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Rixos Almaty

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1 room 2 adults 0 children
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Rixos Almaty
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609 Reviews from our TripAdvisor Community

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Showing 380: English reviews
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Reviewed 1 week ago NEWvia mobile

Great hotel, excellent service. Good location . Stayed here for two nights when transiting in and out of Almaty. Would recommend it. Great price as well for a 5 star hotel. Very impressed with the service.

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Helpful?
Thank Rob K
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Rob K, Thank you for your kind words regarding your recent stay with us. I am glad you enjoyed your time while you stayed in the hotel, from good location to efficient service received from our team. It is gratifying to read comments such as this, and I will certainly share your notes with our team. Once again, I...

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

Nice atmosphere, tasty breakfast, very good spa and very helpfull staff at reception, special thanks to Rashid, for dissolving all issues related to accomodation. Would highly recommend and would come back again.

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Thank A TripAdvisor Member
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at Rixos Almaty Hotel whilst staying with us. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly...

Reviewed 1 week ago

Nice hotel with really good service, restaurant is open until midnight, 24h food service, large rooms with stylish design, a big swimming pool. Minor issues - I had problems with water in my room, it was either too hot or too cold - my room had a door to the neighbourhood room and I could hear everything - talks, TV,...

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Thank Anastasia K
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Anastasia K, Thank you for your kind words about our hotel. Out guests feedback motivates us to work harder to meet your expectations. Your comments concerning the water in the room and connecting door are well noted. We updated your profile with preference accordingly to be considered for future reservations and you can rest assured that you will have...

Reviewed 2 weeks ago

Enjoyed the weekend stay in the hotel and SPA. Everything was on high level, very friendly and professional staff, clean and beautiful rooms, tasty breakfast for any choice. The SPA provides wide range of services froom swimming pool and gym to different massages.

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Thank Yevgeniya K
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Yevgeniya K, Thank you for your recent stay and taking time to share your lovely experience with us here. The pleasure is ours to have made your stay a comfortable and enjoyable one. We value your comments and look forward to welcoming you again at Rixos Almaty! Sincerely yours, Makhmut Zharimbetov General Manager

Reviewed 2 weeks ago via mobile

Great place for business and leisure. Location, business lounges, seminar halls, rooms and service - all great. Visited Brian Tracy seminar here and held few business meetings. Definitely one of the best hotels in Almaty.

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Thank Shota I
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Shota I, Thank you very much for your review! I am delighted to read your praising words about your recent visit to our hotel. It is great that you impressed by high quality of service and well-organized events. I shared your positive feedback with our team and they were all pleased that their job is well-received by you. I...

Singapore
Reviewed 21 February 2017 via mobile

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Thank LeeWilson29
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Rome, Italy
Reviewed 17 February 2017 via mobile

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Thank Z1969EZrobertoc
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Auburn, California
Reviewed 16 February 2017

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Thank Mark H
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Baku, Azerbaijan
Reviewed 17 January 2017

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Thank Murat K
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Florence, Italy
Reviewed 13 January 2017 via mobile

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Thank lazycrazytravellers
MakhmutZ, General Manager at Rixos Almaty, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from Rixos Almaty staff and other travellers.
5 questions
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Almaty, Kazakhstan
U.S. Virgin Islands
over a year ago

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Questions? Get answers from Rixos Almaty staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select a room with a mountain view.”
 of 5 bubbles markhQ8869HQ, 16 Feb 2017 | Read review
“the best in Almaty”
 of 5 bubbles 885muratk, 17 Jan 2017 | Read review
“Try the rooms overlooking the neighboring park”
 of 5 bubbles , 8 Jan 2017 | Read review
“large and comfortable rooms”
 of 5 bubbles ProfessorKaunas, 27 Nov 2016 | Read review
“All Rooms have views of the city due to the design of the city. Standard king room has a jacuzzi tub and shower.”
 of 5 bubbles jburr0ughs, 11 Nov 2016 | Read review
5 of 5