Translation
Room Tips
"All rooms have forest/ocean views"
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"Choose the seaview rooms for good views of the Pacific Ocean."
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"amazing ocean views; ask for highest floors; great hotel and restaurants; onsite Onsen and executive lounge"
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"Queens family room is a corner room with wide windows."
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