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Samal Resort & Spa

Traveller (35)
Room & Suite (4)
Dining (3)

About

Location
Cleanliness
Service
Value
Property amenities
Room Service
Restaurant
Spa
Free High Speed Internet (WiFi)
Pool
Free Parking
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Concierge
Dry Cleaning
Indoor pool
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Shuttle Bus Service
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Good to know
HOTEL STYLE
Romantic
Charming
HOTEL CLASS
37Reviews
45Photos
0Q+A
3Room tips
Traveller rating
  • 20
  • 13
  • 2
  • 2
  • 0
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Popular mentions
This hotel is good. Comfortable rooms, SPA and close to Medeu(about 1 kilometre). I stayed there 4 nights and travel into the mountanis every morning. There is a friendly stuff inthe SPA. However only one English TV channel and pork meat on the breakfast. I asked administration
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I think we visited this hotel at the wrong time (end of july). The hotel was almost empty, which meant that some things weren't as usual: no breakfast-buffet, but breakfast (no buffet) in the lobby; the swimming pool was not in use, because of maintenance; we didn't feel
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We stayed here for 3 nights and had use of our hire care to get around. Lovely large room with a balcony and beautiful views of the mountains, the only downside was the very hard bed, soft pillows and the AC didn’t cool the room down. The indoor pool, gym, sauna, steam room and
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I stayed here to ski in Shymbulak for few days. There is a bus stop just few walks from the hotel entrance, bus no 12 which takes 20 minutes to the city center and 2 stops from the parking lot of the ski facilities. Very friendly staff and very helpful. Clean rooms nice and cosy
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Response from Yevgeniy K, FO Director at Samal Resort & Spa
Responded 23 Nov 2017
Dear ramaolya, First of all, we would like to thank for selecting Samal Resort & SPA as your place to stay and rest. We are very delighted that you enjoyed the services of our hotel, its location, your room and spa, and of course our team. Much appreciate your kind and useful comments! Looking forward to your next visit for skiing and skating! With best regards, Yevgeniy
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So, the hotel and the facilities are quite nice! The bedrooms and bathrooms are beautiful, but beware. The beds are super hard and lumpy. It's like sleeping on the box spring. I'm mostly confused about why they call themselves a spa. Most hotels have a pool, so in my book
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Album Categories
All photosTravellerRoom & SuiteDining
С сыном в просторном номере
Photo provided by managementSamal Resort & Spa
Guest room
Photo provided by managementSamal Resort & Spa
Guest room
Photo provided by managementSamal Resort & Spa
Meeting room
"beware, the beds are HARD!!!!"
"am sure all of the rooms have great views, mine was on the front with amazing views"
"All seemed good"
PRICE RANGE
US$78 - US$107 (Based on Average Rates for a Standard Room)
LOCATION
KazakhstanAlmaty
NUMBER OF ROOMS
35
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