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The Westin Sendai

Traveller (798)
Room & Suite (293)
Dining (32)
About
Location
Cleanliness
Service
Value
Certificate of Excellence
See why so many travellers make The Westin Sendai their hotel of choice when visiting Sendai. Providing an ideal mix of value, comfort and convenience, it offers a luxury setting with an array of amenities designed for travellers like you. Rooms at The Westin Sendai include a flat screen TV, air conditioning, and a refrigerator, allowing you to rest and refresh with ease. In addition, as a valued The Westin Sendai guest, you can enjoy a hot tub and a restaurant that are provided on-site. Getting online is possible, as The Westin Sendai offers internet access. While you’re here, be sure to check out some of the cafes, including Zunda Saryo, Cafe Mozart Atelier, and Ishiiya, all of which are a short distance from The Westin Sendai. If you’re looking for things to do, you can check out Sendai Castle (Aoba Castle) (1.7 km), Zuihoden (1.1 km), or Sendai Anpanman Children's Museum & Mall (1.3 km), which are popular attractions amongst tourists, and they are all within walking distance. At The Westin Sendai, your comfort and satisfaction come first, and they look forward to welcoming you to Sendai.
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Property amenities
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Free Internet
Wheelchair access
Spa
Paid Wifi
Paid Internet
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Smoking rooms available
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Mountain View
Great View
HOTEL CLASS
Reviews & more
672Reviews
876Photos
4Q+A
34Room tips
Traveller rating
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Show reviews that mention
The hotel is built atop another building, so reception is on the 26th floor and guest rooms, complete with floor to ceiling picture windows are all above that, so the views from every room are amazing.

The room itself was very comfortable - very large with an oversized King bed,
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Response from Inspiration809805, 口コミ担当 at The Westin Sendai
Responded 3 weeks ago
Dear Bernadette E, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure they offer the highest levels of service. Thank you once again and we look forward to welcoming you again. Best Wishes,
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Our stay in the Westin Sendai was excellent. The room was spacious and very comfortable with a King size bed. The bathroom had a shower and a bath which was most welcome compared to many hotels which only have the shower in the bath. The staff were also excellent. Views from the
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Response from Inspiration809805, 口コミ担当 at The Westin Sendai
Responded 4 weeks ago
Dear blackbat88, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure they offer the highest levels of service. Thank you once again and we look forward to welcoming you again. Best Wishes,
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Travelling the world with Westin Hotels, this one lives up to the Name. Great location and beautiful views from 26th and higher floors. Staff professional and elegant art and decor. There is an Executive Lounge with breakfast, evening snacks and drinks all day. Great Wifi and Con
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Response from Inspiration809805, 口コミ返信担当 at The Westin Sendai
Responded 29 Oct 2018
Dear LHOVancouver , Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure they offer the highest levels of service. Thank you once again and we look forward to welcoming you again. Best Wishes,
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Superior room cozy bed pillow newer designs and beautiful full glass window on view outside. Lacking gym amenities only a few and no pool. More like a business hotel type. Breakfast although limited selection but all the healthy selections and superfoods are there.
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Response from Inspiration809805, 口コミ返信担当 at The Westin Sendai
Responded 29 Oct 2018
Dear Uxela, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure they offer the highest levels of service. Thank you once again and we look forward to welcoming you again. Best Wishes,
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It's my in-laws 50 years marriage and we reserved 2 suite rooms this time to celebrate the event, bigger room for them, and small one for me and my husband. It's lucky that in-law's room was upgraded to corner suite and they are so happy to invite all the families members to cele
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Response from Inspiration809805, 口コミ返信担当 at The Westin Sendai
Responded 23 Oct 2018
Dear lemauve, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure they offer the highest levels of service. Thank you once again and we look forward to welcoming you again. Best Wishes,
Read more
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Photo provided by managementThe Westin Sendai
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Photo provided by managementThe Westin Sendai
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Photo provided by managementThe Westin Sendai
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Photo provided by managementThe Westin Sendai
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Photo provided by managementThe Westin Sendai
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Is smoking room fit for non-smokers? Does smoking room has cigarette smell?
In my opinion - yes you can smell it. Not acceptable.
2 votes
Hi Westin Sendai, I have made a reservation to stay at your hotel via Agoda. I have sent two emails and it has been a month and I have not received replies. Can you provide an email contact for your concierge so I can write in directly? I don’t stay in Japan and prefer not to make an overseas call. Thank you!
We will be staying at our hotel the latter part of April and would like to know how far the Sendai airport is from the Westin Hotel and what modes of transportation are available to transfer us to the airport from your hotel. Is there JR rail, or subway available. Also please let us know that how long it will take to get to the airport from your hotel.
Dear Guest, Greetings from The Westin Sendai. Thank you for your inquiry. There are 2 ways to go and from the airport. First of all, there are taxi readily available at Sendai airport. There is a taxi stand near the entrance of Sendai airport and you can get a taxi. Taxi fare will be around 7,000JPY to 8,000JPY. It takes about 35~45 minutes from the airport to the hotel. Secondly, there is a train called Sendai Airport Access Line, which takes about 30 min from Sendai airport station to Sendai Station.The cost is 650 JPY per one way. From Sendai station to The Westin Sendai,it takes around 10 minutes on foot and 5 minutes by taxi.(about 700 JPY) If you would like us to arrange taxi pick up, please contact directly to our hotel. We look forward to welcoming you in April! The Westin Sendai
0 votes
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光のページェントは、お部屋から見えますか?
くーみんさん、ご質問ありがとうございます。 残念ながらウェスティンホテルから、メイン会場の定禅寺通りの 光のページェントは見えないと思います。 徒歩10分程度の距離ですので、電飾された欅並木を徒歩でご覧に なられた方が、宜しいかと思います。 ホテルから、光のページェントをお楽しみになられたいのでしたら、 定禅寺通り沿いのホテルとなりますが、残念ながらシティーホテル は有りません。
1 vote
"All rooms have wonderful views"
"Higher Rooms, and access to Executive Lounge?"
"lotion has a very good scent"
"great location, close to station close to kokubuncho, wonderful view, good price level"
"Excellent views all around, but my favorite are the rooms facing Sendai Station which offer same view as 26th floor lobby."
Previous
PRICE RANGE
US$129 - US$313 (Based on Average Rates for a Standard Room)
LOCATION
JapanTohokuMiyagi PrefectureSendaiHirose Dori StationKotodai Koen Station
NUMBER OF ROOMS
292
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