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Uyut Hotel

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92 Reviews from our TripAdvisor Community

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Showing 26: English reviews
Reviewed 12 October 2016

The staff is rude. I booked a taxi fare through the hotel paying advance. The driver and he is the security guy was very rude !!! on my question how long would it take to get to an airport he answered "you'll see"((( On arrivals he wanted to get money from me once again, even Ive already paid at the...

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Helpful?
Thank Igor U
Saltanat A, Главный менеджер at Uyut Hotel, responded to this review

Good day, sir.Igor U Thank you for your comment! We very regret for that what happened. We will immediately take measures. In order to do it, we are asking you to write us to this email hotel_uyut@mail.ru some details, as, your full name, the room number where you lived, and at what date it was happened? We are once a...

Reviewed 6 October 2016

Everything was good, high quality 4 star hotel, nice design bedrooms accurate clean shower, helpful personnel in reception. I am not satisfied of the service of hotel manager. When I start booking in booking.com, I reserved PICK UP from Airport, and in booking comments I wrote clearly flight time, board number. We waited in Airport more than 40 minuts noone...

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Helpful?
Thank Jaswant S
Saltanat A, Генеральный директор at Uyut Hotel, responded to this review

Dear Valued Guest, I would like to personally thank you for your positive evaluation of our hotel and detailed explanation of the problem you have unfortunately faced during your stay. I bring my sincere apologies for all the inconvenience and disability of our staff to resolve the issue in time. In order to avoid similar problems in the future and...

Hong Kong, China
Reviewed 14 September 2016

On the sixth floor the rooms are large and clean and at the end of the corridor on the high floors, there are glimpses of snow capped mountains. The bed was comfortable and the bathroom well appointed with a shower that you could play football in. There is a desk and the internet was reasonably reliable. If you wish to...

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Helpful?
Thank Chris D
Evanston, Illinois
Reviewed 23 August 2016

Great spacious room with mountain view, close to main road. Friendly staff. There is a cafe on the ground floor behind the lobby. Quite a distance to the Almaty Train Station II & other major attractions

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Helpful?
Thank kiltmaker2
Reviewed 6 August 2016

We stayed in this hotel during a 22 hour layover between flights. The city taxi trip from the airport took about 20 minutes to get to the hotel - cost 3000 tenge (about $10) - either ask for a metered taxi or negotiate the price in advance. The hotel staff was excellent, the facility was clean and very nicely decorated...

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Helpful?
Thank D W
Saltanat A, Директор по продажам at Uyut Hotel, responded to this review

Dear D W! Thank you very much for trusting us to be your choice for staying in Almaty. We are grateful for such a complimentary review of the Hotel services.Let us assure you that we will go on doing our best to serve our guests according to the international standards and Kazakh hospitality. We look forward to seeing you back...

Toronto, Canada
Reviewed 28 July 2016

I had to stay in Almaty for 2 days and was referred from a friend to stay over Uyut Hotel. From my experience I can say that it was not a regret at all. Hotel and the service were way beyond my expectations. I truly suggest everyone who is visiting Almaty and does not want to spend a lot of...

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Thank RyanCanK
Reviewed 24 July 2016

We had a 2 night stay in this beautiful hotel a little oasis of comfort in the bustling city of Almaty. The staff were very congenial, helpful and spoke very good English; in fact nothing was too much effort to assist us with our stay. The room was delightful, bed most comfortable with great pillows, cotton sheets, a must when...

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Thank Sonia Y
Bratislava, Slovakia
Reviewed 3 June 2016 via mobile

Nice place to stay. The quiet area, good location- only a few minutes to the city. Two markets opposite of the hotel. Staff very kind, some of them speaking english. The restaurant serves very tasty food, breakfast are pretty generous and diverse. Cleaning every day. Although we didn't get the best room we still enjoyed it.

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Thank JaRule1982
Kiev, Ukraine
Reviewed 2 June 2016

Good location in a quiet area near the central streets. Two small shops right in the yard. Tasty and various lunch with elements of local cousine. Good value of money, especially for business travellers.

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Thank Denis I
Aberdeen
Reviewed 17 May 2016

Hotel is situated on a quiet square only 10 minutes walk from the metro and several shopping areas. Large room, clean, tidy. Excellent sauna suite (book by arrangement, minimum one hour notice needed). Only let down by poor breakfast buffet - but this flaw is held in common with many Kazakh hotels

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Helpful?
Thank Chris V

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Free Parking
Official Description (provided by the hotel)
The hotel “Uyut” of elite class is located in a quiet area of the center of Almaty. Convenient location, well-developed infrastructure, high service level, reasonable price and quality make the hotel as an excellent choice for business people and tourists. It takes 20-25 minutes from the airport and 10 minutes from the railway station to the hotel. 97 comfortable rooms after reconstruction is taken under security and fire alarm, designed in European style. All rooms are equipped with satellite TV; DVD; air-conditioning; mini-bar; Hairdryer; free WI-FI Internet and safe boxes. The price includes Breakfast (buffet), 12% VAT, WI-FI Internet, one hour VIP-sauna with a swimming pool. Hotel organizes meals: full pension– 5800 tenge; 5000tenge; half-pension – 2900 tenge; 2500 tenge. There is flexible system of discounts in the hotel. The building is guarded.Three conference - rooms with a capacity up to 100, 30, 30 people are equipped with the necessary equipment, which will help ensure the quality of business meetings and social events.The restaurant is decorated in Italian style. Here You can taste dishes of Asian and European cuisine. There is every possibility to hold Banquets, presentations, coffee-breaks, business Lunches, buffets up to 70-80 people in the hotel, catering service is available. The lobby bar is open 24 hours. The summer ground will welcome you with lush greenery and gentle murmur of a fountain.For full rest and good mood in the hotel there is a VIP-sauna area with Finnish sauna, living room, two rest rooms, heated pool, massage services, necessary equipment and restaurant service.Hotel offers: reservation and room services, business center, gift shop, Laundry, dry cleaning, transport services, registration of foreign citizens, Ironing room, cloakroom, safe box at the reception, international telephone, ATM, terminal and Parking.Payments in the hotel can be made by cash, bank transfer or credit cards. ... more   less 

Additional Information about Uyut Hotel

Address: Gogolya 127/1 | сorner of Seyfullin Ave., Almaty 050000, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: £43 - £61 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Uyut Hotel 4*
Number of rooms: 108
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Hotel Style:
#13 Luxury Hotel in Almaty
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Questions & Answers

Here's what travellers have asked, with answers from Uyut Hotel staff and other travellers.
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Questions? Get answers from Uyut Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a high floor for a view”
 of 5 bubbles ChrisD714, 14 Sep 2016 | Read review
“Our room faced an apartment courtyard with lots of trees and greenery - very nice. We were on the 4th floor and it was very quiet.”
 of 5 bubbles dw810, 6 Aug 2016 | Read review
“5th Floor was good but its location generally is quiet and views of the mountains make it very special”
 of 5 bubbles soniay578, 23 Jul 2016 | Read review
“Choose rooms with a balcony.”
 of 5 bubbles PiemontePiemonte, 17 Jun 2015 | Read review
“The top (6th) floor gives a better view.”
 of 5 bubbles phillipass, 21 Oct 2014 | Read review
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